# e-Care Hub > Online Policies and Procedures for Care organisations ## Pages - [Resell our Policies](https://e-carehub.co.uk/resell-our-policies/): Are you a Consultant or an Organisation? Resell our Policies and Documents Contact us Why Our Policies? Written by experts and up to date Monthly Payments No long-term contracts. Cancel after 3 months. Trusted Knowledge We always aim to keep our policies in line with the legislation. Anytime, Anywhere The Policies/Operational Documents will be shared via Google Drive. Introduction Welcome to the e-Care HUB Reseller Programme  a unique opportunity for Care Quality Consultants, compliance advisors, and sector-supporting organisations. Offer best-in-class, fully editable and compliant care policies, procedures and operational documents to your clients across England, Wales and Scotland. By […] - [Refer and earn](https://e-carehub.co.uk/refer-and-earn/): Refer and earn. Earn £90 for every referral. For every 5 clients referred you earn a bonus of £100.  How does it work? Please complete the referral form on this page. For each client who makes three consecutive monthly payments, you will earn £90. If a client purchases a yearly subscription (after successfully completing their trial), you will earn £150. After 5 clients referred to us, you earn another £100 bonus. Once you are eligible for a reward, we will ask you to send us an invoice, which we will pay within 3–7 days. Thank you to all our ambassadors! […] - [Domiciliary Care Operational Documents](https://e-carehub.co.uk/domiciliary-care-operational-documents/): Domiciliary Care Operational Documents Over 200 Operational Documents that Homecare / Domiciliary Care  providers need to run their business Purchase -> Editable You can download all the documents in a Microsoft Word format. Branded Logo, contact details, business name, registered manager. Regular Updates We update these documents based on customer feedback. Domiciliary Care Operational Documents Bundle As a Homecare/Domiciliary Care provider we all know that you are heavily regulated. This comes with a lot of paper work. We have put together over 200 documents that will help you remain compliant. With these set of documents you will be able to […] - [Care Home Policies and Procedures](https://e-carehub.co.uk/care-home-policies-and-procedures/): Care Home Policies and Procedures Over 230 Care Home Policies and Procedures that cover every possible scenario Purchase -> Compliant Suitable for CQC,CIW and CI registration, and daily business use Branded Logo, contact details, business name, registered manager Monthly Updates Rest assured; we update the policies every month. You are covered! Care Home Policies and Procedures Pack – CQC (England), CIW (Wales) and CI (Scotland) Compliant At e-Care HUB, we recognise the difficulties and challenges that care homes in England, Wales, and Scotland face. That’s why we’ve carefully developed our Care Home Policies and Procedures Pack. It’s designed to help […] - [Sharing with staff](https://e-carehub.co.uk/sharing-with-staff/): Sharing policies with your staff There isn’t a set list of policies that you must share with your staff. Each organisation is entitled to select the policies their staff will have access to. In order to support our clients, we have created a list of policies that we RECOMMEND they should share with their staff.  Recommended policies for Domiciliary Care England DC07 – Person-Centred Care Policy DC08 – Dignity and Respect Policy DC09 – Consent to Care Policy DC11 – Safe Care and Treatment Policy DC12 – Meeting Nutritional and Hydration Needs Policy DC13 – Safeguarding Adults from Abuse and […] - [Using our Policies](https://e-carehub.co.uk/using-our-policies/): Using Our Policies   Policy Introduction Welcome to “e-Care HUB”, a subdivision of Agency Care Staff Ltd. e-Care HUB is your comprehensive online platform for managing care policies and procedures, and operation documents with ease. Our mission is to empower care providers across England, Scotland and Wales with the most up-to-date, accessible, and customisable policy and documents management tools. As you navigate through our platform and utilise our services, it is important to understand the terms of using our policies, including the extent of our responsibilities and the crucial role you play in maintaining compliance and operational excellence. Policy Overview […] - [Quality Compliance Consultancy](https://e-carehub.co.uk/quality-compliance-consultancy/): Quality Compliance Consultancy For Domiciliary Care, Supported Living and Care Homes Read More Welcome to e-Care Hub Quality Compliance Consultancy services page At e-Care HUB, we specialise in helping Domiciliary Care Providers, Supported Living, and Care Homes achieve positive CQC ratings. With the help of our experts and tailored services, you can ensure that your healthcare business not only meets but exceeds the highest standards of quality and compliance. Our Comprehensive Services Our range of services is designed to suit your specific needs and ensure the success of your business. Here’s what we offer: 1. Audits and CQC Mock Inspections […] - [CQC Registration Support](https://e-carehub.co.uk/cqc-registration-support/): Care Quality Commission (CQC) Registration Support We will help you with the entire CQC application, from start to finish. Read More The CQC Registration Support service includes: A list of all the required documents CQC will need in order to accept your application A breakdown of each stage in the CQC application so you are familiar with the process as well Advice on the company structure and setup We will gain access to the portal and support you filling in the online CQC application form. We can also apply by email if the CQC portal is not working Interview support, […] - [Nursing Agency Policies and Procedures](https://e-carehub.co.uk/nursing-agency-policies-and-procedures/): Nursing Agency Policies and Procedures Over 90 Nursing Agency Policies and Procedures that cover every possible scenario Purchase -> Stay Compliant The policies are in line with the current employment legislation Branded Logo, contact details, business name, registered manager Monthly Updates Rest assured; we update the policies every month. You are covered! Nursing Agency Policies and Procedures Pack – Streamlining Excellence in Healthcare Recruitment At e-Care HUB, we are dedicated to supporting nursing agencies in the UK with top-tier, comprehensive policy solutions. Our Nursing Agency Policies and Procedures Pack is specifically designed to meet the intricate demands and requirements of […] - [Supported Living Policies and Procedures](https://e-carehub.co.uk/supported-living-policies-and-procedures/): Supported Living Policies and Procedures Over 180 Supported Living Policies and Procedures that cover every possible scenario Purchase -> CQC Compliant Suitable for CQC registration and daily business use Branded Logo, contact details, business name, registered manager Monthly Updates Rest assured; we update the policies every month. You are covered! Supported Living Policies and Procedures Pack – Your Comprehensive Compliance Solution At e-Care HUB, we recognise the unique challenges and responsibilities inherent in providing supported living services. Our Supported Living Policies and Procedures Pack is expertly designed to ensure your service not only adheres to but excels in meeting the […] - [Domiciliary Care Policies and Procedures](https://e-carehub.co.uk/domiciliary-care-policies-and-procedures/): Domiciliary Care Policies and Procedures Over 170 Homecare / Domiciliary Care Policies and Procedures that cover every possible scenario Purchase -> Compliant Suitable for CQC,CIW and CI registration, and daily business use Branded Logo, contact details, business name, registered manager Monthly Updates Rest assured; we update the policies every month. You are covered! Domiciliary Care Policies and Procedures Pack – CQC (England), CIW (Wales) and CI (Scotland) Compliant At e-Care HUB, we understand the complexities and challenges faced by homecare providers in England, Wales and Scotland. That’s why we’ve meticulously crafted our Domiciliary Care Policies and Procedures Pack, designed to […] - [Refund Policy](https://e-carehub.co.uk/refund-policy/): e-Care HUB Refund Policy Introduction At e-Care HUB t/a Agency Care Staff Ltd, we strive to offer high-quality document storage and management solutions for healthcare organisations. We understand the importance of customer satisfaction and offer a clear refund policy to ensure our clients feel confident and secure in their decision to choose our services. With this policy we are trying to find a balance between customer satisfaction and protecting our product. In the past some of the customers tried to obtain our policies fraudulently by downloading them during the first days of their subscription then request a full refund. This […] - [Complaints Policy](https://e-carehub.co.uk/complaints-policy/): e-Care HUB Complaints Policy Introduction At e-Care HUB, we are committed to providing a high-quality service to all our clients. We acknowledge that on occasions, things may not go as planned. In such instances, we want to hear from you. Your feedback helps us to improve our services and resolve any issues that may arise. Scope This policy applies to complaints regarding the services provided by e-Care HUB, including but not limited to document storage, editing, and management of Policies and Procedures for healthcare organizations in the UK. How to Make a Complaint Initial Contact: If you have a complaint, […] - [Cookies Policy](https://e-carehub.co.uk/cookies-policy/): Cookies Policy At www.e-carehub.co.uk we only use cookies to enhance the performance of the website for our visitors. For example, to help us identify and resolve errors, to track popularity of content by page view frequency, or to determine relevant related information to show you when you’re browsing our own website. We never store any personally identifiable information such as credit card details, telephone numbers, or addresses as cookies, and we never sell information about your page viewing to external marketing companies (though we recommend you check the Cookie policy of the search engine you are using). We use Google Analytics plugin. The Google Analytics […] - [Support](https://e-carehub.co.uk/support/): How can we help? Chat Support Instant support. The fastest way to have your questions answered. Raise a Ticket You can’t find answers using our chat? Please raise a Support Ticket. Video Tutorials Watch our step-by-step video tutorials.  Request changes Offer constructive feedback to our documents and policies. Raise a Support Ticket Please raise a ticket with our customer service team. We aim to answer in under 24 hours. You might find answers in our video tutorials on this page. Video tutorials Follow these step-by-step videos to help you setup your account, manage your policies and add allocate policies to […] - [Login](https://e-carehub.co.uk/login/): Login page - [Transaction Failed](https://e-carehub.co.uk/transaction-failed/): Your transaction failed; please try again or contact site support. - [Register](https://e-carehub.co.uk/register/) - [App](https://e-carehub.co.uk/app/) - [Services](https://e-carehub.co.uk/services/) - [About Us](https://e-carehub.co.uk/about-us/): Find Out Who We Are About us e-CareHUB is a brand under the umbrella of Agency Care Staff Ltd. Agency Care Staff Ltd. offers over 50 services for Care Homes, Domiciliary Care Providers, Nursing Agencies, and Supported Living organisations. Such businesses can purchase comprehensive business starter packs, which include everything from business registration to website setup, documents, and finer details. e-CareHUB was developed to assist Domiciliary Care, Care Homes, Healthcare Recruitment Agencies, Supported Living and Care Homes in better managing their Policies and Procedures. e-Care HUB provides complete flexibility, allowing the aforementioned healthcare companies to edit policies, download them, assign […] - [Blog](https://e-carehub.co.uk/blog/) - [Home](https://e-carehub.co.uk/): Online care policies and procedures for domiciliary care, supported living, care homes and nursing agencies. Branded and tailored to your business. - [Terms of Service](https://e-carehub.co.uk/terms-of-service/) - [Checkout](https://e-carehub.co.uk/checkout/) - [Cart](https://e-carehub.co.uk/cart/) - [Shop](https://e-carehub.co.uk/shop/) - [Privacy Policy](https://e-carehub.co.uk/privacy-policy/): Privacy Policy Effective Date: 02.02.2025 Welcome to www.e-carehub.co.uk (the “Site”). This Privacy Policy explains how e-Care HUB t/a Agency Care Staff Ltd (“we,” “us,” or “our“) collects, uses, discloses, and safeguards your personal information when you visit our Site, create an account, and purchase our digital services. Please read this Privacy Policy carefully. By using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site. 1. Who We Are Data Controller: Agency Care Staff Ltd Website: www.e-carehub.co.uk Registered Office (if applicable): 82 Mendip Way, Little Stanion, […] ## Products - [Operational Documents - Supported Living](https://e-carehub.co.uk/product/operational-documents-supported-living/): All the operational documents that you need to smoothly run your Supported Living business. Over 50 documents. Once you enter your business details we will automatically brand the documents for you. You will find the documents in your Dashboard under the “Forms” section, ready to use. - [CQC Registration Policies and Procedures (Supported Living)](https://e-carehub.co.uk/product/cqc-registration-policies-and-procedures-supported-living/): This bundle includes: Medicines management policy Safeguarding Policy Infection control policy Governance policy Consent policy and procedure Equality, diversity and human rights policy Recruitment policy Mental capacity Deprivation of Liberty Safeguards (DoLs) policies Quality assurance policy - [CQC Registration Policies and Procedures (Domiciliary Care)](https://e-carehub.co.uk/product/cqc-registration-policies-and-procedures-domiciliary-care/): This bundle includes: Medicines management policy Safeguarding Policy Infection control policy Governance policy Consent policy and procedure Equality, diversity and human rights policy Recruitment policy Risk management policy Quality assurance Policy Duty of candour policy Person centred care planning - [Operational Documents - Domiciliary Care](https://e-carehub.co.uk/product/operational-documents-domiciliary-care/): Operational Documents for Domiciliary Care Businesses - [Care Home Policies and Procedures (England)](https://e-carehub.co.uk/product/care-home-policies-and-procedures-england/): Policies and Procedures for Care Homes in England. - [Domiciliary Care Policies and Procedures (England)](https://e-carehub.co.uk/product/domiciliary-care-policies-and-procedures-england/): Homecare - Policies and Procedures for England. CQC compliant. - [Nursing Agency Policies and Procedures](https://e-carehub.co.uk/product/nursing-agency-policies-and-procedures/): Nursing Agency Policies and Procedures (England) - [Supported Living Policies and Procedures (England)](https://e-carehub.co.uk/product/supported-living-policies-and-procedures-england/): Supported Living - Policies and Procedures - [Domiciliary Care Policies and Procedures (Scotland)](https://e-carehub.co.uk/product/domiciliary-care-policies-and-procedures-scotland/): Home Care - Policies and Procedures for Scotland. Care Inspectorate compliant. - [Domiciliary Care Policies and Procedures (Wales)](https://e-carehub.co.uk/product/domiciliary-care-policies-and-procedures-wales/): Homecare - Policies and Procedures for Wales. CIW compliant. - [Supported Living Policies and Procedures (England) - Old](https://e-carehub.co.uk/product/supported-living-policies-and-procedures-old/): Supported Living - Policies and Procedures - [Nursing Agency Policies and Procedures - Old](https://e-carehub.co.uk/product/nursing-agency-policies-and-procedures-old/): Nursing Agency Policies and Procedures (England) - [Domiciliary Care Policies and Procedures (England) - Old](https://e-carehub.co.uk/product/domiciliary-care-policies-and-procedures-old/): Homecare - Policies and Procedures for England. CQC compliant. [comment]: # (Generated by Hostinger Tools Plugin)