Suitable for CQC,CIW and CI registration, and daily business use
Logo, contact details, business name, registered manager
Rest assured; we update the policies every month. You are covered!
At e-Care HUB, we understand the complexities and challenges faced by homecare providers in England, Wales and Scotland. That’s why we’ve meticulously crafted our Domiciliary Care Policies and Procedures Pack, designed to ensure your service not only meets but exceeds the standards set by the Care Quality Commission (CQC), Care Inspectorate Wales (CIW) and Care Inspectorate Scotland (CI).
Our pack includes a comprehensive suite of policies that are fully compliant with CQC, CIW and CI regulations. We stay abreast of the latest changes in legislation and best practices, ensuring that you’re always ahead of compliance requirements.
We believe in making our policies truly yours. That’s why we offer customisation options including your logo, business name, and details of your registered manager, seamlessly integrated throughout the policies.
The world of healthcare is ever-evolving, and so are our policies. Receive monthly updates, guaranteeing that your policies remain current and in line with the latest legal and regulatory frameworks.
Policy Sharing: Easily share relevant policies with your staff, ensuring everyone is informed and aligned with your operational standards.
Super User Access: Delegate management responsibilities by adding other super users to your account, simplifying administrative tasks.
PDF Downloads: For ease of access and training, download any policy in a convenient PDF format.
Staff Profiles: Create and manage staff profiles, fostering a more organised and efficient administrative process.
Expertise: Our team comprises industry experts who understand the nuances of domiciliary care in England.
Customisation: We go beyond the one-size-fits-all approach, offering personalized solutions that reflect your brand’s identity.
Peace of Mind: With our pack, you can focus on providing top-notch care, knowing your compliance needs are expertly handled.
Choose e-Care HUB’s Domiciliary Care Policies and Procedures Pack for a streamlined, compliant, and professional approach to care provision. Contact us today to learn more and take the first step towards enhanced care quality and compliance.
The e-Care HUB policy and compliance team regularly reviews the Homecare (Domiciliary care) policies and procedures to ensure they align with the Health & Social Care Sector legislation. We update our policies monthly or immediately should there be a significant change in regulation, good practice guidance, case law outcomes, or based on feedback from our customers.
The update service is provided at no extra cost for the duration of your membership. For your convenience, we request that you opt for an annual subscription payment. After the initial year, unless you decide to cancel, the subscription will activate and the update service will continue. We will notify you when your subscription renewal is approaching. However, should you choose to cancel before this time, there will be no charge.
Compared to some homecare policy and procedures providers, we do not enforce license agreements, restrictive clauses, or long-term commitments. When you purchase our Homecare (Domiciliary Care) Policies and Procedures, the documents are yours to keep.
There is no refund though. Customers could simply buy all the policies , download them, then ask for a refund. This has been attempted in the past and therefore we decided not to offer refunds. The Homecare Policies and Procedures are CQC, CIW and CI compliant, and they are used by hundreds of Domiciliary Care companies without any issue. Domiciliary Care providers have passed the CQC, CIW and CI registration and inspections using this set of policies.
| DC01 – Fit and Proper Persons: Directors Policy |
| DC02 – Fit and Proper Persons: Employed Staff Policy |
| DC03 – Requirements for Registered Managers Policy |
| DC04 – Good Governance |
| DC05 – Statement of Purpose Policy |
| DC06 – Compliance with the Care Act 2014 Policy |
| DC07 – Person-Centred Care Policy |
| DC08 – Dignity and Respect Policy |
| DC09 – Consent to Care Policy |
| DC10 – Visiting and Accompanying in Care Homes and Hospitals Policy |
| DC11 – Safe Care and Treatment Policy |
| DC12 – Meeting Nutritional and Hydration Needs Policy |
| DC13 – Safeguarding Adults from Abuse and Improper Treatment Policy |
| DC14 – Receiving and Acting on Complaints Policy |
| DC15 – Regulated Activities Compliance Policy |
| DC16 – Health and Safety at Work Policy |
| DC17 – Infection Prevention and Control Policy |
| DC18 – Risk Management and Assessment Policy |
| DC19 – Emergency and Business Continuity Plan |
| DC20 – Fire Safety and Evacuation Procedures |
| DC21 – Medication Management and Administration Policy |
| DC22 – Handling and Disposal of Hazardous Substances Policy |
| DC23 – Lone Working and Staff Safety Policy |
| DC24 – Management of Accidents, Incidents, and Near Misses Policy |
| DC25 – Notification of Other Incidents Policy |
| DC26 – Recruitment, Selection, and Retention Policy |
| DC27 – Staff Supervision, Training, and Development Policy |
| DC28 – Staff Conduct and Code of Ethics Policy |
| DC29 – Whistleblowing (Speaking Up) Policy |
| DC30 – Equality, Diversity, and Inclusion Policy |
| DC31 – Disciplinary and Grievance Policy |
| DC32 – Handling and Prevention of Bullying and Harassment Policy |
| DC33 – Staff Leave and Absence Policy |
| DC34 – Confidentiality and Data Protection (GDPR)-Service User Policy |
| DC35 – Duty of Candour Policy |
| DC36 – Initial Assessment and Care Planning Policy |
| DC37 – Moving and Handling Policy |
| DC38 – End of Life and Palliative Care Policy |
| DC39 – Mental Capacity and Deprivation of Liberty Safeguards Policy |
| DC40 – Assisting with Personal Care Policy |
| DC41 – Managing Service User Finances Policy |
| DC42 – Communication and Engagement with Service Users and Families Policy |
| DC43 – Transportation and Accompanying Service Users Policy |
| DC44 – Supporting Individuals with Dementia Policy |
| DC45 – Assisting Service Users with Medication Policy |
| DC46 – Protection from Radicalisation and Extremism (Prevent Duty) Policy |
| DC47 – Record Keeping and Documentation Policy |
| DC48 – Handling Service User Belongings and Valuables Policy |
| DC49 – Prevention of Falls and Injury Policy |
| DC50 – Supporting Service Users with Learning Disabilities Policy |
| DC51 – Quality Assurance Policy |
| DC52 – Safeguarding Children from Abuse and Improper Treatment Policy |
| DC53 – Confidentiality and Data Protection (GDPR)-Staff Policy |
| DC54-Managing Heat Waves Policy |
| DC55-Accessible Information Standard Policy |
| DC56-HIV Awareness and Support Policy |
| DC57-Bribery and Fraud Prevention Policy |
| DC58-PRN Medication Management Policy |
| DC59-Asthma Management Policy |
| DC60-Supporting People Living with Autism Policy |
| DC61-Safe and Secure Business Premises Policy |
| DC62-Caldicott Principles and Patient Information Policy |
| DC63-Developing and Managing Care Plans Policy |
| DC64-Catheter Care Policy |
| DC65-Use of CCTV and Surveillance in Service Users’ Homes Policy |
| DC66-Positive Behaviour Support and Managing Aggression Policy |
| DC67-Clostridium Difficile (C. diff) Infection Prevention and Control Policy |
| DC68-Service User Agreements and Termination Policy |
| DC69-Control of Substances Hazardous to Health (COSHH) Policy |
| DC70-CQC Notifications Policy |
| DC71-Death of a Service User Policy |
| DC72-Managing Delayed and Missed Visits Policy |
| DC73-Managing Service Users Living with Diabetes |
| DC74-Dignity in Care Policy |
| DC75-Accessible Premises and Disability Inclusion Policy |
| DC76-DBS Checks Policy |
| DC77-CQC Inspection Ratings Display Policy |
| DC78-Safe Use of Display Screen Equipment (DSE) Policy |
| DC79-Spot Checks Policy |
| DC80-Staff Dress Code and Uniform Policy |
| DC81-International Recruitment and Employment Policy |
| DC82-Recruitment and Employment of Ex-Offenders Policy |
| DC83-Reducing Carbon Footprint in Domiciliary Care Office Policy |
| DC84-Epilepsy Awareness and Seizure Management Policy |
| DC85-Oxygen Storage, Use, and Safety Policy |
| DC86-Flood and Floods Management and Safety Policy |
| DC87-Safe Use of Emollients and Fire Risk Management Policy |
| DC88-First Aid at Work |
| DC89-Food Hygiene |
| DC90-Flexible Working and Work-Life Balance Policy |
| DC91-PEG Care and Management |
| DC92-Gender-Inclusive Care Policy |
| DC93-Staff References Policy |
| DC94-Using Social Media Platforms Policy |
| DC95-Stoma Care and Management Policy |
| DC96-Staff Identification and ID Card Policy |
| DC97-Staff Induction Training Policy |
| DC98-Intermediate Care and Reablement Support Policy |
| DC99-Best Practice in Intimate Personal Care Policy |
| DC100-Staff Safety and Abuse Prevention Policy |
| DC101-Safe Key Holding and Access Management Policy |
| DC102-Leg Ulcer Management and Prevention Policy |
| DC103-Live-in and Overnight Care Policy |
| DC104-Supporting Employees with Disabilities Policy |
| DC105-COVID-19 Management Policy |
| DC106-Maternity Leave Policy |
| DC107-Occupational Health Screening and Medical Reports Policy |
| DC108-Infection Outbreaks Policy |
| DC109-Mental Health and Wellbeing at Work Policy |
| DC110-Mobile Devices (Phones and Tablets) Policy |
| DC111-Secondary Employment and Conflict of Interest Policy |
| DC112-Safe Moving and Handling of Bariatric Service Users Policy |
| DC113-Employee Notice Periods and Resignation Policy |
| DC114-Verification of Expected Deaths by Registered Nurses Policy |
| DC115-Occupational Health and Employee Wellbeing Policy |
| DC116-Online Safety Policy |
| DC117-Oral Care Policy |
| DC118-Paternity Leave Policy |
| DC119-Supporting Personal and Sexual Relationships Policy |
| DC120-Professional Development Policy |
| DC121-Supporting Service Users with Pets: Risk Assessment and Safety Policy |
| DC122-Safe Collection and Handling of Prescriptions Policy |
| DC123-Pressure Ulcer Prevention and Management Policy |
| DC124-Maintaining Professional Boundaries Policy |
| DC125-Recycling Policy |
| DC126-Managing Redundancy and Employee Support Policy |
| DC127-Employee DBS Reporting Policy |
| DC128-Requesting Medical Support: GP, Paramedic, and Specialist Services Policy |
| DC129-Resuscitation or DNAR Policy |
| DC130-Employee Retirement Planning and Support Policy |
| DC131-Missing Service User Response and Safeguarding Policy |
| DC132-Restrictive Practices and Physical Interventions Policy |
| DC133-Transgender Equality and Workplace Support Policy |
| DC134-Self-Care, Wellbeing, and Personal Treatment Policy |
| DC135-Mental Capacity Act Implementation Policy |
| DC136-Sharing Information with 3rd Party Organisations Policy |
| DC137-Managing Sharps Policy |
| DC138-Team Building Events Policy |
| DC139-Preventing Social Isolation and Loneliness Policy |
| DC140-Staff Appraisal Policy |
| DC141-Staff Vaccination Policy |
| DC142-Employee Statutory Leave and Time Off Policy |
| DC143-Technology-Enabled Care and Telecare Policy |
| DC144-Volunteer and Intern Recruitment, Training, and Support Policy |
| DC145-Safe Management of Warfarin and Anticoagulant Therapy Policy |
| DC146-Working with External Providers and Agencies in Home Care Policy |
| DC147-Wound Care and Management Policy |
| DC148-Cold Weather and Winter Safety Policy |
| DC149-Stroke Awareness, Prevention, and Care Policy |
| DC150-Home Adaptations and Mobility Equipment Policy |
| DC151-Gas Safety and Compliance Policy |
| DC152-Preventing Suicide by Hanging and Strangulation Policy |
| DC153-CQC Regulations Policy |
| DC154-New Service User Onboarding Policy |
| DC155-Modern Slavery Policy |
| DC156-Using Temporary Staffing Agencies Policy |
| DC157-Fixed-Term Employment Contracts Policy |
| DC158-Gathering Feedback Policy |
| DC159-Cleaning, Disinfection, and Sterilisation Procedures Policy |
| DC160-Supporting New and Expectant Mothers in the Workplace Policy |
| DC161-Workplace Relationships and Professional Conduct Policy |
| DC162-Pain Assessment and Management Policy |
| DC163-Legionella Prevention and Water Safety Policy |
| DC164-National Data Opt-Out Policy |
| DC165-Emergency Supply Shortages and Contingency Planning Policy |
| DC166-Pest Control Policy |
| DC167-Children’s Medication Policy |
| DC168-Open Door Policy |
