CH188-Computer Systems and Security Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Computer Systems and Security Policy 1. Purpose The purpose of this policy is to establish clear governance, security and operational requirements for the use of computer systems, digital care records, mobile devices, cloud-based systems, email, messaging platforms and electronic information across {{org_field_name}}. This policy applies to all digital and electronic […]

CH187-Commissioning, Contracts and Resident Agreements Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Commissioning, Contracts and Resident Agreements Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} establishes, maintains and reviews robust, transparent and legally compliant systems for commissioning arrangements, placement agreements, resident contracts, service specifications and contractual relationships connected with the operation of its care home services in […]

CH186-Staff Whose First Language is Not English Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Whose First Language is Not English Policy 1. Purpose The purpose of this policy is to promote effective communication, equality, and safety by providing clear guidance on the recruitment, support, and development of staff whose first language is not English. At {{org_field_name}}, we value diversity in our workforce and […]

CH185-Clinical Governance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Clinical Governance Policy 1. Purpose The purpose of this policy is to outline how {{org_field_name}} implements, maintains and continually improves a robust Clinical Governance Framework within the care home. Clinical governance ensures that residents receive safe, effective, compassionate, person-centred and high-quality care through clear leadership, accountability, risk management, evidence-based practice, […]

CH184-Use of Chaperones Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Use of Chaperones Policy in Home Care 1. Purpose The purpose of this policy is to ensure that all people living at {{org_field_name}} receive care and support that protects their dignity, privacy, autonomy, safety and human rights. The use of a chaperone during intimate, personal, sensitive or potentially distressing care […]

CH183-Supporting Adults with Behaviour that Challenges, Distressed Behaviour and Restrictive Practice Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supporting Adults with Behaviour that Challenges, Distressed Behaviour and Restrictive Practice Policy 1. Purpose The purpose of this policy is to provide a clear, lawful and person-centred framework for supporting adults in the care home whose behaviour may challenge others, place themselves or others at risk, or indicate distress, unmet […]

CH182-Managing Childrens and Your Peoples Challenging Behaviour Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Children’s and Young People’s Challenging Behaviour Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} adopts a safe, proactive, trauma-informed, respectful and person-centred approach to understanding and responding to behaviour that communicates distress, unmet need, pain, fear, anxiety, trauma, sensory overload or other risk factors […]

CH181-Burns and Scalds Prevention and Management Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Burns and Scalds Prevention and Management Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} prevents, identifies, manages and learns from burns and scalds within its care home services in England. Burns and scalds are a significant risk for people living in care homes, particularly […]

CH180-Refurbishment and Building Structure Works Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Refurbishment and Building Structure Works Policy 1. Purpose The purpose of this policy is to ensure that any refurbishment, maintenance, repair, redecoration, installation, infrastructure change or building structure works carried out at premises managed by {{org_field_name}} are planned, approved, risk assessed, monitored and completed in a way that protects people’s […]

CH179-Managing Blood-Borne Viruses Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Blood-Borne Viruses (BBVs) Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} effectively identifies, assesses, prevents and manages the risks associated with blood-borne viruses (BBVs), including hepatitis B, hepatitis C and HIV, within a care home setting. The policy supports safe, person-centred and non-discriminatory care […]