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{{org_field_name}}
Registration Number: {{org_field_registration_no}}
Disclosure and Barring Service (DBS) Checks Policy
1. Introduction
At {{org_field_name}}, we are committed to ensuring that the people we employ to deliver care are suitable, trustworthy, and safe to work with vulnerable individuals. We recognise that as a domiciliary care provider in Wales, we have a duty of care to protect service users from harm, neglect, or exploitation. One of the most important ways we do this is by undertaking thorough vetting and pre-employment checks, including obtaining appropriate Disclosure and Barring Service (DBS) checks for all staff and volunteers engaged in regulated activity.
The DBS checking process helps us identify whether a prospective or current employee has any criminal convictions, cautions, reprimands, or warnings that may impact their ability to provide safe and effective care. It also allows us to check if an individual is barred from working with adults in regulated activities, as defined under the Safeguarding Vulnerable Groups Act 2006 (as amended) and the Regulation and Inspection of Social Care (Wales) Act 2016.
This policy sets out how {{org_field_name}} requests, manages, and reviews DBS checks to maintain a safe workforce while ensuring compliance with legislation and guidance from Care Inspectorate Wales (CIW), Social Care Wales, and the Disclosure and Barring Service.
2. Purpose of the Policy
The purpose of this policy is to:
- Protect the safety and wellbeing of all service users by ensuring that staff are appropriately vetted.
- Comply with legal and regulatory requirements for domiciliary care providers in Wales.
- Establish clear and consistent procedures for obtaining and managing DBS checks.
- Provide guidance to managers and staff on their responsibilities relating to DBS checks.
- Ensure that all checks are carried out fairly, transparently, and in line with the principles of data protection.
3. Scope
This policy applies to all employees of {{org_field_name}}, including care workers, managers, administrative staff, and any volunteers or contractors who may have direct or indirect contact with service users. It also applies during recruitment, throughout employment, and when changes in role or responsibilities occur.
4. Legal and Regulatory Framework
This policy is underpinned by the following legislation, regulations and guidance (as amended from time to time):
- Regulation and Inspection of Social Care (Wales) Act 2016
- Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017, in particular Regulation 35 (Fitness of staff) and Schedule 1 (Information and documents to be available in respect of persons working in regulated services)
- Social Services and Well-being (Wales) Act 2014 (safeguarding framework)
- Safeguarding Vulnerable Groups Act 2006 (as amended)
- Police Act 1997 (criminal record certificates and enhanced criminal record certificates)
- Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975
- Social Care Wales Code of Practice for Employers and Social Care Workers Social Care Wales
- DBS Code of Practice and current DBS identity checking guidance GOV.UK
- UK GDPR and Data Protection Act 2018
- Care Inspectorate Wales (CIW) DBS guidance and CIW DBS process requirements
5. Levels of DBS Check Required
All care staff engaged in regulated activity will be required to have an Enhanced DBS Check with Adults’ Barred List information. This is the highest level of check available and provides details of both spent and unspent convictions, cautions, reprimands, and information held by local police, as well as confirmation of whether the individual is barred from working with adults.
For roles that do not involve regulated activity but may still bring staff into contact with sensitive information or individuals (for example, administrative staff handling care records), the appropriate level of DBS check will be determined by the Registered Manager.
6. Pre-Employment Checks
Before any staff member begins work with {{org_field_name}}, a DBS check must be carried out. No employee, volunteer, agency worker or contractor will be permitted to undertake regulated activity or work unsupervised with service users until a satisfactory DBS outcome (or Update Service status check outcome, where applicable) is confirmed and the Schedule 1 recruitment checks above have been completed.
Where exceptional circumstances mean a person starts before the DBS outcome is received, we will complete and record a documented risk assessment, restrict duties to supervised/shadowing only, and ensure they are never allocated as a lone worker or placed in a position of personal care responsibility.
Schedule 1 safer recruitment evidence (must be obtained and retained for CIW inspection)
In addition to the DBS process, and in line with Regulation 35 and Schedule 1, we will obtain, verify and retain the following for each person working in the service (employees, volunteers, agency staff and contractors as applicable):
- Proof of identity including a recent photograph.
- Where applicable, a valid criminal record certificate.
- Where applicable, a valid enhanced criminal record certificate including suitability information (Adults’ Barred List where required).
- Two written references, including a reference from the last employer (where one exists).
- Where the person has previously worked with children or vulnerable adults, verification (so far as reasonably practicable) of the reason their employment/position ended.
- Documentary evidence of any relevant qualification.
- Where relevant, documentary evidence of registration with Social Care Wales.
- A full employment history with a satisfactory written explanation of any gaps.
- Evidence of satisfactory linguistic ability for providing care and support to the individuals served.
- Details of registration with or membership of any professional body.
These records will be held in the staff recruitment file and made available to CIW on request/inspection.
Recruitment decisions will take into account the DBS result, the relevance of any convictions, the role applied for, and safeguarding risks. Having a criminal record will not automatically prevent employment, but any information disclosed will be considered carefully, fairly, and in line with the Rehabilitation of Offenders Act.
7. Renewal and Ongoing Checks
DBS checks are not treated as a one-off requirement. In line with Regulation 35 and Schedule 1:
- DBS Update Service (preferred route)
- Where a worker is registered with the DBS Update Service, {{org_field_name}} will check the worker’s DBS certificate status before appointment and at least annually thereafter (and additionally whenever concerns arise).
- The worker must maintain an active Update Service subscription (renewed annually) and provide consent for status checks where required.
- Where the DBS Update Service is not used
- {{org_field_name}} will apply for a new Enhanced DBS (with Adults’ Barred List information where required) within three years of the issue date of the previous certificate and at least every three years thereafter.
- Validity / portability controls
- Where a person is not on the DBS Update Service, we will only treat a DBS certificate as valid for compliance purposes if it meets the Schedule 1 validity requirements (including the “no more than three years elapsed” rule and that it was issued following the appropriate application route).
- Role changes and additional checks
- We will carry out additional checks when staff change roles/responsibilities, particularly where the new role increases access to individuals or involves regulated activity.
- Trigger checks
- We will act immediately if information comes to light which may impact a person’s suitability, including initiating an Update Service status check and/or applying for a new DBS certificate where appropriate.
8. Positive Disclosures
If a DBS check reveals information, the Registered Manager will conduct a risk assessment to decide whether the individual can be safely employed. Factors considered will include:
- The nature of the offence or information disclosed.
- The relevance to the role being applied for.
- The time elapsed since the offence.
- Whether the individual has shown evidence of rehabilitation.
Where a disclosure raises safeguarding concerns, employment will not be offered or may be ended. Where there are concerns that a person working at the service has abused or caused harm to an individual, or placed an individual at risk of abuse or harm, {{org_field_name}} will notify the DBS and any relevant professional registration body without delay.
{{org_field_name}} also recognises the legal duty under the Safeguarding Vulnerable Groups Act 2006 to refer a staff member or volunteer to the DBS where they are removed from working at the service (or resign before they could be dismissed) because they have harmed, or are considered to pose a risk of harm to, a vulnerable adult.
Where required, we will also make any relevant notifications and safeguarding referrals in line with our safeguarding policy and CIW notification requirements.
9. Confidentiality and Data Protection
All information provided through DBS checks will be treated as strictly confidential. {{org_field_name}} will comply with GDPR and the DBS Code of Practice by ensuring that:
- Information is used only for the purpose of assessing suitability for employment.
- Data is stored securely and only accessible to authorised personnel.
- Information is retained for no longer than is necessary and securely destroyed once it is no longer required.
DBS handling, record content and retention
We will handle disclosure information in line with the DBS Code of Practice and data protection law. Access to DBS information will be restricted to authorised staff on a strict need-to-know basis. We will normally record only the information required to evidence safer recruitment and compliance (for example: level/type of check, workforce, barred list check requested, certificate number, certificate issue date, decision made, date(s) of Update Service status checks and outcome).
Any copies/images of DBS certificates (if temporarily held) will be stored securely, separated from general personnel records where possible, and destroyed securely once no longer required for the recruitment/decision process.
10. Record Keeping and CIW Evidence
{{org_field_name}} will maintain a recruitment and compliance record for every employee, volunteer, agency worker and relevant contractor that demonstrates completion of the Schedule 1 checks.
DBS evidence will include (as a minimum): DBS level/type requested, Adults’ Barred List check where required, certificate number, issue date, recruitment decision/risk assessment outcome, and—where the Update Service is used—the date and outcome of the pre-employment status check and the annual status checks thereafter.
Agency staff: where agency staff are used, we will obtain written confirmation and/or a checklist from the agency demonstrating completion of equivalent checks and we will retain this evidence for CIW inspection.
11. Roles and Responsibilities
- The Registered Manager is responsible for ensuring Schedule 1 recruitment evidence is obtained and retained, DBS checks are carried out for all relevant staff/volunteers/contractors, DBS outcomes are recorded accurately, and that DBS Update Service status is checked before appointment and at least annually thereafter where applicable, or that new DBS certificates are obtained within the required timescales where the Update Service is not used.
- The Recruitment Team must ensure that offers of employment are conditional upon receipt of a satisfactory DBS check.
- Employees must provide accurate information during recruitment, consent to DBS checks, and report any changes in their circumstances that may affect their suitability.
12. Policy Monitoring and Review
This policy will be reviewed annually, or sooner if there are changes to legislation, regulation, or guidance. Compliance will be monitored through internal audits, recruitment file checks, and CIW inspections.
By maintaining robust DBS checking procedures, {{org_field_name}} demonstrates its commitment to safeguarding, to regulatory compliance, and above all, to protecting the people who rely on our care services.
Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
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