CHW229-Staff Facilities and Amenities Policy

Registration Number: {{org_field_registration_no}}

Staff Facilities and Amenities Policy

1. Purpose

The purpose of this policy is to establish clear guidelines on the provision and management of staff facilities and amenities at {{org_field_name}}, ensuring compliance with Care Inspectorate Wales (CIW) regulations, The Health and Safety at Work Act 1974, and The Workplace (Health, Safety and Welfare) Regulations 1992. This policy ensures that all employees have access to safe, well-maintained, and suitable facilities that support their well-being, professional development, and overall job satisfaction.

It is recognised that staff play a critical role in the quality of care delivered at {{org_field_name}}, and providing appropriate facilities enhances morale, promotes a positive working environment, and supports efficiency in service delivery.

2. Scope

This policy applies to all employees, agency staff, volunteers, and contractors working within {{org_field_name}}. It covers:

Welfare facilities including rest areas, changing rooms, and catering provisions.
Health and hygiene provisions including washrooms, drinking water, and personal storage.
Professional development spaces including training rooms and access to learning resources.
Parking, transportation, and accessibility considerations for staff convenience.
Maintenance, cleaning, and compliance responsibilities.

3. Provision of Staff Facilities

3.1 Staff Rest Areas

To ensure staff have a comfortable space to take breaks, {{org_field_name}} provides:

A designated staff room separate from resident areas, equipped with seating, tables, and access to kitchen facilities.
Adequate ventilation, lighting, and temperature control to provide a comfortable environment.
Access to a quiet area where staff can relax during breaks.
A policy ensuring that staff take appropriate breaks to maintain well-being and productivity, in compliance with working time regulations.

3.2 Catering and Refreshment Facilities

All staff are entitled to access kitchen and refreshment facilities, which include:

A fully equipped kitchen area with a fridge, microwave, kettle, and storage for personal food items.
Drinking water stations easily accessible throughout the premises.
Free tea and coffee facilities to support staff well-being.
A clear food storage and hygiene policy, ensuring that personal food items are labelled and stored appropriately.

3.3 Toilets, Washrooms, and Changing Facilities

To ensure hygiene, dignity, and privacy, {{org_field_name}} provides:

Separate toilet facilities for staff, clearly distinguished from resident and visitor toilets.
Shower and changing facilities for staff who wish to freshen up before or after their shift.
Adequate handwashing stations with soap, hand dryers, and sanitary waste disposal.
Regular cleaning schedules and monitoring to ensure hygiene and availability of supplies.

3.4 Personal Storage and Lockers

Each staff member is provided with:

A secure locker or storage area to keep personal belongings, ensuring valuables are safeguarded during shifts.
A designated area for staff uniforms, ensuring hygiene and convenience.
Guidelines for responsible use and reporting of lost or stolen property.

3.5 Parking and Transportation

To facilitate convenient access to work, {{org_field_name}} provides:

On-site or designated staff parking, with priority for shift workers requiring vehicle access.
Secure bicycle storage for staff who commute by bike.
Information on public transport links and support with travel arrangements if needed.
Consideration of car-sharing initiatives to support environmentally friendly travel.

3.6 Health, Well-being, and Mental Support Services

{{org_field_name}} prioritises staff well-being by providing:

An Employee Assistance Programme (EAP) offering confidential support for mental health, stress, and workplace challenges.
On-site well-being initiatives, including mindfulness and stress-relief sessions.
Access to occupational health services, where required.
Regular staff check-ins and feedback opportunities to assess well-being needs.

3.7 Training and Development Facilities

To ensure ongoing professional growth, {{org_field_name}} offers:

A dedicated training room or quiet learning space for study and professional development.
Access to online training platforms and physical resources such as books and manuals.
Regular in-house and external training sessions, supporting career progression.
IT facilities for staff use, including secure access to policies, e-learning materials, and online CPD programmes.

4. Maintenance, Cleanliness, and Compliance

To maintain high standards in staff facilities:

Cleaning schedules are implemented to ensure all areas, including restrooms and kitchens, are well-maintained.
Regular inspections are conducted to assess facility conditions and address repairs.
Staff are encouraged to report any issues or damages promptly to management.
Facilities are reviewed annually to ensure compliance with workplace health and safety regulations.

5. Responsibilities and Expectations

5.1 Staff Responsibilities

All staff must:

Respect shared spaces and maintain cleanliness.
Follow food hygiene and waste disposal rules in kitchen areas.
Use personal storage areas responsibly and secure their valuables.
Report maintenance or security concerns regarding staff facilities.

5.2 Management Responsibilities

The management team is responsible for:

Ensuring all staff have fair access to facilities.
Maintaining health and safety compliance across all amenities.
Responding to staff feedback and suggestions regarding facility improvements.
Addressing repairs and maintenance issues promptly to avoid disruptions.

6. Related Policies

This policy should be read in conjunction with:

Health and Safety at Work Policy (CHW16) – ensuring workplace safety and hygiene standards.
Staff Supervision, Training, and Development Policy (CHW27) – outlining training and professional development provisions.
Infection Prevention and Control Policy (CHW17) – ensuring hygiene and cleanliness in shared staff spaces.
Whistleblowing (Speaking Up) Policy (CHW29) – allowing staff to report concerns about facility conditions.

7. Policy Review

This policy will be reviewed annually or sooner if significant facility changes, regulatory updates, or staff feedback indicate a need for revision.

Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.