Suitable for CQC,CIW and CI registration, and daily business use
Logo, contact details, business name, registered manager
Rest assured; we update the policies every month. You are covered!
At e-Care HUB, we recognise the difficulties and challenges that care homes in England, Wales, and Scotland face. That’s why we’ve carefully developed our Care Home Policies and Procedures Pack. It’s designed to help your service not only meet but also exceed the standards established by the Care Quality Commission (CQC) in England, Care Inspectorate Wales (CIW), and Care Inspectorate Scotland (CI).
Our pack contains a complete set of policies that fully meet the regulations of the CQC, CIW, and CI. We keep up to date with the latest changes in law and best practices, making sure you always stay ahead of compliance requirements.
We believe in personalising our policies to make them uniquely yours. That’s why we provide options to customise them with your logo, business name, your registered manager’s, and more details, all smoothly incorporated throughout the policies.
The world of healthcare is constantly changing, and our policies evolve too. Enjoy our monthly updates to ensure your policies stay up-to-date and comply with the latest legal and regulatory standards.
Policy Sharing: Easily share relevant policies with your staff, ensuring everyone is informed and aligned with your operational standards.
Super User Access: Delegate management responsibilities by adding other super users to your account, simplifying administrative tasks.
PDF Downloads: For ease of access and training, download any policy in a convenient PDF format.
Staff Profiles: Create and manage staff profiles, fostering a more organised and efficient administrative process.
Expertise: Our team comprises industry experts who understand the nuances of care businesses in England.
Customisation: We go beyond the one-size-fits-all approach, offering personalised solutions that reflect your brand’s identity.
Peace of Mind: With our pack, you can focus on providing top-notch care, knowing your compliance needs are expertly handled.
7 Ways to beat the heat |
Absence management |
Absence leave and holiday |
Access Employee Data GDPR |
Access Employee Data |
Accessible information |
Access Records – Service Users |
Accident reporting |
Adaptations and equipment |
Adoption |
Advance care planning |
Advocacy |
Aids/HIV |
Alcohol and drug use employees |
Invasive devices |
Annual Holidays |
Anti-Bribery |
Anticipatory medicine |
Applications-access-deceased-service-users |
Asthma in care homes policy |
Autism policy |
Autonomy & Choice in Care Homes policy |
Building and Refurbishment of Care Homes |
Bullying policy |
Business Plan Policy |
Business Premises management and planning policy |
Caldicott Principles policy |
Capability policy |
Care and Support plans policy |
Care and welfare people who use services policy |
Catheter care policy |
Care Home Use of Hoists |
Challenging behaviour violence and aggression policy |
Child safeguarding policy |
Clostridium difficile policy |
Commissioning and contracting-policy |
Communicating effectively service-users-and-achieving-accessible-information-standard policy |
Communication needs policy |
Complaints policy |
Confidentiality policy |
Confidentiality service users information policy |
Consent to care and treatment policy |
Continuity care or support workers |
Contract preparation procedures policy |
Contracts and agreements and termination service care home policy |
Controlled drugs management in care homes policy |
Control of substances hazardous to health policy |
Counter-fraud and security policy |
Covert medication administering-medicines-without-user-s-knowledge-care homes policy |
Covert medication in care homes |
CQC Statutory notification policy |
Cyberbullying policy |
Data breach |
Data protection GDPR |
Data Protection |
Death in service |
Death service of user in care homes policy |
Delays and missed visits contingency planning and arrangements policy |
Dementia Care |
Diabetes policy |
Dignity |
Disability access premises policy |
Disabled employees |
Disciplinary and dismissal appeals policy |
Disciplinary and dismissal process policy |
Disclosure and barring service handling and security dbs disclosure information policy |
Disclosure and barring service making checks and use dbs disclosure information policy |
Display quality ratings domiciliary care policy |
Display screen equipment care services policy |
Domestic homely or non-prescribed medicines in care homes policy |
Decontamination, Disinfection and Sterilisation |
Dress code and wearing uniforms policy |
Drug/medicines errors identifying reporting and reviewing medicines related problems policy |
Duty Candour |
Electrical safety |
Emergency Planning |
Computer Security |
Employee Factsheet heatstroke |
Employing people from aboard |
Employment ex-offenders |
End of Life |
Energy Management |
Environmental management |
Epilepsy |
Safe Use of Oxygen Policy |
Equality, diversity, and inclusion |
Escorting and driving car |
Extra care housing and support |
Employing people from aboard |
Employment ex-offenders |
Slips, trips and falls policy |
Floods and Flooding in Care Homes |
Financial procedures |
Fire risks use paraffin-based emollients & creams |
Fire Safety |
First aid |
Fit and proper person |
Food Hygiene |
Flexible working |
Fossil Fuels |
Gastrotomy Care PEG feeding |
Gender rated care issues |
Giving and receiving references |
Grievances policy |
Handwashing and hand hygiene |
Harassment |
Head lice |
Health and safety |
MRSA in Care Homes |
Health and safety risk assessment |
Healthcare and clinical procedure |
Heatwaves |
Stoma support |
Human rights and DOLS |
Safeguarding bullying harassment |
Hydration |
Identity cards |
Ill, injured, dead or unresponsive service users |
Induction training |
Infection control |
Information governance |
Health and Safety of shift workers |
Information governance under General Data |
Intermediate care and reablement |
Internet use staff policy |
Intimate personal care |
Involving service users |
Job descriptions and person specifications |
Jury service |
Keeping staff safe aggressions towards staff |
Key holding |
Leadership and management |
Learning disabilities |
Leg ulcer care and prevention |
Lifestyle, social and cultural |
Escorting and Supporting Residents Outside of the care home |
Employees with Disabilities |
Matching needs |
Coronavirus Covid 19 Recovery Plan Policy |
Maternity |
Media relations |
Medical reports |
Medication be taken required |
Medication management |
Medication noncompliance |
D&V outbreak |
Infection outbreak |
Mental health |
Mobile phones |
Monitoring and accountability |
Management of Residents’ Social Fund |
Moving and handling Bariatric |
Moving and handling |
Team Building |
Nail care |
Needs assessment |
Notice period |
Nurse verification expected deaths |
Nutrition |
Occupational health |
Online safety |
Oral health |
Ordering storing and transporting of medicines |
Oxygen use |
Part time |
Paternity |
Personal and sexual relationships |
Personal care and support |
Personal development |
PPE and infection control |
Personal safety |
Private Property of People Living in |
Physical intervention |
Prescriptions |
Pressure sores |
Prevent duty counterterrorism. |
Privacy and dignity |
Professional boundaries |
Provision non discriminatory |
Public holidays |
Quality assurance |
Racial harassment |
Record keeping |
Records kept |
Covid Recovery Plan |
Recruitment |
Recycling |
Redundancy |
Referring employees DBS |
Requests service GP |
Requirements relating workers |
Respecting and involving people |
Respecting service user’s religion and beliefs |
Responding experiences |
Responding to requests |
Resuscitation |
Retirement |
Risk assessment and management |
Safeguarding |
Safeguarding person missing from home |
Safeguarding restraints |
Safeguarding interventions |
Safeguarding behaviour peers |
Safeguarding significant risk of harm |
Safeguarding – vulnerable service users from financial abuse |
| Safeguarding People from the Risk of Closed Cultures in Care Homes |
Safety, availability and suitability of equipment |
Searching employees |
Security and access service users’ |
Self-care and treatment |
Self-funding and direct payments |
Serious incidents reporting |
Gift and Legacies Policy |
Service users who lack mental capacity implementation |
Sharing information other providers |
Sharps in care homes |
Shaving |
Sickness absence |
Christmas party’s employee misconduct what are the dangers |
Social isolation and loneliness |
Social media and confidentiality |
Code of Conduct |
Staff appraisals |
Staff complement and deployment |
Staff health screening |
Staffing levels |
Staff qualities and qualifications |
Staff Retention |
Staff supervisions |
Staff training and development |
Staff vaccinations and immunisations |
Statutory time |
Stress at work |
Supporting and developing staff |
Sustainable development |
Handwashing & Hand Hygiene in care homes |
Telecare |
Time train |
Transmissible spongiform encephalopathies |
Voluntary Redundancy policy |
Volunteers |
Warfarin and anticoagulant therapy |
Whistleblowing |
Work equipment |
Working with other agencies |
Workplace mediation |
Wound management |
Young workers |
Eu working |
Brexit contingency planning |
Implications no deal Brexit |
Anticipatory medication |
Keeping staff safe from disrespectful behaviour and abuse |
Night care |
Winter Weather in care homes |
Cold Weather Planning in Adult Social Care |
Cold Weather Planning |
Severe Winter Weather |
Stroke Policy |
Basic Life support, resuscitation and DNAR policy |
Community Housing adaptation and mobility aids |
Staff development and retention |
Family leave |
Shared Parental Leave |
Employees religion & belief observance |
Equal opportunities |
Gastrostomy care peg heeding homecare policy |
Hydration homecare Policy |
Locking of Doors in Care Homes |
Lone working care policy |
Swallowing difficulties policy |
Keeping young workers safe policy |
Risk assessment and management service users England policy |
Parental bereavement leave policy |
Data protection and compliance |
Coronavirus covid-19 management care homes policy |
Good governance leadership and management |
Staff occupational health policy |
Issues guidance on new regulations and its responsibilities |
Regulation 12 Safe Care and Treatment |
Registration of Care Service in Depth |
Regulation 18 Staffing in depth |
Regulation 17 Good Governance in depth |
Regulation 20 Duty of Candour in depth |
Regulation 19 Fit & Proper Persons Employed in depth |
Procedures for new service users in care homes Quick Facts |
Regulation 16 Receiving and acting on complaints in depth |
Regulation 15 Premises and equipment in depth |
Regulation 13 Safeguarding users from abuse and improper treatment in depth |
Regulation 11 Need for Consent in depth |
Regulation 10 Dignity and Respect in depth |
Regulation 9 Person Centred Care in depth |
Mental Capacity in depth |
Requirements-service-providers-part-11-care homes |
Modern Slavery and Human Trafficking Policy in Care Services Policy |
Responding to Accidents and Emergencies in care homes |
Infection Control Screening Questionnaire |
Self-Audit Safe 5a IPC Delivery of Care |
Self-audit Safe 5a IPC PPE |
Self-Audit Safe 5a Testing |
Self-Audit Safe 5a Staff training and Practices |
Self-Audit Safe 5a IPC |
Respecting and involving people who use the service |
Covid 19 staff recruitment Temporary |
Fixed Term Contracts |
Commitment to and upholding of Human Rights |
Information for Service Users |
Statement of Purpose |
Disabled access to premises |
Death of a service user |
Induction Programme |
Promoting Mental Well Being and Health |
Safely, availability and use of equipment |
Decontamination disinfection and sterilisation |
Agency Workers |
Identity Cards |
Information and Consultation with Staff |
Personalisation Policy |
Medication to be taken as required in care homes |
New Expectant Mothers at Work policy |
Covid 19 Recovery Plan |
Pressure Relieving & Reducing Air Beds |
Temporary Homeworking During Covid-19 Emergency |
Hydration in care homes |
Personal relationships at Work |
Pain management |
Coronavirus test and trace contingency planning |
Overall Safeguarding |
Legionnaire Disease |
Mobility |
Good Governance organisational structure |
Personal Development |
Mandatory Vaccination of Staff Working in care homes |
Access to service users rooms |
Safeguarding children and young people in care |
National Data opt |
Supported living younger adults care and support England policy |
Emergency planning responding shortages supplies policy |
Personal protective equipment infection control in care homes policy |
Pest control policy |
Safeguarding service users abuse or harm in care homes overarching policy |
Safeguarding service users who are vulnerable adopting extremist and radical ideologies policy |
Staff occupational health allergy risks assessment and-management-policy |
Childrens medication policy |
Open Door Policy |
Access social care records people receiving care policy |
Hand hygiene below elbows policy |
International staff recruitment policy |
Partnership working in care homes |
Responsive services |
Working relatives’ friends and carers in care homes policy |
Safeguarding Children |
