Holds our policies and policy specific data
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} DBS Checks Policy Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}Reviewed on: {{last_update_date}}Next Review Date: {{next_review_date}}Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Accessible Premises and Disability Inclusion Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a fully accessible, inclusive, and disability-friendly environment for all service users, staff, and visitors. This policy sets out how accessibility is embedded into our premises, service delivery, and workplace culture, ensuring […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Dignity in Care Policy 1. Purpose The purpose of this policy is to ensure that all service users receiving domiciliary care from {{org_field_name}} are treated with dignity, respect, and compassion at all times. This policy aligns with the Regulation and Inspection of Social Care (Wales) Act 2016and The Regulated Services […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Service Users Living with Diabetes Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides safe, effective, and person-centred care for service users living with diabetes. Diabetes is a chronic condition that requires ongoing management, lifestyle adjustments, and coordinated healthcare interventions to prevent complications. This […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Delayed and Missed Visits Policy 1. Purpose The purpose of this policy is to ensure that all home care visits provided by {{org_field_name}} are delivered as scheduled, and that in the event of a delay or missed visit, appropriate actions are taken to safeguard service users and maintain compliance […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Death of a Service User Policy 1. Purpose The purpose of this policy is to provide clear guidance on how {{org_field_name}} responds to and manages the death of a service user with professionalism, dignity, and sensitivity. The policy ensures compliance with Care Inspectorate Wales (CIW) regulations, legal obligations, and best […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} CQC Notifications Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} complies with the Care Inspectorate Wales (CIW) notification requirements by reporting relevant incidents, changes, and significant events promptly and in line with regulatory standards. Timely and accurate notifications ensure transparency, safeguard service users, and enable […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Control of Substances Hazardous to Health (COSHH) Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} effectively manages substances hazardous to health in accordance with the Control of Substances Hazardous to Health (COSHH) Regulations 2002. This policy provides clear procedures to identify, assess, and control risks […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Service User Agreements and Termination Policy 1. Purpose The purpose of this policy is to ensure that all service users entering into an agreement with {{org_field_name}} have a clear understanding of the terms, conditions, rights, and responsibilities associated with receiving domiciliary care services. This policy also outlines the processes for […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Clostridium Difficile (C. diff) Infection Prevention and Control Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} effectively prevents, manages, and controls Clostridium difficile (C. diff) infections in accordance with Care Inspectorate Wales (CIW) regulations, public health guidelines, and best infection control practices. Our objectives are […]
