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Registration Number: {{org_field_registration_no}}


Safeguarding Children from Abuse and Improper Treatment Policy

1. Purpose

At {{org_field_name}}, we are committed to safeguarding and promoting the welfare of every child and young person with whom the service has contact and to protecting them from abuse, neglect, exploitation, discrimination, degrading treatment, unlawful restraint and other forms of improper treatment. This policy sets out the arrangements for preventing, recognising, reporting and responding to safeguarding concerns in accordance with the Children Act 1989, the Children Act 2004, Working Together to Safeguard Children 2026, the Safeguarding Vulnerable Groups Act 2006, the Mental Capacity Act 2005 where applicable to young people aged 16 and 17, the Equality Act 2010, the Data Protection Act 2018 and UK GDPR, and the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, including Regulation 13: Safeguarding service users from abuse and improper treatment.

The purpose of this policy is to:

2. Scope

This policy applies to all staff, volunteers, contractors, and agency workers working with or coming into contact with children in our service. It covers:

3. Related Policies

4. Legal and Regulatory Compliance

This policy must be implemented in accordance with the applicable safeguarding, health and social care, equality, information governance and safer recruitment legislation and statutory guidance in England, including:

The organisation will also comply with the safeguarding partnership arrangements, thresholds, referral pathways and escalation procedures applicable in the local authority area in which the child is located.

5. Recognising and Preventing Abuse

5.1 Types of Abuse and Improper Treatment

Staff must understand that abuse may be a single incident or repeated behaviour and may be deliberate or arise through neglect, poor practice or a failure to act. Abuse may be perpetrated by a member of staff, volunteer, contractor, another service user, family member, carer, visitor, peer, professional, acquaintance or any other person.

Types of abuse, neglect, exploitation and improper treatment may include:

This list is not exhaustive. Staff must report any behaviour, omission, practice or circumstance that causes, may cause, or creates a significant risk of abuse, neglect, exploitation or improper treatment.

5.2 Signs and Indicators of Abuse

Staff must be trained to identify signs of abuse, which may include:

5.3 Preventing Abuse

Preventing abuse is a shared responsibility across the organisation. Preventative measures include:

6. Safeguarding Procedures and Reporting Concerns

6.1 Responding to a Child Safeguarding Concern

All safeguarding concerns about a child must be taken seriously and acted upon without delay.

When a child makes a disclosure, staff must:

The written safeguarding record must include:

Safeguarding records must clearly distinguish between fact, direct observation, information provided by another person and professional opinion.

Where there is reasonable cause to suspect that a child is suffering or is likely to suffer significant harm, the matter must be referred promptly to the relevant local authority children’s social care service so that the appropriate statutory response, including consideration of action under section 47 of the Children Act 1989, can be determined.

The organisation must cooperate fully with children’s social care, the police, health services, the LADO and other safeguarding partners and must implement without delay any necessary protective action arising from safeguarding enquiries or investigations.

If a member of staff believes that a safeguarding concern has not been responded to appropriately, they must escalate the concern through management, the local safeguarding escalation arrangements and/or the organisation’s Whistleblowing Policy as appropriate. No member of staff must allow disagreement between professionals or agencies to result in a child remaining at avoidable risk.

6.2 Designated Safeguarding Lead Responsibilities

The Designated Safeguarding Lead (DSL) ({{org_field_safeguarding_lead_name}}, {{org_field_safeguarding_lead_role}} is responsible for coordinating the organisation’s safeguarding arrangements.

The DSL must:

6.3 Reporting to External Agencies

Safeguarding referrals must be made through the referral arrangements published by the relevant local authority children’s social care service and local safeguarding partnership.

Local arrangements must be kept current and accessible to staff, including:

The Registered Manager and Designated Safeguarding Lead must ensure that these details are checked regularly against the relevant local authority’s current published safeguarding arrangements.

Where a child is suffering or is likely to suffer significant harm, a referral must be made without delay to children’s social care and/or the police as appropriate. Internal reporting requirements must not delay a necessary external referral.

Where there is uncertainty about whether the threshold for referral has been met, advice must be sought promptly from children’s social care in accordance with the relevant local safeguarding arrangements. The advice received, the decision made and the reasons for the decision must be recorded.

If the organisation considers that an external agency’s response does not adequately address an identified risk to a child, the matter must be escalated through the relevant local safeguarding partnership’s professional challenge or escalation procedure. Safeguarding responsibility does not end merely because a referral has been made.

Notification to the Care Quality Commission

Where {{org_field_name}} is providing a CQC-regulated activity, the Registered Person must consider whether the safeguarding incident also requires notification to the Care Quality Commission under the Care Quality Commission (Registration) Regulations 2009.

Where a statutory notification is required, it must be submitted to CQC without delay using the notification method specified by CQC. Making a referral to children’s social care, the police, LADO or another organisation does not replace any separate legal duty to notify CQC.

A record must be maintained of:

All communications with safeguarding agencies must be recorded, including the date and time of contact, the agency contacted, the person spoken to where known, the information shared, advice received, decisions made and follow-up action required.

Reporting Allegations or Concerns About People Who Work With Children – Local Authority Designated Officer (LADO)

{{org_field_name}} will follow Working Together to Safeguard Children 2026 and the relevant local authority procedures for managing allegations against people who work with children.

The LADO process applies where an allegation or information indicates that a person who works or volunteers with children has:

These criteria may apply to information concerning the person’s conduct inside or outside work where that conduct may have implications for their suitability to work with children.

Any allegation meeting or potentially meeting these criteria must be reported immediately to the Registered Manager or Designated Safeguarding Lead. Where the allegation concerns the Registered Manager, it must be reported to the appropriate senior person within the provider organisation.

The organisation must ensure that the relevant LADO or local authority designated officer arrangements are informed in accordance with local procedures and within one working day where the allegation meets the applicable criteria. Advice from the LADO must be sought before commencing an internal investigation where doing so could prejudice or interfere with a child protection or criminal investigation.

The organisation must:

No member of staff should undertake their own investigation into an allegation before appropriate safeguarding and LADO advice has been obtained where external investigation may be required.

Suspension or Alternative Duties

Suspension must not be automatic following an allegation. The organisation will undertake an individual risk assessment and consider the available safeguarding information and advice from the LADO and other relevant agencies.

Where necessary and proportionate to protect children or preserve the integrity of an investigation, the organisation may suspend the person or implement alternative arrangements, such as non-contact duties, in accordance with employment law and the organisation’s disciplinary procedures.

The welfare and safety of children must remain the primary safeguarding consideration while ensuring that allegations are managed fairly, objectively and without prejudging their outcome.

Outcome and DBS Consideration

At the conclusion of the safeguarding and employment processes, {{org_field_name}} will record the outcome and any action required to protect children.

Where the organisation removes a person from regulated activity, or would or might have removed them had they not resigned, retired, been made redundant or otherwise ceased the activity, because the relevant statutory harm conditions are met, the organisation will make a referral to the Disclosure and Barring Service where required by law.

A referral to the LADO, children’s social care, police or CQC does not remove or replace any separate legal obligation to make a DBS referral.

Contact details for the relevant LADO service must be kept current and readily available to the Registered Manager, Designated Safeguarding Lead and other appropriate senior managers.

6.4 Disclosure and Barring Service Referrals

{{org_field_name}} will comply with its legal duties under the Safeguarding Vulnerable Groups Act 2006 in relation to referrals to the Disclosure and Barring Service (DBS).

Where {{org_field_name}} is a regulated activity provider, the Registered Manager or other authorised senior manager must consider whether a DBS referral is legally required whenever a person has been removed from regulated activity because the relevant statutory harm conditions are met.

This consideration must also take place where the organisation would or might have removed the person from regulated activity had the person not:

A person leaving the organisation does not end the organisation’s responsibility to consider and, where required, make a DBS referral.

The organisation must:

A referral to the DBS is separate from referrals or notifications to children’s social care, the LADO, police, CQC or any professional regulator. One referral does not remove the obligation to make another where the respective statutory criteria are met.

7. Staff Training and Competency

7.1 Mandatory Safeguarding Training

7.2 Competency Assessments

8. Confidentiality and Information Sharing

8.1 Record-Keeping

8.2 Data Protection and Safeguarding Information Sharing

Personal information relating to safeguarding must be processed in accordance with the Data Protection Act 2018, UK GDPR, the organisation’s data protection policies and applicable safeguarding legislation and guidance.

Data protection legislation must not be used as a reason to withhold information where sharing is necessary and lawful to safeguard a child.

Staff must:

Where staff are uncertain about information sharing, they should seek prompt advice from the Designated Safeguarding Lead, Registered Manager or Data Protection Lead. Seeking advice must not delay urgent action necessary to protect a child.

9. Multi-Agency Collaboration

10. Mental Capacity Act and Children

10.1 Application of the Mental Capacity Act 2005 to Young People

The Mental Capacity Act 2005 applies to people aged 16 and over, subject to the provisions and exceptions contained within the Act.

For a young person aged 16 or 17:

The Mental Capacity Act 2005 does not generally apply to children under 16. Where a child under 16 is making a decision about care or treatment, staff must apply the appropriate legal framework for that decision, including consideration of whether the child has sufficient understanding and intelligence to make the particular decision where the principle of Gillick competence is relevant.

Staff must seek appropriate professional or legal advice where there is uncertainty about consent, parental responsibility, capacity, best interests or the legal authority for proposed care or restrictions.

10.2 Best Interests Decisions

Where a young person aged 16 or 17 lacks capacity to make a particular decision, any decision made on their behalf must comply with the Mental Capacity Act 2005.

The decision-maker must:

A formal best interests meeting should be convened where the decision is serious or complex, there is significant disagreement, multiple organisations are involved, substantial restrictions are proposed, or a coordinated decision is required.

Where there is disagreement concerning capacity, consent, parental responsibility, serious medical treatment, restrictions or the proposed best interests decision, appropriate specialist or legal advice must be obtained. An application to the Court of Protection or another court may be required depending on the young person’s age, the issue concerned and the legal jurisdiction applicable to the decision.

10.3 Deprivation of Liberty and Children and Young People

The Deprivation of Liberty Safeguards contained within the Mental Capacity Act 2005 do not apply to people under the age of 18.

However, a child or young person must not be deprived of their liberty as part of their care or treatment arrangements unless there is lawful authority for that deprivation.

Where care arrangements for a child or young person may amount to a deprivation of liberty, the Registered Manager must ensure that:

For a young person aged 16 or 17 who lacks capacity to consent to arrangements amounting to a deprivation of liberty, authorisation may require an application to the Court of Protection under the Mental Capacity Act 2005.

For a child under 16, the appropriate legal route will depend on the child’s circumstances and the proposed restrictions. Advice must therefore be obtained from the placing or commissioning authority and, where required, from legal advisers so that the correct statutory or court authorisation is obtained.

No member of staff may introduce, materially increase or continue restrictions amounting to a deprivation of liberty merely because the restrictions are contained in a care plan, have been agreed by family members or are considered operationally convenient.

All restrictive practices must be documented, regularly reviewed and reduced or removed as soon as they are no longer necessary or proportionate.

11. Policy Availability

Availability to Staff Through Training and Documentation

All employees must be well-informed about the Safeguarding Children Policy and their responsibilities under it.

Availability to Children, Advocates, Family Members and Legal Representatives

Children, their advocates, family members and persons lawfully acting on their behalf must be able to obtain information about how {{org_field_name}} safeguards children and how concerns can be raised.

{{org_field_name}} will:

Information will be provided in a way that does not compromise the safety of a child, breach another person’s confidentiality unnecessarily or interfere with a safeguarding or criminal investigation.

12. Policy Review and Continuous Improvement

12.1 Monitoring Safeguarding Practices

12.2 Policy Review

This policy will be reviewed annually or sooner if required due to:


Responsible Person: {{org_field_registered_manager_first_name}}{{org_field_registered_manager_last_name}}
Reviewed on:
{{last_update_date}}
Next Review Date:
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Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.

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