E: support@e-carehub.co.uk



Disabled Access and Accessibility in Care Homes Policy

Policy Statement

This policy sets out the values, principles and procedures underpinning this care organisation’s approach to access to its premises in line with its statutory duties.

{{org_field_name}} provides a comfortable, homely environment that is safe and easy to use for the people who live here, their relatives and visitors, and for staff, including those who are disabled. Access to buildings is a critical part of their design, especially for residential homes whose users may include the disabled, the elderly and the infirm. Entrances and exits need to balance welcome and ease of access with the obvious need to control access and ensure safety and adequate levels of security.

The organisation adheres fully to all relevant regulations and standards relating to building access and disabled access, including applicable building regulations. Access design also needs to satisfy the provisions of the Regulatory Reform (Fire Safety) Order 2005, the Road Traffic Act 1991 and of the Equality Act 2010, which places a duty upon owners of premises to provide adequate access for disabled people.


The premises environment has been designed to encourage and support people’s independence while promoting their support and safety.

{{org_field_name}} provides safe and easy access to all parts of its buildings and grounds for people who use wheelchairs, who are infirm or unsteady on their feet, or who suffer from sensory impairments.

The Equality Act 2010 requires employers to make ‚Äúreasonable adjustments‚ÄĚ for disabled people, such as providing extra help or making changes to the way they provide their service and to take reasonable steps to remove, alter or provide reasonable means of avoiding physical features that make it impossible or difficult for disabled people to use a service or to be employed in a workplace.

In addition, under the building regulations, new commercial buildings must cater for disabled visitors as well as the people working in them, while building works to existing premises should not have any facilities for disabled people made worse.

To comply with these aspects of the law, and to provide full access as stated above, {{org_field_name}} has put such measures in place which identify barriers to access and regularly reviews its systems and processes for the way that its services are provided.

In {{org_field_name}}, all access points to the building have been reviewed and suitable adaptations under the Equality Act 2010 and building regulations have been made. This includes main entrances, side entrances and entrances from the gardens. These adaptations include:

The local buildings inspector/advisor for the home is ____________________________.

A premises committee has been formed to regularly review all aspects of premises design and maintenance, including access. Suggestions from people and their relatives and a review of any complaints, accident forms or critical incidents will be included in reviews.

The premises committee is chaired by _____________________________.

All future works or extensions will consider disabled access as a key part of building design and will incorporate a ‚Äúlevel floor‚ÄĚ policy, avoiding the use of ramps and slopes wherever possible by ensuring that individual floors are, wherever possible, kept to one level.

All new employees will be employed on the basis of merit and performance at interview and no applicants for jobs will be discriminated against on any basis, including that of disability. Reasonable adaptations or changes in procedures or systems will be made to accommodate new staff with who may have disabilities in accordance with the Equality Act 2010.


All staff will be offered training covering basic information about staff duties and responsibilities under the Equality Act 2010 and about health and safety risk management and the reporting of hazards. All new staff will receive induction training which will include a thorough tour of the premises and guidance on improving access and procedures wherever possible. In particular, staff will be trained to be more aware and involved with disabled access and to consider how services can be provided in a different way that disabled people would find more convenient.

The training lead for the organisation is ____________________________.

Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}

Reviewed on: {{last_update_date}}

Copyright ©2024 {{org_field_name}}. All rights reserved

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