CH158-Gathering Feedback Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gathering Feedback Policy 1. Purpose The purpose of this policy is to outline how {{org_field_name}} actively and systematically gathers, evaluates, and responds to feedback from the people we support, their families, staff, professionals, and other stakeholders. Gathering feedback is essential to driving continuous improvement, promoting transparency, and ensuring that the […]

CH157-Fixed-Term Employment Contracts Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fixed-Term Employment Contracts Policy 1. Purpose The purpose of this policy is to establish a fair, compliant, and consistent approach to the recruitment, management, and conclusion of fixed-term employment contracts at {{org_field_name}}. Fixed-term contracts provide flexibility to meet short-term staffing needs such as covering long-term absence, responding to temporary increases […]

CH156-Using Temporary Staffing Agencies Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Using Temporary Staffing Agencies Policy 1. Purpose This policy outlines how {{org_field_name}} safely and effectively utilises temporary staffing agencies to ensure continuity of high-quality care and support during staff shortages or unexpected absences. The use of agency staff is carefully managed to meet the standards set out in the Health […]

CH155-Modern Slavery Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Modern Slavery Policy 1. Purpose The purpose of this policy is to affirm {{org_field_name}}’s zero-tolerance approach to all forms of modern slavery, including human trafficking, forced labour, debt bondage, and exploitation. We are committed to preventing, identifying, and responding to any instances of modern slavery within our organisation, workforce, and […]

CH154-New Service User Onboarding Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} New Service User Onboarding Policy 1. Purpose The purpose of this policy is to ensure that the onboarding process for every new individual supported by {{org_field_name}} is safe, person-centred, dignified, and effective. The onboarding process marks the beginning of the individual’s journey with us and is crucial for building trust, […]

CH153-CQC Regulations Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} CQC Regulations Policy 1. Purpose The purpose of this policy is to outline how {{org_field_name}} meets and maintains compliance with the fundamental standards set out by the Care Quality Commission (CQC) under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. It sets out the expectations and responsibilities […]

CH152-Preventing Suicide by Hanging and Strangulation Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Preventing Suicide by Hanging and Strangulation Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} adopts a proactive, preventative, and safeguarding-focused approach to identifying, managing, and reducing the risk of suicide by hanging and strangulation among the people we support. Hanging is one of the most […]

CH151-Gas Safety and Compliance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gas Safety and Compliance Policy 1. Purpose The purpose of this policy is to outline how {{org_field_name}} ensures full compliance with gas safety regulations in a home care environment, ensuring the health, safety, and welfare of the people we support, staff, and visitors. This policy supports our legal duties under […]

CH150-Isolating People During Infections Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Isolating People During Infections Policy 1. Purpose The purpose of this policy is to outline how {{org_field_name}} manages the isolation of individuals during outbreaks of infectious diseases. It ensures that service users’ dignity and respect are maintained while effectively preventing the spread of infections within the care home. This policy […]

CH149-Stroke Awareness, Prevention, and Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Stroke Awareness, Prevention, and Care Policy 1. Purpose This policy ensures that all staff at {{org_field_name}} understand the importance of stroke awareness, are equipped to identify signs of a stroke, respond promptly and appropriately, and support individuals with stroke-related conditions. It sets out clear protocols for early identification, timely emergency […]