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Commitment to and Upholding of Human Rights in Care Homes (Scotland) Policy

Policy Statement

This policy sets out the values, principles and procedures, which underpin {{org_field_name}}’s approach to respecting the rights of the people who use its service. It is produced in line with the national health and social care standards, My Support, My Life, particularly:

• 1.2: My human rights are protected and promoted, and I experience no discrimination
• 2.3: I am supported to understand and uphold my rights
• 2.7: My rights are protected by ensuring that any surveillance or monitoring device that I or the organisation use is necessary and proportionate, and I am involved in deciding how it is used
• 4.1: My human rights are central to the organisations that support and care for me
• 4.4: I receive an apology if things go wrong with my care and support or my human rights are not respected, and the organisation takes responsibility for its actions.

It also helps to answer key question 1: “How well do we support people’s wellbeing?”, particularly 1.1: “People experience compassion, dignity and respect” of the Quality Framework for Care Homes for Older People.

Understanding of Rights

The service understands that all people receiving care have, among others, the rights to:

• dignity and respect
• protection from abuse or maltreatment and loss of liberty
• choose how they want to be addressed
• be treated as an individual
• have access to a range of statutory and specialist services
• choose what they want to eat or drink and where they want to eat or drink it
• have access to an advocate if they are unable to express themselves
• privacy in their own room
• have any changes in their living arrangements discussed with them and agreed first
• be able to suggest improvements
• have visitors of their own choice
• have a named visitor who can visit at all times even when there might otherwise be restricted visiting because of outbreaks of infectious illnesses in the home or other crises
• have a clear and fair residency agreement
• register and vote in elections
• manage their own money
• mix with the local community
• choose their own GP and dentist
• be independent without unnecessary or unjust restriction on movement
• choose to take risks that they consider acceptable
• have their cultural, language and religious views, beliefs and needs respected.

All staff are expected to protect and uphold the above rights of people receiving care at all times or to facilitate access to any available advocacy services wherever people wish for representation but lack the capacity to seek representation for themselves.

Confidentiality

{{org_field_name}} furthermore believes that the right to confidentiality is a key principle in modern health and social care and should be respected at all times. It expects all staff to refrain from voluntary disclosure of any information, learned directly or indirectly, about an individual who is receiving care to a third party unless given permission for disclosure by that individual.

Training

All staff are trained to recognise and uphold people’s rights and to understand the issues around confidentiality.

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Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}

Reviewed on: {{last_update_date}}

Next Review Date: {{next_review_date}}

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