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Promoting and Supporting Personal Development (Wales) Policy
Policy Statement
This policy describes how this care provider supports the personal development and wellbeing of people using the service in line with Regulation 21: Standards of Care and Support — Overarching Requirements of the Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017 and the following regulations, which emphasise that people should:
- be fully involved in their care and support and be given information to help them be involved
- feel they are respected as individuals and that their identity is recognised and valued
- feel they have choice and control and are listened to
- have their emotional needs recognised and responded to positively
- have opportunities to engage in fulfilling social, educational and cultural activities, and where appropriate paid or unpaid employment.
{{org_field_name}} is committed to making sure that every person has the opportunity to fulfil their potential and continue their personal development. Its approach to the personal development of people using the service is in line with its policies on equality and diversity and the Equality Act 2010.
Every person receiving care will have opportunities for personal development regardless of their ethnicity, disabilities and complexity of those disabilities, gender, transgender, sexual orientation, culture, religion and beliefs.
How {{org_field_name}} Promotes and Supports Personal Development
The service demonstrates its commitment to personal development by providing information to prospective users of the service which describes the full range of developmental opportunities available to them. It then makes sure that it comprehensively assesses each person’s needs for development and from the assessment identifies the measures needed to meet them.
{{org_field_name}} recognises that each person’s needs will be different and should be addressed in relation to their current and future aspirations and goals. These could include developing their abilities to reduce support needs and achieve greater independence and freedom.
All such aspirations and goals are included in the person’s plan of care, which is developed with their full involvement, together with the means by which they can achieve their chosen goals. The service then undertakes to provide each individual with the support and resources that they need to promote their personal development and achieve their goals.
The service is committed to developing or obtaining the services, facilities and resources that people using the service need to promote their personal development. These commonly aim at developing personal, practical, social, emotional, communication and independent living skills.
{{org_field_name}} uses the resources of its staff, those of therapeutic agencies, advocacy services and professionals, and a wide range of community resources such as further and higher education, employment services, etc to contribute to the personal development of people using the service.
[Here the provider might wish to list the particular services, facilities and resources it uses and is developing or seeking.]
{{org_field_name}} is constantly seeking new ways of enabling people to meet their personal goals. It encourages them, where interested and able, to share their experiences with others, including service providers and professionals, and to become involved in user-led consultation and training initiatives.
In these ways, {{org_field_name}} believes that it is able to achieve high standards of care, which are consistent with best-practice guidance on person-centred care.
Staff Supervision and Training
All staff are offered regular supervision to help and support them in their relationships with people using the service. {{org_field_name}} believes that it is vital that its staff are able to engage with and establish constructive professional relationships if they are to help people achieve their personal goals.
Ongoing support and regular supervision are important means to enable staff to work effectively with the people they support on these issues as key workers and as members of the team.
All new staff receive induction training in line with the All Wales Induction Framework for Health and Social Care. They are encouraged to work towards further qualifications that equip them with the knowledge and skills to promote the personal development of people using the service.
All staff are expected to be fully committed to the aim of making the personal development of people using the service central to their work.
Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next review date: this policy is reviewed annually (every 12 months). When needed, this policy is also updated in response to changes in legislation, regulation, best practices, or organisational changes.
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