CHW15-Regulated Activities Compliance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Regulated Activities Compliance Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} complies with all relevant laws, regulations, and standards governing regulated activities as outlined in The Regulation and Inspection of Social Care (Wales) Act 2016, The Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations […]

CHW14-Receiving and Acting on Complaints Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Receiving and Acting on Complaints Policy 1. Purpose This policy ensures that all complaints received by {{org_field_name}} are managed efficiently, fairly, and in accordance with the Regulation and Inspection of Social Care (Wales) Act 2016, the Social Services and Well-being (Wales) Act 2014, and Care Inspectorate Wales (CIW) regulations. The […]

CHW13-Safeguarding Adults from Abuse and Improper Treatment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Adults from Abuse and Improper Treatment Policy Purpose and Policy Statement {{org_field_name}} is fully committed to safeguarding the welfare and rights of all adults in our care. This policy outlines our approach to protecting residents from abuse, neglect, and improper treatment in compliance with Welsh law and Care Inspectorate […]

CHW12-Meeting Nutritional and Hydration Needs Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Meeting Nutritional and Hydration Needs Policy 1. Purpose The purpose of this policy is to ensure that all individuals receiving care within {{org_field_name}} have access to nutritious, balanced meals and adequate hydration tailored to their personal preferences, medical requirements, and cultural needs. This policy ensures compliance with the Regulation and […]

CHW11-Safe Care and Treatment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safe Care and Treatment Policy 1. Purpose This policy outlines how {{org_field_name}} ensures the provision of safe care and treatment in line with the Regulation and Inspection of Social Care (Wales) Act 2016, the Health and Safety at Work Act 1974, the Social Services and Well-being (Wales) Act 2014, and […]

CHW10-Visiting and Accompanying in Care Homes and Hospitals Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Visiting and Accompanying in Care Homes and Hospitals Policy 1. Purpose The purpose of this policy is to ensure that residents at {{org_field_name}} maintain meaningful contact with family, friends, and advocates while receiving care, in accordance with the Regulation and Inspection of Social Care (Wales) Act 2016 and the Regulated […]

CHW09-Consent to Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Consent to Care Policy 1. Purpose This policy outlines the approach of {{org_field_name}} to ensuring that consent to care is obtained lawfully, ethically, and in line with the Regulation and Inspection of Social Care (Wales) Act 2016, the Social Services and Well-being (Wales) Act 2014, the Mental Capacity Act 2005, […]

CHW08-Dignity and Respect Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Dignity and Respect Policy 1. Purpose The purpose of this policy is to ensure that all residents at {{org_field_name}} receive care and support that upholds their dignity, respects their rights, and promotes their independence in line with the Regulation and Inspection of Social Care (Wales) Act 2016 and the Regulated […]

CHW07-Person-Centred Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Person-Centred Care Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} delivers care that is person-centred, meaning that each resident’s individual preferences, needs, rights, and well-being are at the core of their care and support. This approach aligns with the Regulation and Inspection of Social Care […]

CHW06-Compliance with the Care Act 2014 Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Compliance with the Care Act 2014 Policy 1. Purpose This policy ensures that {{org_field_name}} fully complies with the Care Act 2014, which sets out the legal framework for adult social care in England and Wales. The Care Act 2014 focuses on well-being, prevention, and the integration of services, placing individuals […]