Suitable for CQC,CIW and CI registration, and daily business use
Logo, contact details, business name, registered manager
Rest assured; we update the policies every month. You are covered!
At e-Care HUB, we recognise the difficulties and challenges that care homes in England, Wales, and Scotland face. That’s why we’ve carefully developed our Care Home Policies and Procedures Pack. It’s designed to help your service not only meet but also exceed the standards established by the Care Quality Commission (CQC) in England, Care Inspectorate Wales (CIW), and Care Inspectorate Scotland (CI).
Our pack contains a complete set of policies that fully meet the regulations of the CQC, CIW, and CI. We keep up to date with the latest changes in law and best practices, making sure you always stay ahead of compliance requirements.
We believe in personalising our policies to make them uniquely yours. That’s why we provide options to customise them with your logo, business name, your registered manager’s, and more details, all smoothly incorporated throughout the policies.
The world of healthcare is constantly changing, and our policies evolve too. Enjoy our monthly updates to ensure your policies stay up-to-date and comply with the latest legal and regulatory standards.
Policy Sharing: Easily share relevant policies with your staff, ensuring everyone is informed and aligned with your operational standards.
Super User Access: Delegate management responsibilities by adding other super users to your account, simplifying administrative tasks.
PDF Downloads: For ease of access and training, download any policy in a convenient PDF format.
Staff Profiles: Create and manage staff profiles, fostering a more organised and efficient administrative process.
Expertise: Our team comprises industry experts who understand the nuances of care businesses in England.
Customisation: We go beyond the one-size-fits-all approach, offering personalised solutions that reflect your brand’s identity.
Peace of Mind: With our pack, you can focus on providing top-notch care, knowing your compliance needs are expertly handled.
| CH01-Fit and Proper Persons: Directors Policy |
| CH02-Fit and Proper Persons: Employed Staff Policy |
| CH03-Requirements for Registered Managers Policy |
| CH04-Good Governance |
| CH05-Statement of Purpose Policy |
| CH06-Compliance with the Care Act 2014 Policy |
| CH07-Person-Centred Care Policy |
| CH08-Dignity and Respect Policy |
| CH09-Consent to Care Policy |
| CH10-Visiting and Accompanying in Care Homes and Hospitals Policy |
| CH11-Safe Care and Treatment Policy |
| CH12-Meeting Nutritional and Hydration Needs Policy |
| CH13-Safeguarding Adults from Abuse and Improper Treatment Policy |
| CH14-Receiving and Acting on Complaints Policy |
| CH15-Regulated Activities Compliance Policy |
| CH16-Health and Safety at Work Policy |
| CH17-Infection Prevention and Control Policy |
| CH18-Risk Management and Assessment Policy |
| CH19-Emergency and Business Continuity Plan |
| CH20-Fire Safety and Evacuation Procedures |
| CH21-Medication Management and Administration Policy |
| CH22-Handling and Disposal of Hazardous Substances Policy |
| CH23-Lone Working and Staff Safety Policy |
| CH24-Management of Accidents, Incidents, and Near Misses Policy |
| CH25-Notification of Other Incidents Policy |
| CH26-Recruitment, Selection, and Retention Policy |
| CH27-Staff Supervision, Training, and Development Policy |
| CH28-Staff Conduct and Code of Ethics Policy |
| CH29-Whistleblowing (Speaking Up) Policy |
| CH30-Equality, Diversity, and Inclusion Policy |
| CH31-Disciplinary and Grievance Policy |
| CH32-Handling and Prevention of Bullying and Harassment Policy |
| CH33-Staff Leave and Absence Policy |
| CH34-Confidentiality and Data Protection (GDPR)-Service User Policy |
| CH35-Duty of Candour Policy |
| CH36-Initial Assessment and Care Planning Policy |
| CH37-Moving and Handling Policy |
| CH38-End of Life and Palliative Care Policy |
| CH39-Mental Capacity and Deprivation of Liberty Safeguards Policy |
| CH40-Assisting with Personal Care Policy |
| CH41-Managing Service User Finances Policy |
| CH42-Communication and Engagement with Service Users and Families Policy |
| CH43-Transportation and Accompanying Service Users Policy |
| CH44-Supporting Individuals with Dementia Policy |
| CH45-Assisting Service Users with Medication Policy |
| CH46-Protection from Radicalisation and Extremism (Prevent Duty) Policy |
| CH47-Record Keeping and Documentation Policy |
| CH48-Handling Service User Belongings and Valuables Policy |
| CH49-Prevention of Falls and Injury Policy |
| CH50-Supporting Service Users with Learning Disabilities Policy |
| CH51-Quality Assurance Policy |
| CH52-Safeguarding Children from Abuse and Improper Treatment Policy |
| CH53-Confidentiality and Data Protection (GDPR)-Staff Policy |
| CH54-Managing Heat Waves Policy |
| CH55-Accessible Information Standard Policy |
| CH56-HIV Awareness and Support Policy |
| CH57-Bribery and Fraud Prevention Policy |
| CH58-PRN Medication Management Policy |
| CH59-Asthma Management Policy |
| CH60-Supporting People Living with Autism Policy |
| CH61-Safe and Secure Business Premises Policy |
| CH62-Caldicott Principles and Patient Information Policy |
| CH63-Developing and Managing Care Plans Policy |
| CH64-Catheter Care |
| CH65-Use of CCTV and Surveillance in Care Homes Policy |
| CH66-Positive Behaviour Support and Managing Aggression Policy |
| CH67-Clostridium Difficile (C. diff) Infection Prevention and Control Policy |
| CH68-Service User Agreements and Termination Policy |
| CH69-Control of Substances Hazardous to Health (COSHH) Policy |
| CH70-CQC Notifications Policy |
| CH71-Death of a Service User Policy |
| CH72-Conducting Searches of Residents’ Rooms in Care Homes Policy |
| CH73-Managing Service Users Living with Diabetes |
| CH74-Dignity in Care Policy |
| CH75-Accessible Premises and Disability Inclusion Policy |
| CH76-DBS Checks Policy |
| CH77-CQC Inspection Ratings Display Policy |
| CH78-Safe Use of Display Screen Equipment (DSE) Policy |
| CH79-Working Safely at Height: Policy |
| CH80-Staff Dress Code and Uniform Policy |
| CH81-International Recruitment and Employment Policy |
| CH82-Recruitment and Employment of Ex-Offenders Policy |
| CH83-Reducing Carbon Footprint in Domiciliary Care Office Policy |
| CH84-Epilepsy Awareness and Seizure Management Policy |
| CH85-Oxygen Storage, Use, and Safety Policy |
| CH86-Flood and Floods Management and Safety Policy |
| CH87-Safe Use of Emollients and Fire Risk Management Policy |
| CH88-First Aid at Work |
| CH89-Food Hygiene |
| CH90-Flexible Working and Work-Life Balance Policy |
| CH91-PEG Care and Management |
| CH92-Gender-Inclusive Care Policy |
| CH93-Staff References Policy |
| CH94-Using Social Media Platforms Policy |
| CH95-Stoma Care and Management Policy |
| CH96-Staff Identification and ID Card Policy |
| CH97-Staff Induction Training Policy |
| CH98-Identifying and Managing Sepsis Policy |
| CH99-Best Practice in Intimate Personal Care Policy |
| CH100-Staff Safety and Abuse Prevention Policy |
| CH101-Key Workers Policy |
| CH102-Leg Ulcer Management and Prevention Policy |
| CH103-Locking Service User’s Doors Policy |
| CH104-Supporting Employees with Disabilities Policy |
| CH105-COVID-19 Management Policy |
| CH106-Maternity Leave Policy |
| CH107-Occupational Health Screening and Medical Reports Policy |
| CH108-Infection Outbreaks Policy |
| CH109-Mental Health and Wellbeing at Work Policy |
| CH110-Mobile Devices (Phones and Tablets) Policy |
| CH111-Secondary Employment and Conflict of Interest Policy |
| CH112-Safe Moving and Handling of Bariatric Service Users Policy |
| CH113-Employee Notice Periods and Resignation Policy |
| CH114-Verification of Expected Deaths by Registered Nurses Policy |
| CH115-Occupational Health and Employee Wellbeing Policy |
| CH116-Online Safety Policy |
| CH117-Oral Care Policy |
| CH118-Paternity Leave Policy |
| CH119-Supporting Personal and Sexual Relationships Policy |
| CH120-Professional Development Policy |
| CH121-Pets Policy |
| CH122-Mealtimes Policy |
| CH123-Pressure Ulcer Prevention and Management Policy |
| CH124-Maintaining Professional Boundaries Policy |
| CH125-Recycling Policy |
| CH126-Managing Redundancy and Employee Support Policy |
| CH127-Employee DBS Reporting Policy |
| CH128-Requesting Medical Support: GP, Paramedic, and Specialist Services Policy |
| CH129-Resuscitation or DNAR Policy |
| CH130-Employee Retirement Planning and Support Policy |
| CH131-Missing Service User Response and Safeguarding Policy |
| CH132-Restrictive Practices and Physical Interventions Policy |
| CH133-Transgender Equality and Workplace Support Policy |
| CH134-Self-Care, Wellbeing, and Personal Treatment Policy |
| CH135-Mental Capacity Act Implementation Policy |
| CH136-Sharing Information with 3rd Party Organisations Policy |
| CH137-Managing Sharps Policy |
| CH138-Team Building Events Policy |
| CH139-Preventing Social Isolation and Loneliness Policy |
| CH140-Staff Appraisal Policy |
| CH141-Staff Vaccination Policy |
| CH142-Employee Statutory Leave and Time Off Policy |
| CH143-Technology-Enabled Care and Telecare Policy |
| CH144-Volunteer and Intern Recruitment, Training, and Support Policy |
| CH145-Safe Management of Warfarin and Anticoagulant Therapy Policy |
| CH146-Working with External Providers and Agencies in Home Care Policy |
| CH147-Wound Care and Management Policy |
| CH148-Cold Weather and Winter Safety Policy |
| CH149-Stroke Awareness, Prevention, and Care Policy |
| CH150-Isolating People During Infections Policy |
| CH151-Gas Safety and Compliance Policy |
| CH152-Preventing Suicide by Hanging and Strangulation Policy |
| CH153-CQC Regulations Policy |
| CH154-New Service User Onboarding Policy |
| CH155-Modern Slavery Policy |
| CH156-Using Temporary Staffing Agencies Policy |
| CH157-Fixed-Term Employment Contracts Policy |
| CH158-Gathering Feedback Policy |
| CH159-Cleaning, Disinfection, and Sterilisation Procedures Policy |
| CH160-Supporting New and Expectant Mothers in the Workplace Policy |
| CH161-Workplace Relationships and Professional Conduct Policy |
| CH162-Pain Assessment and Management Policy |
| CH163-Legionella Prevention and Water Safety Policy |
| CH164-National Data Opt-Out Policy |
| CH165-Emergency Supply Shortages and Contingency Planning Policy |
| CH166-Pest Control Policy |
| CH167-Children’s Medication Policy |
| CH168-Open Door Policy |
| CH169-Adaptations and Specialist Equipment Management Policy |
| CH170-Using Alcohol and Drugs (Staff) Policy |
| CH171-Using Alcohol and Drugs (People Receiving Care) Policy |
| CH172-Managing Anti Social Behaviour Policy |
| CH173-Accessing Records of a Deceased Person Policy |
| CH174-Aseptic Technique Policy |
| CH175-Assessing People for NHS Funding |
| CH176-People’s Decision-Making and Autonomy Policy |
| CH177-Communal Toilets and Bathrooms Policy |
| CH178-Safe Use of Bedrails Policy |
| CH179-Managing Blood-Borne Viruses Policy |
| CH180-Refurbishment and Building Structure Works Policy |
| CH181-Burns and Scalds Policy |
| CH182-Managing Children’s and Your People’s Challenging Behaviour Policy |
| CH183-Managing Adult People’s Challenging Behaviour Policy |
| CH184-Use of Chaperones Policy |
| CH185-Clinical Governance Policy |
| CH186-Staff Whose First Language is Not English Policy |
| CH187-Commissioning and Contracts Policy |
| CH188-Computer Systems and Security Policy |
| CH189-Consent to Dental Treatment Policy |
| CH190-Continence Care Policy |
| CH191-Electrical Safety and Maintenance Policy |
| CH192-On-Call Person Policy |
| CH193-Energy Efficiency Policy |
| CH194-Enteral Feeding Policy |
| CH195-Escorting Policy |
| CH196-Financial Reports Policy |
| CH197-Food and Drinks Management Policy |
| CH198-Accessing the Garden Area Policy |
| CH199-Clinical and Hygiene Products Waste |
| CH200-Head Lice and Nits Prevention and Management Policy |
| CH201-Requesting Medical Reports for Staff |
| CH202-Immunisation of People Policy |
| CH203-Compliance with NHS Records Management Code of Practice Policy |
| CH204-Internet Access for People Policy |
| CH205-Internet Access for Staff Policy |
| CH206-Staff Jury Service Policy |
| CH207-Social Fund Management and Distribution Policy |
| CH208-Handling Media Inquiries and Communication Policy |
| CH209-Medication Procedures During Resident Outings and Leave Policy |
| CH210-Minibus Safety, Maintenance, and Operation Policy |
| CH211-MRSA Prevention and Management Policy |
| CH212-Nail Care Policy |
| CH213-Night Shift Management Policy |
| CH214-People Taking Positive Risks Policy |
| CH215-People’s Personal Belongings Policy |
| CH216-Public Holidays Policy |
| CH217-Asbestos Safety and Risk Management Policy |
| CH218-Protecting Children and Young People from Bullying, Harassment, and Exploitation Policy |
| CH219-Safeguarding People Against the Risk of Closed Cultures |
| CH220-Safeguarding Against Extremist and Radical Ideologies Policy |
| CH221-Safeguarding People at Risk of Self-Neglect and Hoarding Policy |
| CH222-Safeguarding People at Risk of Financial Abuse Policy |
| CH223-Building Security and Access Control Policy |
| CH224-Shared Accommodation Management Policy |
| CH225-Shaving People Policy |
| CH226-Smoking Policy |
| CH227-Social Activities Policy |
| CH228-Safe Management of Blood and Body Fluid Spillages Policy |
| CH229-Staff Facilities and Amenities Policy |
| CH230-Supporting People with Swallowing Difficulties Policy |
| CH231-Syringe Driver Guidance and Best Practices for Nurses Policy |
| CH232-Comprehensive Tracheostomy Care and Support Policy |
| CH233-Transfer to and Discharge from Hospital Best Practice Policy |
