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{{org_field_name}}

Registration Number: {{org_field_registration_no}}

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Statement of Purpose Policy

1. Purpose

The purpose of this policy is to ensure that {{org_field_name}} has a clear, comprehensive, and legally compliant Statement of Purpose (SoP) that accurately defines our service provision. The Statement of Purpose is a key document required by the Care Quality Commission (CQC) under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and serves as a foundational reference for {{org_field_name}}, staff, and stakeholders.

{{org_field_name}} is committed to maintaining an up-to-date, transparent, and accessible Statement of Purpose, which reflects the services we offer, our values, and how we ensure high-quality care delivery.

2. Scope

This policy applies to:

• The Registered Manager and senior leadership responsible for drafting and maintaining the Statement of Purpose.
• Care Quality Commission (CQC), ensuring regulatory compliance.
• All employees, who must understand and adhere to the organisation’s Statement of Purpose.
• Service users, their families, and external stakeholders, providing them with clear information on our services and operational principles.

It covers:

• Legal and regulatory requirements for the Statement of Purpose.
• The structure and content of the document.
• The process for review, updates, and submission to the CQC.
• Staff responsibilities and training related to the Statement of Purpose.

3. Legal and Regulatory Framework

This policy is compliant with:

• Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 – Regulation 12 (Statement of Purpose requirements).
• Care Quality Commission (Registration) Regulations 2009 – Regulation 12.
• CQC Fundamental Standards – Ensuring that our service users receive safe and effective care.
• Equality Act 2010 – Ensuring inclusivity in service provision and documentation.
• General Data Protection Regulation (GDPR) 2018 – Governing the secure handling of information within the Statement of Purpose.

4. Structure and Content of the Statement of Purpose

Our Statement of Purpose is structured as follows:

• 1. Introduction and Overview:
  • The name of the domiciliary care service.
  • The registered office address and contact details.
  • The legal entity operating the service.
• 2. Aims and Objectives:
  • Our mission, vision, and commitment to high-quality domiciliary care.
  • How we promote independence, dignity, and person-centred care.
  • Our approach to safeguarding and inclusion.
• 3. Services Provided:
  • Personal care services (e.g., assistance with daily living, personal hygiene, mobility support).
  • Medication management.
  • Dementia care and specialist support.
  • Palliative and end-of-life care.
  • Respite and emergency care.
  • Any additional services offered.
• 4. Service User Groups:
  • The types of individuals we support (e.g., older adults, individuals with disabilities, those with long-term conditions).
  • Our inclusion criteria and referral process.
• 5. Governance and Management:
  • The leadership structure, including the Registered Manager and Responsible Individual.
  • Key policies and procedures in place to ensure quality and compliance.
  • Methods of service user feedback and continuous improvement.
• 6. Staffing and Training:
  • Our recruitment and vetting procedures.
  • Training and professional development for staff.
  • How we ensure competency and compliance with regulatory standards.
• 7. Complaints and Safeguarding Procedures:
  • How service users and their families can raise concerns.
  • Our safeguarding approach and response to abuse allegations.
  • CQC escalation procedures where necessary.
• 8. Review and Updates Process:
  • Frequency of Statement of Purpose reviews.
  • How updates are communicated to the CQC, staff, and stakeholders.

5. Reviewing, Updating, and Submitting the Statement of Purpose

{{org_field_name}} ensures the Statement of Purpose is reviewed at least annually and updated when:

• There is a significant change in the services we provide.
• A change in Registered Manager or key leadership personnel occurs.
• Amendments in regulatory or legal requirements necessitate updates.
• There is a material change in service user groups or care delivery methods.

The review process includes:

• Internal Audit: Conducted by senior management to ensure accuracy and compliance.
• Stakeholder Consultation: Feedback from service users, staff, and external partners.
• CQC Notification: Any major changes must be formally submitted to the CQC via the Provider Portal.

6. Staff Responsibilities and Training

To maintain compliance and operational efficiency:

• Registered Managers are responsible for maintaining and submitting the Statement of Purpose.
• All staff must be trained on its contents and understand how it informs their daily care practices.
• New employees are introduced to the Statement of Purpose during their induction training.

Regular refresher training is provided to ensure that all staff remain aware of the organisational values, service expectations, and regulatory obligations outlined in the Statement of Purpose.

7. Compliance and Monitoring

To uphold compliance, {{org_field_name}}:

• Conducts annual policy reviews to ensure adherence to regulatory frameworks.
• Maintains detailed documentation and evidence to demonstrate ongoing compliance.
• Ensures that all changes to the Statement of Purpose are recorded and auditable.
• Engages in CQC inspections and regulatory audits to validate compliance.

8. Policy Review and Updates

This policy is reviewed annually or sooner if regulatory updates necessitate changes. Any revisions are approved by senior management and communicated to staff, service users, and regulatory bodies as required.

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Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.