CH158-Gathering Feedback Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gathering Feedback Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} actively, systematically and accessibly gathers, records, reviews, responds to and learns from feedback from people living at the service, relatives, friends, representatives, advocates, staff, visiting professionals, commissioners, regulators and other stakeholders. Feedback is essential […]

CH157-Fixed-Term Employment Contracts Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fixed-Term Employment Contracts Policy 1. Purpose The purpose of this policy is to establish a fair, compliant, and consistent approach to the recruitment, management, and conclusion of fixed-term employment contracts at {{org_field_name}}. Fixed-term contracts provide flexibility to meet short-term staffing needs such as covering long-term absence, responding to temporary increases […]

CH156-Using Temporary Staffing Agencies Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Using Temporary Staffing Agencies Policy 1. Purpose This policy outlines how {{org_field_name}} safely and effectively utilises temporary staffing agencies to ensure continuity of high-quality care and support during staff shortages or unexpected absences. The use of agency staff is carefully managed to meet the standards set out in the Health […]

CH155-Modern Slavery Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Modern Slavery Policy 1. Purpose The purpose of this policy is to set out {{org_field_name}}’s zero-tolerance approach to modern slavery, human trafficking, slavery, servitude, forced or compulsory labour and exploitation, and to explain the arrangements in place to prevent, identify, report and respond to concerns affecting people who use the […]

CH154-New Service User Onboarding Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} New Service User Onboarding Policy 1. Purpose The purpose of this policy is to ensure that the admission and onboarding of every new person to {{org_field_name}} is safe, person-centred, dignified, lawful and effective. The onboarding process must establish the person’s assessed needs, preferences, wishes, communication requirements, risks, consent and mental […]

CH153-CQC Regulations Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} CQC Regulations Policy 1. Purpose The purpose of this policy is to outline how {{org_field_name}} meets and maintains compliance with the fundamental standards set out by the Care Quality Commission (CQC) under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. It sets out the expectations and responsibilities […]

CH152-Preventing Suicide by Hanging and Strangulation Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Preventing Suicide by Hanging and Strangulation Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} adopts a proactive, preventative, person-centred and safeguarding-focused approach to identifying, assessing, managing and reducing the risk of suicide, self-harm, hanging and strangulation among people living at the care home. {{org_field_name}} recognises […]

CH151-Gas Safety and Compliance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gas Safety and Compliance Policy 1. Purpose The purpose of this policy is to outline how {{org_field_name}} ensures full compliance with gas safety regulations in a home care environment, ensuring the health, safety, and welfare of the people we support, staff, and visitors. This policy supports our legal duties under […]

CH150-Isolating People During Infections Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Isolating People During Infections Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} will assess and manage situations in which a person may need to stay away from other people because of a suspected or confirmed infectious illness, while protecting their safety, dignity, autonomy, rights, […]

CH149-Stroke Awareness, Prevention, and Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Stroke Awareness, Prevention, and Care Policy 1. Purpose This policy ensures that all staff at {{org_field_name}} understand the importance of stroke awareness, are equipped to identify signs of a stroke, respond promptly and appropriately, and support individuals with stroke-related conditions. It sets out clear protocols for early identification, timely emergency […]