CH68-Service User Agreements and Termination Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Service User Agreements and Termination Policy 1. Purpose This policy sets out the arrangements used by {{org_field_name}} for providing clear and lawful Service User Agreements and for managing the ending or termination of those agreements. It is intended to ensure that people receiving care and support understand the services to […]

CH67-Clostridium Difficile (C. diff) Infection Prevention and Control Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Clostridium Difficile (C. diff) Infection Prevention and Control Policy 1. Purpose This policy sets out the arrangements at {{org_field_name}} for preventing, identifying, assessing and managing suspected or confirmed Clostridioides difficile (C. difficile) infection and for preventing transmission to other people. The policy supports compliance with the Health and Social Care […]

CH66-Positive Behaviour Support and Managing Aggression Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Positive Behaviour Support and Managing Aggression Policy 1. Purpose and Scope This policy outlines our approach to promoting positive behavior and safely managing aggression in our care home. It applies to all staff, volunteers, and caregivers supporting adult service users (including older adults with dementia) in our CQC-registered facility. Our […]

CH65-Use of CCTV and Surveillance in Care Homes Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Use of CCTV and Surveillance in Care Homes Policy 1. Purpose This policy sets out how {{org_field_name}} will lawfully, fairly, transparently and proportionately use Closed-Circuit Television (CCTV), video surveillance, audio-enabled surveillance and other monitoring technologies within the care home. Surveillance will only be used for a specified, legitimate and documented […]

CH64-Catheter Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Catheter Care Policy 1. Purpose This policy ensures that catheter care at {{org_field_name}} is managed safely, effectively, and in compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (including, where applicable, Regulations 9, 10, 11, 12, 13, 14, 15, 17, 18 and 20), the Care Quality […]

CH63-Developing and Managing Care Plans Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Developing and Managing Care Plans Policy 1. Purpose This policy ensures that care plans at {{org_field_name}} are developed, implemented, reviewed and quality-assured to provide safe, effective and person-centred care in line with the CQC Single Assessment Framework (five key questions and Quality Statements) and the Fundamental Standards. Care planning under […]

CH62-Caldicott Principles and Patient Information Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Caldicott Principles and Patient Information Policy 1. Purpose This policy sets out how we collect, use, store, share and dispose of personal data and confidential care information lawfully, fairly and transparently, and in a way that protects the privacy, dignity and safety of people who use our service. It reflects […]

CH61-Safe and Secure Business Premises Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safe and Secure Business Premises Policy 1. Purpose This policy sets out how {{org_field_name}} ensures the care home premises and all equipment used to deliver care are clean, secure, suitable for purpose, properly used, properly maintained and appropriately located, in line with Regulation 15 (Premises and equipment) of the Health […]

CH60-Supporting People Living with Autism Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supporting People Living with Autism Policy Purpose and Scope This policy outlines our commitment to supporting adults and older persons with Autism Spectrum Condition (ASC) in our CQC-registered care home. Its purpose is to ensure that autistic residents receive high-quality, person-centered care in line with regulatory requirements and best practice […]

CH59-Asthma Management Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Asthma Management Policy 1. Purpose This policy sets out how the service will assess, plan, deliver and review safe, person-centred asthma care, including prevention and emergency response, to reduce the risk of avoidable harm and deterioration. This policy supports compliance with the Health and Social Care Act 2008 regulatory framework […]