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Domiciliary Care Policies and Procedures

Over 340 Homecare / Domiciliary Care Policies and Procedures that cover every possible scenario

Compliant

Suitable for CQC,CIW and CI registration, and daily business use

Branded

Logo, contact details, business name, registered manager

Monthly Updates

Rest assured; we update the policies every month. You are covered!

Domiciliary Care Policies and Procedures Pack – CQC (England), CIW (Wales) and CI (Scotland) Compliant

At e-Care HUB, we understand the complexities and challenges faced by homecare providers in England, Wales and Scotland. That’s why we’ve meticulously crafted our Domiciliary Care Policies and Procedures Pack, designed to ensure your service not only meets but exceeds the standards set by the Care Quality Commission (CQC), Care Inspectorate Wales (CIW) and Care Inspectorate Scotland (CI).

domiciliary care policies and procedures 2

What You’ll Receive with Our Policies and Procedures Pack

CQC, CIW and CI Compliant Policies

Our pack includes a comprehensive suite of policies that are fully compliant with CQC, CIW and CI regulations. We stay abreast of the latest changes in legislation and best practices, ensuring that you’re always ahead of compliance requirements.

Branding Customisation

We believe in making our policies truly yours. That’s why we offer customisation options including your logo, business name, and details of your registered manager, seamlessly integrated throughout the policies.

Monthly Updates

The world of healthcare is ever-evolving, and so are our policies. Receive monthly updates, guaranteeing that your policies remain current and in line with the latest legal and regulatory frameworks.

User-Friendly Features

Policy Sharing: Easily share relevant policies with your staff, ensuring everyone is informed and aligned with your operational standards.

Super User Access: Delegate management responsibilities by adding other super users to your account, simplifying administrative tasks.


PDF Downloads: For ease of access and training, download any policy in a convenient PDF format.


Staff Profiles: Create and manage staff profiles, fostering a more organised and efficient administrative process.

Purchase our Homecare / Domiciliary Care Policies and Procedures Pack

Why Choose e-Care HUB?

Expertise: Our team comprises industry experts who understand the nuances of domiciliary care in England.


Customisation: We go beyond the one-size-fits-all approach, offering personalized solutions that reflect your brand’s identity.


Peace of Mind: With our pack, you can focus on providing top-notch care, knowing your compliance needs are expertly handled.

A list of Domiciliary Care Policies and Procedures included in the pack

7 Ways to beat the heat

Absence management

Absence leave and holiday

Access Employee Data GDPR

Access Employee Data

Accessible information

Access Records – Service Users

Accident reporting

Adaptations and equipment

Adoption

Advance care planning

Advocacy

Aids/HIV

Alcohol and drug use employees

Invasive devices

Annual Holidays

Anti-Bribery

Anticipatory medicine

Applications-access-deceased-service-users

Asthma domiciliary care policy

Autism policy

Autonomy & Choice in Dom Care policy

 Bring your own device policy

Bullying policy

Business Plan Policy

Business Premises management and planning policy

Caldicott Principles policy

Capability policy

Care and Support plans policy

Care and welfare people who use services policy

Catheter care policy

CCTV service users’ homes policy

Challenging behaviour violence and aggression policy

Child safeguarding policy

Clostridium difficile policy

Commissioning and contracting-policy

Communicating effectively service-users-and-achieving-accessible-information-standard policy

Communication needs policy

Complaints policy

Confidentiality policy

Confidentiality service users information policy

Consent to care and treatment policy

Continuity care or support workers

Contract preparation procedures policy

Contracts and agreements and termination service domiciliary care policy

Controlled drugs management domiciliary care policy

Control of substances hazardous to health policy

Counter-fraud and security policy

Covert medication administering-medicines-without-user-s-knowledge-domiciliary care policy

covert medication domiciliary care

CQC Statutory notification policy

Cyberbullying policy

Data breach

Data protection GDPR

Data Protection

Death in service

Death-service-user-domiciliary-care-policy

Delays and missed visits contingency planning and arrangements policy

Dementia Care

Diabetes Dom care policy

Dignity

Disability access premises policy

Disabled employees

Disciplinary and dismissal appeals policy

Disciplinary and dismissal process policy

Disclosure and barring service handling and security dbs disclosure information policy

Disclosure and barring service making checks and use dbs disclosure information policy

Display quality ratings domiciliary care policy

Display screen equipment care services policy

Domestic homely or non-prescribed medicines domiciliary care policy

Domiciliary care making unannounced calls or spot checks policy

Dress code and wearing uniforms policy

Drug/medicines errors identifying reporting and reviewing medicines related problems policy

Duty Candour

Electrical safety

Emergency Planning

Computer Security

Employee Factsheet heatstroke

Employing people from aboard

Employment ex-offenders

End of Life

Energy Management

Environmental management

Epilepsy

Safe Use of Oxygen Policy

Equality, diversity, and inclusion

Escorting and driving car

Extra care housing and support

Employing people from aboard

Employment ex-offenders

Slips, trips and falls policy

Floods and Flooding in Dom Care

Financial procedures

Fire risks use paraffin-based emollients & creams

Fire Safety

First aid

Fit and proper person

Food Hygiene

Flexible working

Fossil Fuels

Gastrotomy Care PEG feeding

Gender rated care issues

Giving and receiving references

Grievances policy

Handwashing and hand hygiene

Harassment

Head lice

Health and safety

MRSA in Dom Care

Health and safety risk assessment

Healthcare and clinical procedure

Heatwaves

Home care Stoma support 

Human rights and DOLS

Safeguarding bullying harassment

Hydration

Identity cards

Ill, injured, dead or unresponsive service users

Induction training

Infection control

Information governance

Health and Safety of shift workers

Information governance under General Data

Intermediate care and reablement

Internet use staff policy

Intimate personal care

Involving service users

Job descriptions and person specifications

Jury service

Keeping staff safe aggressions towards staff

Key holding

Leadership and management

Learning disabilities

Leg ulcer care and prevention

Lifestyle, social and cultural

Live and night care

Employees with Disabilities

Matching needs

Coronavirus Covid 19 Recovery Plan Policy

Maternity

Media relations

Medical reports

Medication be taken required

Medication management

Medication noncompliance

D&V outbreak

Infection outbreak

Mental health

Mobile phones

Monitoring and accountability

Moonlighting

Moving and handling Bariatric

Moving and handling

Team Building

Nail care

Needs assessment

Notice period

Nurse verification expected deaths

Nutrition

Occupational health

Online safety

Oral health

Ordering storing and transporting

Oxygen use

Part time

Paternity

Personal and sexual relationships

Personal care and support

Personal development

PPE and infection control

Personal safety

Pets services users’ homes

Physical intervention

Prescriptions

Pressure sores

Prevent counterterrorism.

Privacy and dignity

Professional boundaries

Provision non discriminatory

Public holidays

Quality assurance

Racial harassment

Record keeping

Records kept

Covid Recovery Plan

Recruitment  

Recycling

Redundancy

Referring employees DBS

Requests service GP

Requirements relating workers

Respecting and involving people

Respecting service user’s religion and beliefs

Responding experiences

Responding to requests

Resuscitation

Retirement

Risk assessment and management

Safeguarding

Safeguarding person missing from home

Safeguarding restraints

Safeguarding interventions

Safeguarding behaviour peers

Safeguarding significant risk of harm

Safeguarding – vulnerable service users from financial abuse

Safeguarding particularly children outside their homes

Safety, availability and suitability of equipment

Searching employees

Security and access service users’

Self-care and treatment

Self-funding and direct payments

Serious incidents reporting

Gift and Legacies Policy

Service users who lack mental capacity implementation

Sharing information other providers

Sharps – Dom Care

Shaving

Sickness absence

Christmas party’s employee misconduct what are the dangers

Social isolation and loneliness

Social media and confidentiality

Code of Conduct

Staff appraisals

Staff complement and deployment

Staff health screening

Staffing levels

Staff qualities and qualifications

Staff Retention

Staff supervisions

Staff training and development

Staff vaccinations and immunisations

Statutory time

Stress at work

Supporting and developing staff

Sustainable development

Handwashing & Hand Hygiene for Dom Care Staff 

Telecare

Time train

Transmissible spongiform encephalopathies

Voluntary Redundancy policy

Volunteers

Warfarin and anticoagulant therapy

Whistleblowing

Work equipment

Working with other agencies

Workplace mediation

Wound management

Young workers

Eu working

Brexit contingency planning

Implications no deal Brexit

Anticipatory medication

Keeping staff safe from disrespectful behaviour and abuse

Live in and night care

Winter Weather in Dom Care

Cold Weather Planning in Adult Social Care

Cold Weather Planning

Severe Winter Weather

Stroke Policy

Basic Life support, resuscitation and DNAR policy

Community Housing adaptation and mobility aids

Staff development and retention

Family leave

Shared Parental Leave

Employees religion & belief observance

Equal opportunities

Gastrostomy care peg heeding homecare policy

Hydration homecare Policy

Lon worker and lone working domiciliary care policy

Lone working care policy

Swallowing difficulties policy

 Keeping young workers safe policy

 Risk assessment and management service users England policy

Parental bereavement leave policy

Data protection and compliance

Coronavirus covid-19 management domiciliary care policy

Good governance leadership and management

Staff occupational health policy

Issues guidance on new regulations and its responsibilities

Regulation 12 Safe Care and Treatment

Registration of Care Service in Depth

Regulation 18 Staffing in depth

Regulation 17 Good Governance in depth

Regulation 20 Duty of Candour in depth

Regulation 19 Fit & Proper Persons Employed in depth

Procedures for new service users in Domiciliary Care Quick Facts

Regulation 16 Receiving and acting on complaints in depth

Regulation 15 Premises and equipment in depth

Regulation 13 Safeguarding users from abuse and improper treatment in depth

Regulation 11 Need for Consent in depth

Regulation 10 Dignity and Respect in depth

Regulation 9 Person Centred Care in depth

Mental Capacity in depth

Requirements-service-providers-part-11-domiciliary-support-services-depth

Modern Slavery and Human Trafficking Policy in Care Services Policy

Responding to Accidents and Emergencies in Dom Care

Infection Control Screening Questionnaire

Self-Audit Safe 5a IPC Delivery of Care

Self-audit Safe 5a IPC PPE

Self-Audit Safe 5a Testing

Self-Audit Safe 5a Staff training and Practices

Self-Audit Safe 5a IPC

Respecting and involving people who use the service

Covid 19 staff recruitment Temporary

Fixed Term Contracts

Commitment to and upholding of Human Rights

Information for Service Users

Statement of Purpose

Disabled access to premises

Death of a service user

Induction Programme

Promoting Mental Well Being and Health

Safely, availability and use of equipment

Decontamination disinfection and sterilisation

Agency Workers

Identity Cards 

Information and Consultation with Staff

Personalisation Policy

Medication to be taken as required in Dom Care

New Expectant Mothers at Work policy

Covid 19 Recovery Plan

Pressure Relieving & Reducing Air Beds

Temporary Homeworking During Covid-19 Emergency

Hydration in Dom Care

Personal relationships at Work

Pain management

Coronavirus test and trace contingency planning

Overall Safeguarding

Legionnaire Disease

Mobility

Good Governance organisational structure

Personal Development

Mandatory Vaccination of Staff Working in Dom Care

Access to service Users Homes in Dom Care

Safeguarding children and young people in Dom Care

National Data opt

Supported living younger adults care and support England policy

Emergency planning responding shortages supplies policy

Personal protective equipment infection control domiciliary care policy

Pest control policy

Safeguarding service users abuse or harm domiciliary care overarching policy

Safeguarding service users who are vulnerable adopting extremist and radical ideologies policy

Staff occupational health allergy risks assessment and-management-policy

Childrens medication policy domiciliary care

Open Door Policy

Access social care records people receiving care policy

Hand hygiene below elbows policy

International staff recruitment policy

Partnership working domiciliary care policy

Responsive services domiciliary care policy

Working relatives’ friends and carers domiciliary care policy

Safeguarding Children Services Users Home Policy

Invest in your compliance

Choose e-Care HUB’s Domiciliary Care Policies and Procedures Pack for a streamlined, compliant, and professional approach to care provision. Contact us today to learn more and take the first step towards enhanced care quality and compliance.

The e-Care HUB policy and compliance team regularly reviews the Homecare (Domiciliary care) policies and procedures to ensure they align with the Health & Social Care Sector legislation. We update our policies monthly or immediately should there be a significant change in regulation, good practice guidance, case law outcomes, or based on feedback from our customers.

The update service is provided at no extra cost for the duration of your membership. For your convenience, we request that you opt for an annual subscription payment. After the initial year, unless you decide to cancel, the subscription will activate and the update service will continue. We will notify you when your subscription renewal is approaching. However, should you choose to cancel before this time, there will be no charge.

Compared to some homecare policy and procedures providers, we do not enforce license agreements, restrictive clauses, or long-term commitments. When you purchase our Homecare (Domiciliary Care) Policies and Procedures, the documents are yours to keep.

There is no refund though. Customers could simply buy all the 340 policies , download them, then ask for a refund. This has been attempted in the past and therefore we decided not to offer refunds. The Homecare Policies and Procedures are 100% CQC, CIW and CI compliant, and they are used by hundreds of Domiciliary Care companies without any issue. Domiciliary Care providers have passed the CQC, CIW and CI registration and inspections using this set of policies. 

Purchase our Homecare / Domiciliary Care Policies and Procedures Pack