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Registration Number: {{org_field_registration_no}}


Oxygen Storage, Use, and Safety Policy

1. Purpose

The purpose of this policy is to ensure the safe storage, handling, and use of oxygen within {{org_field_name}}. Oxygen is a vital resource in medical care, but it also presents significant safety risks if not managed properly. This policy outlines the measures taken to protect service users, staff, visitors, and the environment from potential hazards associated with oxygen. By implementing stringent safety protocols, {{org_field_name}} ensures compliance with regulatory requirements and promotes a culture of safety.

2. Scope

This policy applies to all employees, service users, contractors, and visitors who may come into contact with stored or in-use oxygen within our facilities or home care environments. It covers:

3. Legal and Regulatory Framework

This policy aligns with the following legislation and regulations:

4. Storage of Oxygen

Proper storage of oxygen is essential to prevent accidents, ensure safe access, and comply with Health and Safety Executive (HSE) regulations. Oxygen, being a highly reactive gas, poses risks if not handled and stored correctly. {{org_field_name}} follows strict storage protocols to ensure safety and regulatory compliance.

4.1. Designated Storage Areas

4.2. Upright Positioning and Secure Storage

4.3. Separation from Flammable Substances

4.4. Labeling and Signage

4.5. Cylinder Rotation and Stock Management

5. Safe Use of Oxygen

Oxygen should only be used as prescribed by a healthcare professional. Incorrect usage can lead to serious health risks, fire hazards, and wastage. Staff and service users must follow strict guidelines for handling and using oxygen safely.

5.1. Proper Equipment Use

5.2. No Smoking or Open Flames

5.3. Avoid Oil-Based Products

5.4. Regular Equipment Checks

5.5. Controlled Flow Rates

5.6. Handling Oxygen Tubing and Masks

5.7. Emergency Preparedness

6. Risk Assessment and Hazard Prevention

To mitigate potential hazards associated with oxygen, {{org_field_name}} will undertake and maintain appropriate risk assessments relevant to the environment in which care is provided and the responsibilities of the organisation.

Risk assessments relating to oxygen will include, where applicable:

Where oxygen is used in a service user’s individual private dwelling, {{org_field_name}} will assess and manage the risks associated with the care and support it provides. The Regulatory Reform (Fire Safety) Order 2005 does not generally apply to the interior of an individual private dwelling. This does not remove {{org_field_name}}’s responsibility to assess and manage risks associated with the delivery of care.

Where premises are subject to the Regulatory Reform (Fire Safety) Order 2005 and {{org_field_name}} is a Responsible Person or otherwise has duties under the Order, {{org_field_name}} will:

Risk assessments and control measures will be reviewed following relevant incidents, changes in equipment or oxygen provision, significant changes in the environment, or changes in applicable legal requirements.

7. Emergency Procedures

In the event of an oxygen-related emergency, it is crucial that staff act swiftly and correctly to minimise risks to service users, themselves, and others. Oxygen can intensify fires and oxygen leaks can lead to serious health hazards, so all employees must be trained in emergency response procedures. The following steps outline best practices for handling oxygen-related emergencies in domiciliary care settings.

7.1 Oxygen Leaks

A leak in oxygen equipment can create an oxygen-enriched atmosphere in which materials ignite more easily and fires burn more fiercely. Staff must follow these steps in the event of a suspected or confirmed leak:

Steps to Take in an Oxygen Leak Emergency

  1. Evacuate the Area Immediately
    • Remove the service user and others from the affected area.
    • Ensure that doors and windows are opened to increase ventilation and disperse excess oxygen safely.
  2. Shut Off the Oxygen Supply (Only if Safe to Do So)
    • Only a trained and authorised person should attempt to close a leaking cylinder valve, and only where this can be done without exposure to danger and in accordance with supplier instructions.
    • For a suspected concentrator leak or fault, keep the equipment away from ignition sources, follow the manufacturer’s emergency instructions and arrange competent technical support.
    • Do not attempt an improvised repair or disconnect leaking tubing or connections unless the manufacturer’s instructions expressly permit this and the person is trained and authorised to do so.
  3. Check for the Source of the Leak
    • Look for damaged tubing, loose connections, or faulty valves.
    • Listen for a hissing sound, which may indicate a slow gas escape.
  4. Notify Emergency Services if Necessary
    • If the leak is large, persistent, or near a heat source, call 999 immediately.
    • Inform responders that oxygen is involved so they can take necessary precautions.
  5. Do Not Use or Store Any Ignition Sources Near the Area
    • Avoid using electrical switches, mobile phones, or other electronic devices in the presence of an oxygen leak, as they could cause sparks.
  6. Report and Document the Incident
    • Notify the care manager or designated safety officer.
    • Ensure that the oxygen supplier is contacted for repairs or replacement.
    • Complete an incident report detailing the nature of the leak, actions taken, and any further follow-up required.

7.2 Fire Emergency

Oxygen does not ignite on its own, but it greatly accelerates combustion when combined with a spark, flame, or other ignition source. If a fire occurs near oxygen equipment, it can spread rapidly, putting service users, staff, and property at significant risk.

Steps to Take in an Oxygen-Related Fire Emergency

  1. Activate the Fire Alarm & Call 999
    • Alert all individuals in the home or care setting about the fire.
    • Call emergency services immediately and inform them that oxygen is present.
  2. Evacuate the Premises
    • Follow the fire safety evacuation plan and assist service users in leaving the area.
    • If possible, close doors behind you to slow the spread of fire and smoke.
    • Do not attempt to remove oxygen cylinders from the area if the fire is severe—prioritise evacuation over equipment retrieval.
  3. Follow the fire emergency plan
    • Raise the alarm, call the fire and rescue service and prioritise evacuation in accordance with the premises fire emergency plan. Do not take action that places anyone at additional risk.
    • A portable fire extinguisher may be used only by a person who is trained to do so, where the fire is small, the correct extinguisher has been identified by the fire risk assessment and a safe escape route remains available.
    • If safe control is not immediately possible, evacuate without delay, close doors where safe to do so and wait for the fire and rescue service at the designated assembly point.
  4. Remove Oxygen Equipment if Safe to Do So
    • Turn off the oxygen supply at the source (cylinder valve or concentrator switch) if accessible.
    • Remove small oxygen cylinders from the immediate area if it is safe and does not delay evacuation.
  5. Inform Emergency Responders Upon Arrival
    • Clearly indicate to firefighters that oxygen is in use on-site.
    • Provide details of any cylinders or oxygen tanks stored within the premises.
    • Inform them if anyone requires medical attention due to smoke inhalation or burns.
  6. Follow Up After the Incident
    • Conduct a post-incident review and update the risk assessment if needed.
    • Inspect all oxygen equipment before reuse or replacement.
    • Provide fire safety refresher training for staff and service users if necessary.

7.3 Equipment Failure

If oxygen equipment fails to function properly, it can endanger the health of the service user who depends on it. Common failures include:

Steps to Take in an Oxygen Equipment Failure

  1. Assess the Situation Quickly
    • Check whether the oxygen flow has stopped or decreased.
    • Examine the tubing, mask, and connections for kinks, blockages, or leaks.
    • Verify that the oxygen concentrator is plugged in and switched on.
  2. Switch to Backup Oxygen Supply (if required)
    • If the main supply fails, switch to a backup cylinder or spare concentrator if available.
    • Ensure the service user continues to receive oxygen at the prescribed flow rate.
  3. Contact Technical Support or the Oxygen Supplier
    • Report the fault immediately to the supplier for urgent repair or replacement.
    • If the issue requires technical intervention, do not attempt to repair the equipment yourself—only qualified professionals should handle repairs.
  4. Monitor the Service User for Signs of Distress
    • If the service user experiences difficulty breathing, dizziness, or confusion, seek immediate medical assistance.
    • Administer first aid if needed while awaiting medical support.
  5. Document the Equipment Failure
    • Log the failure in the incident report system.
    • Ensure all staff are informed about the cause of failure and the resolution to prevent future incidents.

7.4 Additional Safety Measures

These emergency procedures support the assessment and control of oxygen-related risks at {{org_field_name}} and must be used with the individual risk assessment, fire emergency plan and supplier instructions.

8. Staff Training and Competency

All staff involved in handling oxygen must receive training on:

Refresher training must be provided at intervals determined by risk, competence assessment, changes to equipment or procedures, incidents and identified learning needs.

9. Monitoring and Compliance

{{org_field_name}} maintains high safety standards by:

10. Review and Updates

This policy is reviewed annually and sooner where legislation, authoritative guidance, equipment, supplier instructions, incidents or risk assessments change. Updates are communicated to relevant personnel and additional training is provided where required.


Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on:
{{last_update_date}}
Next Review Date:
{{next_review_date}}
Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.

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