{{org_field_logo}}

{{org_field_name}}

Registration Number: {{org_field_registration_no}}

---

Managing Heat Waves Policy

1. Purpose

The purpose of this policy is to ensure the safety, well-being, and comfort of people we support, staff, and visitors during periods of extreme heat. Heatwaves can pose serious health risks, particularly to older adults, individuals with chronic health conditions, and those receiving domiciliary care. This policy outlines preventative measures, emergency procedures, and staff responsibilities in managing heat-related risks effectively. It aligns with Care Inspectorate Scotland regulations, NHS Scotland guidance, and Public Health Scotland recommendations.

2. Scope

This policy applies to all employees, agency staff, volunteers, and individuals receiving care services at {{org_field_name}}. It covers:

• Risk assessment and identification of vulnerable individuals.
• Prevention measures to reduce heat-related risks.
• Monitoring and responding to signs of heat-related illnesses.
• Emergency procedures in the event of heatstroke or dehydration.
• Training and awareness for staff.

3. Related Policies

• Health and Safety Policy
• Risk Assessment and Management Policy
• Infection Prevention and Control Policy
• Medication Management Policy
• Business Continuity and Emergency Planning Policy
• Safeguarding Adults and Children Policy

4. Legal and Regulatory Compliance

{{org_field_name}} ensures compliance with the following regulations and guidance:

• Health and Safety at Work Act 1974 – Employer’s duty to ensure safe working conditions.
• Care Inspectorate Scotland’s Health and Wellbeing Standards – Ensuring high-quality care provision.
• Public Health Scotland Heatwave Guidance – Providing best practices for heat risk management.
• Scottish Social Services Council (SSSC) Codes of Practice – Establishing professional standards in social care.
• The Equality Act 2010 – Ensuring that vulnerable individuals receive appropriate adjustments during extreme weather.

5. Identifying and Assessing Heatwave Risks

5.1. Recognising At-Risk Individuals

Certain groups are more susceptible to heat-related illnesses, including:

• Older adults (65+) and individuals with mobility issues.
• People with chronic conditions (e.g., heart disease, respiratory issues, diabetes).
• Individuals on medications that affect hydration levels (e.g., diuretics, antihypertensives).
• People with cognitive impairments (e.g., dementia, learning disabilities).
• Individuals living alone or in poorly ventilated homes.

5.2. Conducting Heatwave Risk Assessments

• Home environment assessments will identify poor ventilation, excessive sun exposure, and lack of cooling facilities.
• Individual risk assessments will evaluate hydration status, medications, and ability to regulate body temperature.
• Risk assessments will be updated annually or when significant changes in an individual’s health status occur.

6. Preventing Heat-Related Illnesses

6.1. Environmental Adjustments

• Encourage shaded and well-ventilated environments for people we support.
• Ensure curtains or blinds are drawn during peak sun hours to prevent overheating.
• Provide fans and cooling aids, such as damp cloths and cooling pads, where possible.
• Ensure that cold drinking water is readily available at all times.

6.2. Hydration and Nutrition

• Staff must remind and encourage people we support to drink fluids regularly.
• Avoid offering caffeinated, sugary, or alcoholic beverages, as they contribute to dehydration.
• Promote light meals with high water content, such as fruits and salads.
• Monitor for signs of dehydration, including dry mouth, dizziness, and confusion.

6.3. Clothing and Personal Care

• Encourage the wearing of light, loose-fitting, and breathable clothing.
• Advise people we support to avoid prolonged exposure to direct sunlight.
• Apply sun protection (SPF 30+) when going outdoors.
• Provide cool showers, wet towels, or cold compresses to help regulate body temperature.

7. Monitoring and Recognising Heat-Related Illnesses

7.1. Signs and Symptoms of Heat Exhaustion

Heat exhaustion is a serious condition that requires immediate intervention. Symptoms include:

• Excessive sweating and clammy skin.
• Dizziness or confusion.
• Headache and nausea.
• Weakness or muscle cramps.
• Rapid breathing or pulse.
• Extreme thirst.

7.2. Recognising Heatstroke (Medical Emergency)

Heatstroke is a life-threatening condition requiring immediate emergency care. Signs include:

• High body temperature (above 40°C).
• Red, hot, dry skin with no sweating.
• Loss of consciousness.
• Seizures or confusion.
• Rapid breathing and heart rate.

8. Emergency Procedures for Heat-Related Illnesses

8.1. Responding to Heat Exhaustion

• Move the individual to a cool, shaded area.
• Encourage hydration, preferably with cool water.
• Apply cold compresses to the neck, armpits, and wrists.
• Monitor closely for deterioration, and seek medical advice if symptoms persist.

8.2. Responding to Heatstroke (Emergency)

• Call 999 or 112  immediately and request emergency medical assistance.
• Move the person to a cool, shaded place.
• Remove excess clothing to allow heat dissipation.
• Cool the person rapidly using cold water, fans, or ice packs.
• Continue monitoring vital signs until emergency responders arrive.

9. Staff Training and Awareness

• All staff must receive heatwave management training during induction.
• Annual refresher training will reinforce best practices.
• Staff must complete scenario-based training to improve emergency response skills.
• Heatwave guidance updates will be provided in line with Public Health Scotland recommendations.

10. Communication and Support

• Regular communication with people we support and families to provide heatwave safety advice.
• Posters and leaflets on heatwave safety will be displayed in care settings.
• Staff must provide daily check-ins for high-risk individuals during heatwaves.

11. Incident Reporting and Continuous Improvement

• All heat-related incidents must be recorded and investigated to prevent recurrence.
• Staff should report concerns about environmental conditions to management.
• Feedback from people we support and their families will be used to improve heatwave management strategies.

12. Policy Review

This policy will be reviewed annually or earlier if required due to legislative updates, Care Inspectorate feedback, or operational needs. Any amendments will be communicated to all staff.

---

Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.