{{org_field_logo}}

{{org_field_name}}

Registration Number: {{org_field_registration_no}}

---

Moving and Handling Policy

1. Purpose

The purpose of this policy is to ensure that all moving and handling activities at {{org_field_name}} are carried out safely, efficiently, and in compliance with legal and regulatory requirements. The well-being and dignity of service users and the safety of staff are paramount, and this policy outlines best practices to reduce the risk of injury.

This policy aligns with:

• The Regulation and Inspection of Social Care (Wales) Act 2016, which requires service providers to ensure safe practices.
• The Health and Safety at Work Act 1974, which mandates that employers protect staff and service users from workplace risks.
• The Manual Handling Operations Regulations 1992, which require risk assessments and control measures for manual handling tasks.
• The Social Services and Well-being (Wales) Act 2014, which prioritises dignity and person-centred care.
• Care Inspectorate Wales (CIW) guidance, which emphasises safe moving and handling procedures.

2. Scope

This policy applies to:

• All employees, including care staff, nurses, agency workers, and volunteers.
• Service users, ensuring that moving and handling activities respect their rights, dignity, and individual care plans.
• Visitors, contractors, and external professionals, where applicable.

The policy covers:

• Manual handling of service users, including assistance with mobility and transfers.
• Use of mechanical aids, such as hoists, slings, and wheelchairs.
• Handling of equipment and furniture, including beds, chairs, and medical devices.
• Risk assessments, training, and compliance monitoring.

3. Principles of Safe Moving and Handling

3.1. Promoting a Safe and Dignified Approach

At {{org_field_name}}, we are committed to a safe and dignified approach to moving and handling, ensuring that:

• Service users are treated with respect and dignity during all transfers.
• Risks to staff and service users are minimised through training, risk assessment, and correct use of equipment.
• Service users’ preferences and mobility needs are taken into account.
• Staff are trained to communicate clearly with service users before, during, and after moving and handling procedures.

3.2. Risk Assessments and Individual Care Plans

To prevent injury and ensure personalised care, we conduct comprehensive risk assessments for all service users who require moving and handling support. This includes:

• Initial assessments upon admission, reviewing mobility, strength, balance, and personal preferences.
• Regular reassessments, particularly after illness, injury, or changes in mobility.
• Personalised moving and handling plans, detailing the safest and most effective methods of assistance.
• Consultation with physiotherapists or occupational therapists, if needed.

Risk assessments are documented in service users’ care plans and are accessible to all staff involved in their care.

3.3. Staff Training and Competency

All staff involved in moving and handling must undergo mandatory training to ensure compliance with best practices and legal requirements. Our training programme includes:

• Induction training for all new staff on moving and handling principles.
• Practical sessions on using hoists, slings, and other mobility aids safely.
• Annual refresher courses, ensuring skills remain up to date.
• Specialist training for handling service users with complex mobility needs, such as those with advanced dementia or spinal injuries.
• Ongoing competency assessments, conducted by senior staff to identify areas for improvement.

All training records are maintained and regularly reviewed to ensure compliance.

3.4. Correct Use of Equipment

We provide appropriate, well-maintained equipment to support safe moving and handling. This includes:

• Ceiling track and mobile hoists for non-weight-bearing service users.
• Stand aids and transfer belts for those who require assistance but can bear some weight.
• Adjustable beds and chairs, reducing unnecessary bending or lifting by staff.
• Slide sheets and transfer boards, facilitating smooth repositioning and transfers.

Equipment maintenance and inspections are carried out regularly, in line with manufacturer guidelines and health and safety regulations.

3.5. Encouraging Service User Independence

Wherever possible, we promote independence and mobility for service users by:

• Encouraging self-mobilisation, with support as needed.
• Providing mobility aids, such as walking frames and grab rails, tailored to individual needs.
• Working closely with physiotherapists and occupational therapists to develop exercise programmes that maintain or improve mobility.
• Involving service users in decision-making, ensuring they feel comfortable and in control.

3.6. Incident Reporting and Continuous Improvement

All accidents, near-misses, and concerns relating to moving and handling must be reported immediately using our Incident Reporting System. This allows us to:

• Identify patterns of risk and take preventative measures.
• Investigate and learn from incidents to improve safety.
• Provide additional training or equipment adjustments where required.
• Ensure compliance with CIW reporting requirements.

Regular audits and monitoring ensure that policies are being followed, and staff feedback is encouraged to identify areas for improvement.

4. Managing Moving and Handling Efficiently

4.1. Leadership and Accountability

• The Registered Manager oversees compliance with all moving and handling policies.
• Senior care staff and team leaders ensure that risk assessments are followed and that staff competency is maintained.
• A designated Moving and Handling Lead is responsible for monitoring training, incident reports, and equipment maintenance.

4.2. Staff Communication and Supervision

• Regular team meetings and handovers include discussions on service user mobility and any changes to risk assessments.
• One-to-one supervision allows staff to raise concerns or request additional training.
• Peer support and mentoring help new staff develop confidence in their moving and handling skills.

4.3. Equipment Maintenance and Procurement

• All moving and handling equipment is checked daily for safety and usability.
• Regular servicing and repairs are carried out by qualified engineers.
• New equipment purchases are based on staff and service user feedback to ensure suitability.

4.4. Monitoring and Continuous Improvement

• Quarterly audits assess compliance with training, risk assessments, and equipment use.
• Incident trends are reviewed to identify areas for improvement.
• Staff and service user feedback is used to refine procedures and enhance safety.
• CIW inspections and external audits provide additional oversight.

5. Related Policies

This policy is supported by:

• CHW11 – Safe Care and Treatment Policy
• CHW16 – Health and Safety at Work Policy
• CHW18 – Risk Management and Assessment Policy
• CHW24 – Management of Accidents, Incidents, and Near Misses Policy
• CHW27 – Staff Supervision, Training, and Development Policy

6. Policy Review

This policy is reviewed annually, or sooner if there are changes in legislation, CIW guidance, or risk assessments. Updates are communicated to all staff, and additional training is provided as necessary.

---

Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.