Suitable for CQC,CIW and CI registration, and daily business use
Logo, contact details, business name, registered manager
Rest assured; we update the policies every month. You are covered!
At e-Care HUB, we understand the complexities and challenges faced by homecare providers in England, Wales and Scotland. That’s why we’ve meticulously crafted our Domiciliary Care Policies and Procedures Pack, designed to ensure your service not only meets but exceeds the standards set by the Care Quality Commission (CQC), Care Inspectorate Wales (CIW) and Care Inspectorate Scotland (CI).
Our pack includes a comprehensive suite of policies that are fully compliant with CQC, CIW and CI regulations. We stay abreast of the latest changes in legislation and best practices, ensuring that you’re always ahead of compliance requirements.
We believe in making our policies truly yours. That’s why we offer customisation options including your logo, business name, and details of your registered manager, seamlessly integrated throughout the policies.
The world of healthcare is ever-evolving, and so are our policies. Receive monthly updates, guaranteeing that your policies remain current and in line with the latest legal and regulatory frameworks.
Policy Sharing: Easily share relevant policies with your staff, ensuring everyone is informed and aligned with your operational standards.
Super User Access: Delegate management responsibilities by adding other super users to your account, simplifying administrative tasks.
PDF Downloads: For ease of access and training, download any policy in a convenient PDF format.
Staff Profiles: Create and manage staff profiles, fostering a more organised and efficient administrative process.
Expertise: Our team comprises industry experts who understand the nuances of domiciliary care in England.
Customisation: We go beyond the one-size-fits-all approach, offering personalized solutions that reflect your brand’s identity.
Peace of Mind: With our pack, you can focus on providing top-notch care, knowing your compliance needs are expertly handled.
7 Ways to beat the heat |
Absence management |
Absence leave and holiday |
Access Employee Data GDPR |
Access Employee Data |
Accessible information |
Access Records – Service Users |
Accident reporting |
Adaptations and equipment |
Adoption |
Advance care planning |
Advocacy |
Aids/HIV |
Alcohol and drug use employees |
Invasive devices |
Annual Holidays |
Anti-Bribery |
Anticipatory medicine |
Applications-access-deceased-service-users |
Asthma domiciliary care policy |
Autism policy |
Autonomy & Choice in Dom Care policy |
Bring your own device policy |
Bullying policy |
Business Plan Policy |
Business Premises management and planning policy |
Caldicott Principles policy |
Capability policy |
Care and Support plans policy |
Care and welfare people who use services policy |
Catheter care policy |
CCTV service users’ homes policy |
Challenging behaviour violence and aggression policy |
Child safeguarding policy |
Clostridium difficile policy |
Commissioning and contracting-policy |
Communicating effectively service-users-and-achieving-accessible-information-standard policy |
Communication needs policy |
Complaints policy |
Confidentiality policy |
Confidentiality service users information policy |
Consent to care and treatment policy |
Continuity care or support workers |
Contract preparation procedures policy |
Contracts and agreements and termination service domiciliary care policy |
Controlled drugs management domiciliary care policy |
Control of substances hazardous to health policy |
Counter-fraud and security policy |
Covert medication administering-medicines-without-user-s-knowledge-domiciliary care policy |
covert medication domiciliary care |
CQC Statutory notification policy |
Cyberbullying policy |
Data breach |
Data protection GDPR |
Data Protection |
Death in service |
Death-service-user-domiciliary-care-policy |
Delays and missed visits contingency planning and arrangements policy |
Dementia Care |
Diabetes Dom care policy |
Dignity |
Disability access premises policy |
Disabled employees |
Disciplinary and dismissal appeals policy |
Disciplinary and dismissal process policy |
Disclosure and barring service handling and security dbs disclosure information policy |
Disclosure and barring service making checks and use dbs disclosure information policy |
Display quality ratings domiciliary care policy |
Display screen equipment care services policy |
Domestic homely or non-prescribed medicines domiciliary care policy |
Domiciliary care making unannounced calls or spot checks policy |
Dress code and wearing uniforms policy |
Drug/medicines errors identifying reporting and reviewing medicines related problems policy |
Duty Candour |
Electrical safety |
Emergency Planning |
Computer Security |
Employee Factsheet heatstroke |
Employing people from aboard |
Employment ex-offenders |
End of Life |
Energy Management |
Environmental management |
Epilepsy |
Safe Use of Oxygen Policy |
Equality, diversity, and inclusion |
Escorting and driving car |
Extra care housing and support |
Employing people from aboard |
Employment ex-offenders |
Slips, trips and falls policy |
Floods and Flooding in Dom Care |
Financial procedures |
Fire risks use paraffin-based emollients & creams |
Fire Safety |
First aid |
Fit and proper person |
Food Hygiene |
Flexible working |
Fossil Fuels |
Gastrotomy Care PEG feeding |
Gender rated care issues |
Giving and receiving references |
Grievances policy |
Handwashing and hand hygiene |
Harassment |
Head lice |
Health and safety |
MRSA in Dom Care |
Health and safety risk assessment |
Healthcare and clinical procedure |
Heatwaves |
Home care Stoma support |
Human rights and DOLS |
Safeguarding bullying harassment |
Hydration |
Identity cards |
Ill, injured, dead or unresponsive service users |
Induction training |
Infection control |
Information governance |
Health and Safety of shift workers |
Information governance under General Data |
Intermediate care and reablement |
Internet use staff policy |
Intimate personal care |
Involving service users |
Job descriptions and person specifications |
Jury service |
Keeping staff safe aggressions towards staff |
Key holding |
Leadership and management |
Learning disabilities |
Leg ulcer care and prevention |
Lifestyle, social and cultural |
Live and night care |
Employees with Disabilities |
Matching needs |
Coronavirus Covid 19 Recovery Plan Policy |
Maternity |
Media relations |
Medical reports |
Medication be taken required |
Medication management |
Medication noncompliance |
D&V outbreak |
Infection outbreak |
Mental health |
Mobile phones |
Monitoring and accountability |
Moonlighting |
Moving and handling Bariatric |
Moving and handling |
Team Building |
Nail care |
Needs assessment |
Notice period |
Nurse verification expected deaths |
Nutrition |
Occupational health |
Online safety |
Oral health |
Ordering storing and transporting |
Oxygen use |
Part time |
Paternity |
Personal and sexual relationships |
Personal care and support |
Personal development |
PPE and infection control |
Personal safety |
Pets services users’ homes |
Physical intervention |
Prescriptions |
Pressure sores |
Prevent counterterrorism. |
Privacy and dignity |
Professional boundaries |
Provision non discriminatory |
Public holidays |
Quality assurance |
Racial harassment |
Record keeping |
Records kept |
Covid Recovery Plan |
Recruitment |
Recycling |
Redundancy |
Referring employees DBS |
Requests service GP |
Requirements relating workers |
Respecting and involving people |
Respecting service user’s religion and beliefs |
Responding experiences |
Responding to requests |
Resuscitation |
Retirement |
Risk assessment and management |
Safeguarding |
Safeguarding person missing from home |
Safeguarding restraints |
Safeguarding interventions |
Safeguarding behaviour peers |
Safeguarding significant risk of harm |
Safeguarding – vulnerable service users from financial abuse |
Safeguarding particularly children outside their homes |
Safety, availability and suitability of equipment |
Searching employees |
Security and access service users’ |
Self-care and treatment |
Self-funding and direct payments |
Serious incidents reporting |
Gift and Legacies Policy |
Service users who lack mental capacity implementation |
Sharing information other providers |
Sharps – Dom Care |
Shaving |
Sickness absence |
Christmas party’s employee misconduct what are the dangers |
Social isolation and loneliness |
Social media and confidentiality |
Code of Conduct |
Staff appraisals |
Staff complement and deployment |
Staff health screening |
Staffing levels |
Staff qualities and qualifications |
Staff Retention |
Staff supervisions |
Staff training and development |
Staff vaccinations and immunisations |
Statutory time |
Stress at work |
Supporting and developing staff |
Sustainable development |
Handwashing & Hand Hygiene for Dom Care Staff |
Telecare |
Time train |
Transmissible spongiform encephalopathies |
Voluntary Redundancy policy |
Volunteers |
Warfarin and anticoagulant therapy |
Whistleblowing |
Work equipment |
Working with other agencies |
Workplace mediation |
Wound management |
Young workers |
Eu working |
Brexit contingency planning |
Implications no deal Brexit |
Anticipatory medication |
Keeping staff safe from disrespectful behaviour and abuse |
Live in and night care |
Winter Weather in Dom Care |
Cold Weather Planning in Adult Social Care |
Cold Weather Planning |
Severe Winter Weather |
Stroke Policy |
Basic Life support, resuscitation and DNAR policy |
Community Housing adaptation and mobility aids |
Staff development and retention |
Family leave |
Shared Parental Leave |
Employees religion & belief observance |
Equal opportunities |
Gastrostomy care peg heeding homecare policy |
Hydration homecare Policy |
Lon worker and lone working domiciliary care policy |
Lone working care policy |
Swallowing difficulties policy |
Keeping young workers safe policy |
Risk assessment and management service users England policy |
Parental bereavement leave policy |
Data protection and compliance |
Coronavirus covid-19 management domiciliary care policy |
Good governance leadership and management |
Staff occupational health policy |
Issues guidance on new regulations and its responsibilities |
Regulation 12 Safe Care and Treatment |
Registration of Care Service in Depth |
Regulation 18 Staffing in depth |
Regulation 17 Good Governance in depth |
Regulation 20 Duty of Candour in depth |
Regulation 19 Fit & Proper Persons Employed in depth |
Procedures for new service users in Domiciliary Care Quick Facts |
Regulation 16 Receiving and acting on complaints in depth |
Regulation 15 Premises and equipment in depth |
Regulation 13 Safeguarding users from abuse and improper treatment in depth |
Regulation 11 Need for Consent in depth |
Regulation 10 Dignity and Respect in depth |
Regulation 9 Person Centred Care in depth |
Mental Capacity in depth |
Requirements-service-providers-part-11-domiciliary-support-services-depth |
Modern Slavery and Human Trafficking Policy in Care Services Policy |
Responding to Accidents and Emergencies in Dom Care |
Infection Control Screening Questionnaire |
Self-Audit Safe 5a IPC Delivery of Care |
Self-audit Safe 5a IPC PPE |
Self-Audit Safe 5a Testing |
Self-Audit Safe 5a Staff training and Practices |
Self-Audit Safe 5a IPC |
Respecting and involving people who use the service |
Covid 19 staff recruitment Temporary |
Fixed Term Contracts |
Commitment to and upholding of Human Rights |
Information for Service Users |
Statement of Purpose |
Disabled access to premises |
Death of a service user |
Induction Programme |
Promoting Mental Well Being and Health |
Safely, availability and use of equipment |
Decontamination disinfection and sterilisation |
Agency Workers |
Identity Cards |
Information and Consultation with Staff |
Personalisation Policy |
Medication to be taken as required in Dom Care |
New Expectant Mothers at Work policy |
Covid 19 Recovery Plan |
Pressure Relieving & Reducing Air Beds |
Temporary Homeworking During Covid-19 Emergency |
Hydration in Dom Care |
Personal relationships at Work |
Pain management |
Coronavirus test and trace contingency planning |
Overall Safeguarding |
Legionnaire Disease |
Mobility |
Good Governance organisational structure |
Personal Development |
Mandatory Vaccination of Staff Working in Dom Care |
Access to service Users Homes in Dom Care |
Safeguarding children and young people in Dom Care |
National Data opt |
Supported living younger adults care and support England policy |
Emergency planning responding shortages supplies policy |
Personal protective equipment infection control domiciliary care policy |
Pest control policy |
Safeguarding service users abuse or harm domiciliary care overarching policy |
Safeguarding service users who are vulnerable adopting extremist and radical ideologies policy |
Staff occupational health allergy risks assessment and-management-policy |
Childrens medication policy domiciliary care |
Open Door Policy |
Access social care records people receiving care policy |
Hand hygiene below elbows policy |
International staff recruitment policy |
Partnership working domiciliary care policy |
Responsive services domiciliary care policy |
Working relatives’ friends and carers domiciliary care policy |
Safeguarding Children Services Users Home Policy |
Choose e-Care HUB’s Domiciliary Care Policies and Procedures Pack for a streamlined, compliant, and professional approach to care provision. Contact us today to learn more and take the first step towards enhanced care quality and compliance.
The e-Care HUB policy and compliance team regularly reviews the Homecare (Domiciliary care) policies and procedures to ensure they align with the Health & Social Care Sector legislation. We update our policies monthly or immediately should there be a significant change in regulation, good practice guidance, case law outcomes, or based on feedback from our customers.
The update service is provided at no extra cost for the duration of your membership. For your convenience, we request that you opt for an annual subscription payment. After the initial year, unless you decide to cancel, the subscription will activate and the update service will continue. We will notify you when your subscription renewal is approaching. However, should you choose to cancel before this time, there will be no charge.
Compared to some homecare policy and procedures providers, we do not enforce license agreements, restrictive clauses, or long-term commitments. When you purchase our Homecare (Domiciliary Care) Policies and Procedures, the documents are yours to keep.
There is no refund though. Customers could simply buy all the 340 policies , download them, then ask for a refund. This has been attempted in the past and therefore we decided not to offer refunds. The Homecare Policies and Procedures are 100% CQC, CIW and CI compliant, and they are used by hundreds of Domiciliary Care companies without any issue. Domiciliary Care providers have passed the CQC, CIW and CI registration and inspections using this set of policies.
