CH31-Disciplinary and Grievance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Disciplinary and Grievance Policy 1. Purpose The purpose of this policy is to establish a fair, transparent, and legally compliant framework for managing disciplinary and grievance matters at {{org_field_name}}. This policy ensures that all employees are treated fairly, consistently, and with respect, in line with the latest CQC regulations and […]

CH30-Equality, Diversity, and Inclusion Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Equality, Diversity and Inclusion Policy 1. Purpose and Scope {{org_field_name}} is committed to providing a safe, inclusive, and respectful environment for everyone who lives, works, or visits here. This policy applies to both our residential and nursing care home services in England, covering all staff, management, residents, volunteers, and visitors. […]

CH29-Whistleblowing (Speaking Up) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Whistleblowing (Speaking Up) Policy 1. Purpose The purpose of this policy is to establish a transparent, open, and supportive culture at {{org_field_name}} where employees feel safe and encouraged to report concerns about poor practice, wrongdoing, or risks to the safety of people we support, staff, or the organisation. This policy […]

CH28-Staff Conduct and Code of Ethics Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Conduct and Code of Ethics Policy 1. Purpose The purpose of this policy is to set clear expectations for staff conduct that support compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (as amended) (Fundamental Standards) and with the Care Quality Commission (CQC) regulatory approach, […]

CH27-Staff Supervision, Training, and Development Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Supervision, Training, and Development Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides high-quality care by equipping all staff with the necessary skills, knowledge, and ongoing professional development to deliver safe and effective services. Effective supervision, training, and development play a vital role in […]

CH26-Recruitment, Selection, and Retention Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Recruitment, Selection, and Retention Policy 1. Purpose The purpose of this policy is to ensure that our care home recruits, selects, and retains competent, compassionate, and qualified staff who can provide high-quality, person-centred care in compliance with Regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations […]

CH25-Notification of Other Incidents Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Notification of Other Incidents Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} identifies, responds to, records and reports notifiable “other incidents” and related statutory notifications in line with current legal and regulatory requirements for care homes in England. This policy supports safe, well-led care by […]

CH24-Management of Accidents, Incidents, and Near Misses Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Management of Accidents, Incidents, and Near Misses Policy Purpose and Scope Purpose: This policy establishes a structured approach for managing, reporting, and investigating all accidents, incidents, near misses, and dangerous occurrences in our care home. Its goal is to ensure the safety and well-being of residents (in both residential and […]

CH23-Lone Working and Staff Safety Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Lone Working and Staff Safety Policy 1. Purpose and Scope This policy outlines {{org_field_name}}’s commitment to protecting the health, safety and welfare of staff who may work alone within our residential or nursing care home facility. It is designed in the voice of a Care Quality Commission (CQC) inspector, emphasizing […]

CH22-Handling and Disposal of Hazardous Substances Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling and Disposal of Hazardous Substances Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} adheres to the highest standards of health and safety when handling and disposing of hazardous substances. These include cleaning chemicals, clinical waste, medicines, bodily fluids, and other potentially harmful substances used […]