Holds our policies and policy specific data
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Initial Assessment and Care Planning Policy 1. Introduction Our Home Care business is committed to ensuring that all service users receive a comprehensive, person-centred, and outcome-focused initial assessment and care plan, in line with Care Inspectorate Wales (CIW) regulations, the Social Services and Well-being (Wales) Act 2014, and the Regulation […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Duty of Candour Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} adheres to the Duty of Candour, as outlined in Care Inspectorate Wales (CIW) regulations, by fostering a culture of openness, honesty, and transparency in all aspects of care delivery. The Duty of Candour requires […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Confidentiality and Data Protection (GDPR)-Service User Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and Care Inspectorate Wales (CIW) regulations when handling service user information. This policy outlines our approach […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Leave and Absence Policy 1. Introduction Our Home Care business is committed to ensuring that staff leave and absences are managed fairly, transparently, and efficiently while maintaining service continuity and high-quality care delivery in compliance with Care Inspectorate Wales (CIW) regulations, the Employment Rights Act 1996, the Working Time […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling and Prevention of Bullying and Harassment Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a safe, respectful, and inclusive working environment where all staff, service users, and visitors are treated with dignity and respect. This policy sets out the organisation’s zero-tolerance approach to […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Disciplinary and Grievance Policy (Wales Domiciliary Care) 1. Introduction Our {{org_field_name}} is committed to maintaining a fair, transparent, and legally compliant approach to handling disciplinary matters and employee grievances. This policy is written in alignment with the Care Inspectorate Wales (CIW) regulations, the Employment Rights Act 1996, the ACAS Code […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Equality, Diversity, and Inclusion Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a fully inclusive and accessible home care service, upholding the principles of equality, diversity, and inclusion (EDI) in all aspects of our operations. We are committed to creating a workplace and care […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Whistleblowing (Speaking Up) Policy 1. Purpose The purpose of this policy is to provide a safe and confidential way for staff to speak up about any wrongdoing, misconduct, or failures in care within {{org_field_name}}. We want all team members to feel confident that they can raise concerns without fear. This […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Conduct and Code of Ethics Policy 1. Purpose The purpose of this policy is to establish the expected standards of professional conduct and ethical behaviour for all staff at {{org_field_name}}. Our organisation is committed to delivering high-quality, person-centred domiciliary care while upholding integrity, respect, and professionalism in all aspects […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Support and Development Policy Introduction and Scope This policy outlines how {{org_field_name}} supports and develops all its staff to ensure high-quality domiciliary care services. It applies to all employees – including care workers, administrative staff, ancillary staff, and volunteers – and describes our approach to induction, training, supervision, and […]
