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Registration Number: {{org_field_registration_no}}


Fit and Proper Persons: Directors Policy

1. Introduction

This Fit and Proper Persons: Directors Policy explains how {{org_field_name}} ensures that all individuals who hold director-level responsibilities, or who perform equivalent functions, meet the requirements of Regulation 5 (Fit and proper persons: directors) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, as amended. This regulation applies because {{org_field_name}} is a service provider that is a body other than a partnership. The policy sets out how we prevent the appointment and continued employment of any director who does not meet the fitness and propriety requirements, including those set out in Schedule 4 (Good character and unfit person tests), and how we evidence this to the Care Quality Commission (CQC).

2. Policy Statement

{{org_field_name}} is committed to ensuring that all individuals appointed to director-level roles, including those performing the functions of, or equivalent to, a director, are and remain fit and proper to carry out their duties. In line with Regulation 5, we will not appoint or continue to employ any such individual unless:

{{org_field_name}} will ensure that robust recruitment, assessment and ongoing review processes are in place so that all directors continue to meet these requirements throughout their appointment. Where concerns arise, we will act promptly, proportionately and in accordance with this policy, CQC guidance and relevant employment law.

3. Purpose

Under Regulation 5 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, as amended, a director or equivalent individual must:

Regulation 5 also requires {{org_field_name}} to:

4. Regulatory Requirements

Under Regulation 5, a director or equivalent individual must:

5. Recruitment and Appointment Procedures

To ensure that all appointments meet the Fit and Proper Persons criteria, our recruitment process for director-level roles includes the following steps:

5.1 Pre-Recruitment Assessment

Role definitions and person specifications for director posts explicitly reflect the requirements of Regulation 5 and Schedule 4, including expectations around good character, financial integrity, leadership behaviour and track record in relation to quality, safety and governance.

5.2 Robust Recruitment Process

5.3 Background Checks

To evidence compliance with Regulation 5 and Schedule 3 and 4 requirements, {{org_field_name}} will undertake the following checks for all prospective directors and, where appropriate, for existing directors:

Where adverse information is identified, {{org_field_name}} will document the details, the assessment undertaken, and clear reasons for any decision to appoint or continue to employ the individual, in line with CQC guidance.

6. Ongoing Monitoring and Reassessment

{{org_field_name}} recognises that ensuring fitness and propriety is an ongoing obligation. Therefore, we implement the following measures:

6.1 Annual Declarations

Where an annual declaration reveals new information that may affect a director’s fitness (for example, new criminal proceedings, professional sanctions, serious complaints or financial issues), {{org_field_name}} will initiate a formal FPPR review in line with Section 7 of this policy and Regulation 5(6).

6.2 Performance Monitoring

Appraisals will explicitly consider how each director promotes a well-led, open, inclusive and learning culture consistent with the CQC single assessment framework for “Well-led”, including the Nolan principles of public life.

6.3 Whistleblowing and Incident Reporting

All FPPR concerns raised through whistleblowing, complaints or incident reporting will be triaged and, where appropriate, investigated under this policy using an evidence-based and fair process. Outcomes and any actions taken will be documented and can be shared with CQC on request.

6.4 Health and Wellbeing

Decisions about fitness related to health will focus on the director’s ability, with reasonable adjustments, to perform the intrinsic duties of the role, in line with Regulation 5(3)(c) and the Equality Act 2010.

7. Managing Non-Compliance

If concerns arise that a director may no longer meet the Fit and Proper Persons requirements, {{org_field_name}} will:

  1. Initiate an Investigation: Promptly commission a fair, thorough and proportionate investigation into the concerns, gathering relevant evidence (for example, complaint outcomes, regulatory findings, employment records).
  2. Risk Management: Consider interim measures to protect people using the service and the organisation (for example, temporary restrictions on duties, supervision, or suspension), based on a documented risk assessment.
  3. Decision-Making: Convene an appropriately constituted decision-making panel (for example, a sub-committee of the Board) to review the evidence, consider any representations from the individual, and determine whether the Regulation 5 requirements are still met.
  4. Support and Remediation: Where appropriate, agree remedial actions (such as further training, mentoring or adjusted duties) and set clear timescales for review, recording reasons where the director is retained despite relevant adverse information.
  5. Removal from Role: Where the individual is found not to meet the Regulation 5 requirements and remediation is not possible or appropriate, {{org_field_name}} will remove them from the director role and ensure that the office or position is held by an individual who is fit and proper, in line with Regulation 5(6)(a).
  6. Notification of Regulators: Where the director is registered with a professional regulator (for example, NMC, GMC, HCPC, Social Work England), {{org_field_name}} will notify the regulator where required by Regulation 5(6)(b) or relevant professional standards.
  7. Notification of CQC and Other Bodies: Where required, we will notify CQC and any other relevant bodies (such as commissioners, funders or Companies House/Charity Commission) of the outcome of FPPR investigations and actions taken.

All FPPR investigations, decisions and actions will be fully documented and retained in line with Section 8 of this policy.

8. Record-Keeping and Documentation

{{org_field_name}} will maintain comprehensive and up-to-date FPPR records for all individuals who hold, or are appointed to, director-level roles or equivalent positions. These records will include, as a minimum:

These records will be stored securely, retained for appropriate periods, and be readily available for inspection by CQC or other regulators on request, in accordance with Regulation 5(5).

9. Training and Awareness

{{org_field_name}} will ensure that:

Training content will be reviewed regularly and updated to reflect any changes in legislation, CQC guidance or best practice.

10. Accountability and Governance

Our Registered Manager and Board of Directors hold overall responsibility for ensuring compliance with this policy. This includes:

11. Equality and Diversity

Our recruitment and monitoring practices promote equality, diversity, and inclusion. No individual is disadvantaged based on age, disability, gender, race, religion, sexual orientation, or any other protected characteristic.

12. Audit and Review

This policy is reviewed annually or sooner if there are changes to CQC regulations or organisational practices. Regular audits assess the effectiveness of our processes, and findings inform continuous improvement.

Each review of this policy will include a check against the latest version of:

13. Conclusion

{{org_field_name}} is committed to ensuring that all directors meet the highest standards of conduct, competence, and accountability. This policy reflects our dedication to safeguarding service users, promoting good governance, and maintaining compliance with CQC Regulation 5.

14. Schedule 4 Good Character and Unfit Person Tests

Regulation 5 requires {{org_field_name}} to have regard to the “unfit person” test in Part 1 of Schedule 4 and to consider the “good character” matters in Part 2 of Schedule 4 when assessing directors. In summary:

14.1 Unfit person test (Part 1)
A person will normally be considered unfit to hold a director role if, for example, they:

14.2 Good character (Part 2)
When assessing whether a person is of good character, {{org_field_name}} will have particular regard to:

These criteria will be considered alongside other information about a person’s honesty, integrity, reliability, respectfulness and track record in leadership and governance. Where concerns exist but the organisation judges the individual to be suitable, the rationale for this decision will be clearly recorded.

15. Approval and Review

This policy will be reviewed annually. Any updates will be communicated to all relevant staff and stakeholders.


Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on:
{{last_update_date}}
Next Review Date:
{{next_review_date}}
Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.

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