DCW26-Recruitment, Selection, and Retention Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Recruitment, Selection, and Retention Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} recruits, selects, and retains competent, compassionate, and skilled staff who meet regulatory requirements and can deliver safe, high-quality domiciliary care services. This policy ensures compliance with Care Inspectorate Wales (CIW) regulations and promotes […]

DCW25-Notification of Other Incidents Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Notification of Other Incidents Policy 1. Purpose The purpose of this policy is to ensure that all significant incidents affecting the safety, well-being, and quality of care provided by {{org_field_name}} are promptly reported, recorded, and escalated in compliance with Care Inspectorate Wales (CIW) regulations. This policy ensures that: 2. Scope […]

DCW24-Management of Accidents, Incidents, and Near Misses Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Management of Accidents, Incidents, and Near Misses Policy 1. Introduction Our Home Care business is committed to ensuring the safety, well-being, and protection of all service users, staff, and visitors. We recognise that accidents, incidents, and near misses must be effectively reported, investigated, and acted upon to prevent recurrence and […]

DCW23-Lone Working and Staff Safety Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Lone Working and Staff Safety Policy 1. Purpose The purpose of this policy is to ensure the safety, security, and well-being of all staff who work alone while delivering care services at {{org_field_name}}. As a domiciliary care provider, many of our staff members work independently in service users’ homes, and […]

DCW22-Handling and Disposal of Hazardous Substances Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling and Disposal of Hazardous Substances Policy 1. Purpose The purpose of this policy is to ensure the safe handling, storage, use, and disposal of hazardous substances within {{org_field_name}} to protect staff, service users, visitors, and the environment. This policy aligns with the latest CIW regulations in Wales and ensures […]

DCW21-Medication Management and Administration Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Medication Management and Administration Policy Introduction and Purpose This Medication Management and Administration Policy outlines how {{org_field_name}} ensures the safe handling of medicines for individuals receiving care in their own homes. The purpose of this policy is to promote safe, effective, and person-centred medication support in compliance with all relevant […]

DCW20-Fire Safety and Evacuation Procedures Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fire Safety and Evacuation Procedures Policy 1. Introduction Our Home Care business is committed to ensuring the highest standards of fire safety and emergency preparedness in accordance with the Regulatory Reform (Fire Safety) Order 2005, Care Inspectorate Wales (CIW) regulations, and Health and Safety at Work Act 1974. We take […]

DCW19-Emergency and Business Continuity Plan

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Emergency and Business Continuity Plan 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} maintains a robust Emergency and Business Continuity Plan that enables us to continue providing high-quality domiciliary care services in the event of an emergency or major disruption. This policy sets out our approach […]

DCW18-Risk Management and Assessment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Risk Management and Assessment Policy 1. Purpose The purpose of this policy is to establish a structured approach to identifying, assessing, managing, and mitigating risks in the delivery of domiciliary care services. {{org_field_name}} is committed to ensuring that all risks associated with care provision, staff safety, and organisational operations are […]

DCW17-Infection Prevention and Control (IPC) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Infection Prevention and Control (IPC) Policy 1. Purpose and Scope This policy sets out {{org_field_name}}’s commitment to preventing and controlling infections in the delivery of domiciliary care services. It has been developed to meet the requirements of Care Inspectorate Wales (CIW) and relevant legislation, ensuring we provide safe, high-quality care […]