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{{org_field_name}}

Registration Number: {{org_field_registration_no}}

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Regulated Activities Compliance Policy

1. Purpose

The purpose of this policy is to ensure that {{org_field_name}} operates in full compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. This policy establishes clear guidelines on how we manage regulated activities efficiently, ensuring that our care services meet Care Quality Commission (CQC) requirements and maintain high standards of safety, quality, and effectiveness.

2. Scope

This policy applies to:

• All staff, including care workers, registered managers, and senior leadership.
• Service users and their families, ensuring they receive legally compliant care.
• Regulatory bodies, including CQC, ensuring our operations meet statutory requirements.
• Healthcare professionals and external agencies, involved in delivering care.

It covers:

• Legal and regulatory compliance for regulated activities.
• Registration and CQC requirements.
• Care delivery and service user safety.
• Risk management and governance.
• Staff training, monitoring, and auditing processes.

3. Legal and Regulatory Framework

This policy aligns with:

• Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 – Governing regulated activities.
• Care Quality Commission (CQC) Fundamental Standards – Ensuring safe, effective, and person-centred care.
• Mental Capacity Act 2005 – Protecting the rights of individuals who lack capacity.
• Equality Act 2010 – Preventing discrimination in care provision.
• Data Protection Act 2018 (UK GDPR) – Ensuring secure and lawful handling of personal information.
• Safeguarding Vulnerable Groups Act 2006 – Protecting at-risk individuals.

4. Registration and CQC Compliance

{{org_field_name}} ensures compliance through:

• CQC Registration:
  • The organisation is registered with CQC for all applicable regulated activities.
  • Regular updates are submitted for any changes in service provision or management.
• CQC Inspections and Compliance:
  • We adhere to the CQC’s Key Lines of Enquiry (KLOEs), ensuring we meet regulatory expectations.
  • Action plans are developed following inspections to address any recommendations or areas of improvement.

5. Care Delivery and Service User Safety

To ensure safe and effective care:

• Comprehensive care planning is conducted for every service user, considering their needs and preferences.
• Person-centred care is promoted, ensuring dignity, independence, and choice.
• Medication management procedures comply with Medicines Act 1968 and NICE guidelines.
• Safeguarding policies are in place to protect service users from abuse and neglect.
• Regular service reviews ensure that all aspects of care are being delivered safely and effectively.

6. Risk Management and Governance

We ensure safe regulated activities through:

• Risk assessments conducted for all service users and operational activities.
• Incident reporting and investigation procedures that promote transparency and continuous learning.
• Health and safety measures ensuring a safe working environment for staff and service users.
• Data protection and confidentiality protocols aligning with GDPR.

7. Staff Training and Competency

All staff undergo:

• Mandatory induction training, including safeguarding, infection control, and regulated activities compliance.
• Ongoing CPD (Continuous Professional Development) to maintain knowledge of legislation changes.
• Regular competency assessments to ensure all staff meet required care standards.
• Supervision and appraisal sessions to review performance and regulatory adherence.

8. Monitoring, Auditing, and Continuous Improvement

To uphold compliance:

• Quarterly audits assess adherence to regulated activity standards.
• Service user feedback is gathered to refine and improve care delivery.
• Annual policy reviews align with changes in legislation and best practices.
• CQC feedback and inspections are used to drive improvements.

9. Policy Review and Updates

This policy is reviewed annually or sooner if:

• Regulatory updates require changes.
• Internal audits identify areas needing improvement.

CQC inspections recommend revisions.

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Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.