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{{org_field_name}}
Registration Number: {{org_field_registration_no}}
DBS Checks Policy
1. Purpose and Scope
The purpose of this DBS (Disclosure and Barring Service) Checks Policy is to outline how {{org_field_name}} ensures that all employees, contractors, and volunteers working with vulnerable service users meet the highest standards of safety and integrity. This policy explains the process for conducting DBS checks, the different levels of checks, how results are managed, and how our company ensures compliance with legal and regulatory frameworks.
This policy applies to all employees, agency workers, contractors, and volunteers engaged in delivering or supporting domiciliary care services. It covers pre-employment checks, ongoing monitoring, and the management of any issues arising from DBS disclosures.
2. Policy Statement
{{org_field_name}}is committed to:
- Ensuring the safety and well-being of service users by employing individuals who are suitable to work with vulnerable people.
- Conducting thorough and appropriate DBS checks for all relevant roles.
- Managing DBS disclosures fairly, consistently, and in line with data protection regulations.
- Promoting a safe working environment while respecting the rights of employees and applicants.
3. Legal and Regulatory Framework
{{org_field_name}} will undertake Disclosure and Barring Service checks in accordance with applicable legislation, regulations and current DBS and CQC guidance, including:
- Rehabilitation of Offenders Act 1974.
- Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, as amended.
- Police Act 1997.
- Police Act 1997 (Criminal Records) Regulations 2002, as amended.
- Safeguarding Vulnerable Groups Act 2006, including provisions relating to regulated activity and barred persons.
- Protection of Freedoms Act 2012, including amendments to the regulated activity framework.
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, particularly:
- Regulation 19 – Fit and proper persons employed.
- Schedule 3 – Information required in respect of persons employed.
- Care Act 2014 and Care and Support Statutory Guidance, where relevant to safeguarding and safer recruitment.
- UK GDPR and Data Protection Act 2018, including requirements applicable to criminal offence data.
- Current Disclosure and Barring Service eligibility, filtering, barring and certificate-handling guidance.
- The current DBS Code of Practice.
- Current CQC recruitment and Regulation 19 guidance.
Role-Based Eligibility
{{org_field_name}} will determine the appropriate level of DBS check by considering the actual duties and activities of each role, rather than job title alone.
Standard, Enhanced and Enhanced with Barred List checks may only be requested where the role is legally eligible for that particular level.
It is unlawful to request information through a higher-level DBS check where the organisation has no legal entitlement to that information.
Where eligibility is uncertain, {{org_field_name}} will check the current DBS eligibility guidance or eligibility tool before submitting the application.
4. Types of DBS Checks
There are different types of criminal record check. The appropriate check depends on the legal eligibility of the role.
4.1. Basic DBS Check
A Basic DBS check:
- Can be requested for any role or purpose.
- Shows unspent convictions and conditional cautions that are required to be disclosed under the Rehabilitation of Offenders Act 1974.
A Basic check may be appropriate where a role does not qualify for a Standard or Enhanced check but {{org_field_name}} considers a criminal record check necessary and proportionate.
4.2. Standard DBS Check
A Standard DBS check is only available for positions specifically covered by legislation.
It may disclose:
- Unspent convictions.
- Unspent adult cautions.
- Relevant spent convictions and adult cautions that are not protected by the filtering rules.
Protected cautions and convictions must not be automatically disclosed or taken into account.
A person’s employment in adult social care does not automatically make them eligible for a Standard DBS check.
Eligibility must be established from the role and duties.
4.3. Enhanced DBS Check
An Enhanced DBS check is available only where the role meets the statutory eligibility criteria.
It may contain:
- The criminal record information available through a Standard check; and
- Relevant information held by local police which the police reasonably consider should be disclosed under the statutory framework.
An Enhanced check does not automatically include a Barred List check.
4.4. Enhanced DBS Check with Adults’ Barred List
An Enhanced DBS check with an Adults’ Barred List check may be requested where the role involves regulated activity with adults and the statutory eligibility conditions are met.
Examples of regulated activity relevant to domiciliary care include:
- Providing personal care to an adult who requires it because of age, illness or disability.
- Prompting and supervising an adult with specified personal care activities where the statutory personal-care definition is met.
- Providing healthcare as a regulated healthcare professional.
- Providing healthcare under the direction or supervision of an appropriate regulated healthcare professional.
- Certain forms of assistance with an adult’s money or affairs.
- Relevant transport undertaken so that an adult can access healthcare, personal care or social work services.
- Regular day-to-day management or supervision of staff carrying out regulated activity, where the statutory conditions are met.
A person who is barred from regulated activity with adults must not be permitted to carry out regulated activity with adults.
4.5. Filtering
Standard and Enhanced DBS checks are subject to statutory filtering rules.
{{org_field_name}} will not require applicants to disclose protected criminal record information which they are not legally required to disclose.
In particular:
- Youth cautions, warnings and reprimands are not automatically disclosed.
- Certain old and minor adult cautions and convictions may become protected.
- Specified serious offences and convictions resulting in custodial sentences remain subject to the applicable statutory disclosure rules.
- Current DBS filtering rules will be checked when necessary.
Where a conviction or caution is protected, {{org_field_name}} will not unlawfully take it into account in recruitment or employment decisions.
5. Roles Requiring DBS Checks
The level of DBS check will be determined from the duties of each individual role.
5.1. Care Workers Providing Personal Care
A care worker who provides personal care within the statutory definition is carrying out regulated activity with adults.
This includes, where the adult requires assistance because of age, illness or disability:
- Physically assisting with eating or drinking.
- Toileting.
- Washing or bathing.
- Dressing or undressing.
- Oral care.
- Care of skin, hair or nails where this is necessary for health or safety.
- Prompting and supervising these activities where the person cannot make the decision to undertake them themselves.
- Providing training, instruction or advice about those activities.
These roles are normally eligible for an:
Enhanced DBS check with an Adults’ Barred List check.
5.2. Managers and Supervisors
A person responsible for the regular day-to-day management or supervision of care workers undertaking regulated activity may themselves be undertaking regulated activity and may therefore be eligible for:
Enhanced DBS with an Adults’ Barred List check.
Eligibility must be determined from their actual managerial duties.
A supervisor or manager must not automatically be assigned a Barred List check solely because their job title contains the word “manager” or “supervisor”.
5.3. Registered Manager Applications to CQC
A person applying to CQC to become a Registered Manager must meet CQC’s separate registration requirements concerning DBS checks.
At the date of this policy, CQC requires Registered Manager applicants to have an Enhanced DBS check with the appropriate barred-list information which meets CQC’s application requirements.
This registration check is separate from the organisation’s normal assessment of employee DBS eligibility.
5.4. Domiciliary Care Workers Not Providing Personal Care
A domiciliary care worker who does not undertake regulated activity may nevertheless qualify for an Enhanced DBS check without an Adults’ Barred List check where they:
- Provide advice, assistance, guidance, teaching or instruction to an adult who requires it because of age, illness or disability; and
- Meet the relevant frequency or overnight conditions set out in DBS legislation.
For example, regular home-help activities undertaken to enable a disabled or older person to live independently may qualify for an Enhanced check without the Adults’ Barred List.
5.5. Office and Administrative Staff
Office staff must not automatically receive a Standard DBS check merely because they can access service-user information.
The organisation will assess their actual duties against the statutory eligibility criteria.
Where no entitlement to a Standard or Enhanced check exists, {{org_field_name}} may request a Basic DBS check if this is considered necessary and proportionate.
5.6. Volunteers
Being a volunteer does not automatically determine the level of DBS check.
Paid and unpaid roles are assessed under the same activity-based eligibility principles.
For example:
- A volunteer undertaking regulated personal care may be eligible for Enhanced DBS with an Adults’ Barred List check.
- A volunteer undertaking qualifying work with adults but not regulated activity may be eligible for Enhanced DBS without the Barred List.
- A volunteer providing only companionship may only be eligible for a Basic check.
5.7. Contractors
A contractor must not automatically receive an Enhanced DBS check merely because they may enter a service user’s home.
Eligibility will depend on:
- The activity undertaken.
- The adults with whom they work.
- Whether the activity constitutes regulated activity or qualifying work with adults.
- Applicable frequency or overnight conditions.
Where the contractor’s role does not meet Standard or Enhanced eligibility criteria, a Basic check may be considered where appropriate.
5.8. Transport Roles
Where a worker transports an adult on behalf of {{org_field_name}} to, from or between places where the adult receives healthcare, personal care or social work so that they can access those services, the activity may constitute regulated activity and be eligible for an Enhanced DBS check with an Adults’ Barred List check.
Other transport may qualify for an Enhanced check without the Barred List where the statutory frequency conditions are met.
The current DBS eligibility guidance will be checked before determining the required check.
6. Pre-Employment DBS Checks
All prospective employees and volunteers must undergo DBS checks before commencing work. The process includes:
6.1 Recruitment Stage:
- Informing applicants that the role is subject to a DBS check.
- Including DBS requirements in job advertisements and role descriptions.
- Obtaining consent from applicants to conduct DBS checks.
6.2 Application Submission:
- Candidates complete the DBS application form and provide identity documents.
- The company verifies documents following DBS identity guidelines.
6.3 DBS Processing:
- The DBS application is submitted through an approved umbrella body.
- The company tracks the progress and follows up on delays.
6.4 Receiving Results:
- The company receives notification of the DBS certificate.
- Applicants are responsible for sharing the original certificate with the company.
7. Managing DBS Disclosures
A criminal record does not automatically prevent a person from working for {{org_field_name}}.
Where a lawful DBS check discloses criminal record or relevant police information, the organisation will assess the information fairly, consistently and proportionately.
7.1. Information That May Lawfully Be Considered
{{org_field_name}} will only consider criminal record information that it is legally entitled to receive and take into account.
The organisation will not:
- Ask applicants to disclose protected convictions or cautions which they are not legally required to disclose.
- Use protected information unlawfully in an employment decision.
- Treat the existence of a criminal record as an automatic bar to employment unless legislation prohibits the person from carrying out the role.
7.2. Risk Assessment
Where relevant information is disclosed, the Registered Manager or another authorised senior person will consider:
- The nature and seriousness of the offence or information.
- Its relevance to the proposed role.
- Whether the conduct involved abuse, violence, dishonesty, neglect or safeguarding concerns.
- The age of the information.
- The circumstances surrounding it.
- The person’s explanation.
- Evidence of rehabilitation.
- Whether the role involves regulated activity.
- The degree of access to service users, homes, medicines, money, records or property.
- Whether reasonable safeguards could appropriately manage any identified risk.
The assessment and decision will be documented.
7.3. Discussion with the Applicant or Worker
The individual will normally be given a reasonable opportunity to:
- Confirm the information relates to them.
- Explain the circumstances.
- Provide relevant contextual information.
- Raise concerns about inaccurate DBS information.
- Use the appropriate DBS dispute process where information may be incorrect.
7.4. Barred Persons
Where a person is included on the Adults’ Barred List, {{org_field_name}} must not knowingly permit them to undertake regulated activity with adults.
A barred person must not:
- Be appointed to regulated activity from which they are barred.
- Continue carrying out that regulated activity.
- Be moved into another regulated activity role merely as an alternative to dismissal.
Any alternative non-regulated role will only be considered following a separate suitability and safeguarding assessment.
8. Ongoing Monitoring and Rechecks
DBS checking forms part of ongoing safer employment but does not replace:
- Staff supervision.
- Safeguarding procedures.
- Conduct monitoring.
- References and employment history.
- Professional registration checks.
- Disciplinary procedures.
- Staff declarations.
- Appropriate management oversight.
8.1. Staff Duty to Report Relevant Changes
Staff must promptly inform {{org_field_name}} of relevant matters which may affect their suitability for their role, including where required by employment terms:
- Criminal convictions.
- Cautions.
- Police investigations relevant to their work.
- Barred-list decisions.
- Safeguarding investigations.
- Professional-regulator restrictions or sanctions.
The organisation will only require disclosure of information that it is legally entitled to request.
8.2. Periodic DBS Rechecks
There is no universal statutory requirement that Enhanced DBS checks must be repeated every three years.
{{org_field_name}} may nevertheless adopt a three-year recheck period, or another interval, as an internal safer-employment measure.
The frequency of any recheck will be determined by:
- The role.
- Level of regulated activity.
- Identified safeguarding risk.
- Commissioner or contractual requirements.
- Information arising during employment.
- Whether the worker uses the DBS Update Service.
A new DBS check may also be required where:
- The person’s role changes materially.
- A different workforce or level of check becomes necessary.
- The organisation receives information raising suitability concerns.
- An Update Service status check indicates that the certificate is no longer current.
- Applicable regulatory or contractual requirements require a new check.
8.3. DBS Update Service
{{org_field_name}} may encourage eligible staff to subscribe to the DBS Update Service.
The Update Service is available for Standard and Enhanced certificates.
It does not constitute automatic or continuous employer monitoring.
An employer:
- Must be legally entitled to request the same type and level of check.
- Must have the individual’s consent before carrying out a status check.
- Must have seen the original DBS certificate and appropriately confirmed the person’s identity.
- Must ensure the certificate relates to the correct workforce and level of check.
- Must carry out its own periodic status checks.
DBS does not automatically notify {{org_field_name}} when an employee’s Update Service status changes.
There is no statutory prescribed frequency for employer status checks.
{{org_field_name}} will determine an appropriate risk-based checking schedule.
The organisation must stop conducting status checks if:
- The worker leaves the organisation.
- The organisation is no longer legally entitled to the relevant level of check.
- The worker withdraws consent.
9. Handling Positive DBS Checks
When a DBS check reveals a criminal record:
9.1 Assessing Relevance:
Employment decisions concerning disclosed criminal information will be:
- Relevant to the role.
- Evidence-based.
- Proportionate.
- Consistent with safeguarding duties.
- Compliant with the Rehabilitation of Offenders Act and DBS filtering requirements.
Employment may proceed where the information does not make the person unsuitable for the role and any risks can be appropriately managed.
Where information demonstrates that the person is unsuitable, {{org_field_name}} may:
- Withdraw a conditional employment offer.
- Prevent commencement of regulated activity.
- Suspend or restrict duties while concerns are investigated.
- Redeploy the person where lawful and appropriate.
- Follow disciplinary or dismissal procedures where applicable.
9.2. Legal Duty to Refer to DBS
Where {{org_field_name}} employs or manages people undertaking regulated activity, it is a regulated activity provider for the purposes of the Safeguarding Vulnerable Groups Act 2006.
{{org_field_name}} has a legal duty to make a barring referral to DBS where the statutory referral conditions are met.
The duty applies where:
- The organisation has removed a person from regulated activity, or would have removed them had they not resigned, retired or otherwise left; and
- The organisation considers that the person has:
- Engaged in relevant conduct which harmed or placed a child or adult at risk of harm;
- Satisfied the statutory harm test; or
- Met another applicable statutory referral criterion.
The duty may therefore apply where a person:
- Is dismissed.
- Is removed from regulated activity.
- Is redeployed into non-regulated work.
- Resigns before disciplinary proceedings are completed.
- Retires.
- Otherwise leaves in circumstances where {{org_field_name}} would have removed them from regulated activity.
9.3. Separate Safeguarding and Regulatory Referrals
A referral to:
- The local authority safeguarding team.
- CQC.
- The police.
- A professional regulator.
does not replace a statutory DBS referral.
Where the DBS referral duty applies, {{org_field_name}} must make the DBS referral even where another body has already been informed.
Failure to make a referral where the statutory duty applies may constitute an offence.
9.4. Investigation and Evidence
Before determining whether the statutory referral conditions have been met, {{org_field_name}} will:
- Follow appropriate safeguarding procedures.
- Gather relevant evidence.
- Conduct an appropriate investigation.
- Record its conclusions.
- Preserve relevant records.
A person leaving employment does not automatically bring the investigation or DBS referral consideration to an end.
10. Data Protection and Confidentiality
DBS information is highly sensitive criminal offence data and must be processed lawfully, fairly and securely.
{{org_field_name}} will comply with:
- UK GDPR.
- Data Protection Act 2018.
- DBS Code of Practice.
- Current DBS certificate-handling guidance.
10.1. Access
DBS certificate information will only be available to people who need access for authorised recruitment, employment, safeguarding or regulatory purposes.
Certificate information must not be disclosed to an unauthorised person.
10.2. Storage
Where certificate information is temporarily retained, it will be stored securely with access strictly controlled.
Paper information will be stored in secure restricted-access storage.
Electronic information will be subject to appropriate technical and organisational security measures.
10.3. Retention
DBS certificate information will not be retained for longer than necessary.
Once a recruitment or suitability decision has been completed, DBS guidance normally expects certificate information to be retained for no longer than six months, unless there is a documented lawful and necessary reason to retain it for longer.
Where longer retention is considered necessary for:
- Resolution of a dispute or complaint.
- Safeguarding purposes.
- Regulatory inspection or audit.
- Another documented lawful purpose.
the necessity and proportionality of the retention will be reviewed.
The six-month principle does not automatically mean that all recruitment records, risk assessments or evidence of the recruitment decision must be destroyed after six months.
Those records will be retained according to {{org_field_name}}’s lawful employment and records-retention schedule.
10.4. Information That May Be Retained
After DBS certificate information is destroyed, the organisation may retain appropriate recruitment evidence such as:
- Date of issue of the DBS certificate.
- Applicant’s name.
- Level of check.
- Workforce.
- Whether a relevant Barred List was checked.
- Position for which the check was obtained.
- Certificate reference number.
- Date the certificate was seen.
- Recruitment or suitability decision.
{{org_field_name}} will not retain an unnecessary photocopy, scan, photograph or other reproduction of a DBS certificate.
10.5. Disposal
When DBS certificate information is no longer required, it will be securely destroyed so that it cannot be reconstructed or recovered.
11. Staff Training and Awareness
All staff involved in recruitment and DBS management receive training on:
- DBS processes, risk assessment, and decision-making.
- Data protection and confidentiality requirements.
- Safeguarding principles and safe recruitment practices.
Training is refreshed annually, and staff competency is regularly assessed.
12. Monitoring and Quality Assurance
We maintain high standards through continuous monitoring and improvement:
12.1 Internal Audits:
- Regular audits of DBS records, risk assessments, and staff compliance.
- Identifying trends, gaps, and areas for improvement.
12.2 Incident Reporting:
- Recording and investigating any safeguarding concerns.
- Implementing corrective actions and reviewing DBS processes.
13. Complaints and Appeals
Applicants and employees can raise concerns about the DBS process through our complaints procedure:
- Submitting a complaint verbally or in writing.
- Investigation by the Registered Manager.
- Communicating outcomes and offering an appeal process.
14. Continuous Improvement
We are committed to continuous improvement through:
- Regular policy reviews and updates based on best practices.
- Staff feedback and safeguarding incident analysis.
- Collaboration with regulatory bodies and industry partners.
15. Policy Review
This policy will be reviewed at least annually, or sooner where necessary, to ensure that DBS checking and safer recruitment arrangements remain lawful and consistent with current CQC and DBS requirements.
An earlier review will take place where:
- DBS eligibility legislation or guidance materially changes.
- The definition of regulated activity changes.
- Barred-list legislation materially changes.
- DBS filtering rules change.
- The Rehabilitation of Offenders Act or Exceptions Order materially changes.
- CQC Regulation 19 guidance materially changes.
- DBS Update Service arrangements materially change.
- DBS certificate-handling guidance changes.
- Safeguarding legislation or statutory guidance materially changes.
- A recruitment audit identifies an incorrect DBS level.
- An employee is removed from regulated activity following safeguarding concerns.
- A statutory DBS referral is made or should have been made.
- CQC identifies deficiencies in safer recruitment practice.
The Registered Manager will ensure that the review considers:
- Role-specific DBS eligibility.
- Personal care and regulated activity.
- Barred List eligibility.
- Registered Manager requirements.
- Managers and supervisors.
- Office staff.
- Volunteers.
- Contractors.
- Transport roles.
- DBS filtering.
- Protected convictions and cautions.
- Pre-employment checks.
- Ongoing suitability.
- Periodic rechecks.
- The DBS Update Service.
- Staff consent for status checks.
- Barring referrals.
- Safeguarding.
- Criminal record information.
- Certificate retention and disposal.
- Recruitment risk assessments.
- Staff training.
Where weaknesses are identified, {{org_field_name}} will:
- Correct the level of DBS check requested for affected roles.
- Stop requesting information which the organisation is not legally entitled to obtain.
- Obtain a new or appropriate check where required.
- Review affected recruitment decisions.
- Prevent barred individuals from undertaking regulated activity.
- Make any outstanding statutory DBS referral where the duty applies.
- Review recruitment and safeguarding procedures.
- Provide additional staff training.
- Implement corrective and preventative action.
Material amendments will be documented, approved and communicated to relevant staff.
Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.