DCW06-Compliance with the Social Services and Well-being (Wales) Act 2014 Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Compliance with the Social Services and Well-being (Wales) Act 2014 Policy 1. Introduction {{org_field_name}} is committed to providing safe, effective, person-centred and outcome-focused domiciliary care services in Wales. This policy explains how the service meets its duties under the Social Services and Well-being (Wales) Act 2014 and how it works […]

DCW05-Statement of Purpose Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Statement of Purpose Policy 1. Purpose The Statement of Purpose is a fundamental document required under the Regulation and Inspection of Social Care (Wales) Act 2016​. It defines the aims, objectives, and scope of services provided by {{org_field_name}}, ensuring transparency, compliance, and high standards of care. This document serves as […]

DCW04-Good Governance

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Good Governance Policy 1. Purpose The purpose of this policy is to establish a framework for strong, effective governance within {{org_field_name}} to ensure the provision of high-quality, person-centred domiciliary care services. Governance in domiciliary care is fundamental to achieving accountability, transparency, and continuous improvement. It ensures that our organisation meets […]

DCW03-Requirements for Registered Managers Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Requirements for Registered Managers Policy 1. Purpose The purpose of this policy is to ensure that the Registered Manager of {{org_field_name}} meets all legal, professional, and regulatory requirements in accordance with the Regulation and Inspection of Social Care (Wales) Act 2016 and The Regulated Services (Service Providers and Responsible Individuals) […]

DCW02-Fit and Proper Persons: Employed Staff Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fit and Proper Persons: Employed Staff Policy 1. Purpose The purpose of this policy is to ensure that all staff employed by {{org_field_name}} are fit and proper persons to deliver safe, compassionate, and high-quality domiciliary care services. This policy is designed to protect service users from harm, abuse, or neglect […]

DCW01-Fit and Proper Persons: Directors Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fit and Proper Persons: Directors Policy 1. Purpose The purpose of this policy is to ensure that all directors within {{org_field_name}} are fit and proper persons to manage and oversee the provision of domiciliary care services. The directors of a domiciliary care service hold significant responsibilities in ensuring safe, high-quality, […]

SL168-Open Door Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Open Door Policy 1. Purpose The purpose of this Open Door Policy is to create a culture of transparency, accessibility, and communication within {{org_field_name}}. It ensures that service users, staff, families, and external stakeholders can raise concerns, share ideas, or seek clarification without fear of reprisal. This policy supports CQC’s […]

SL167-Childrens Medication Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Children’s Medication Policy 1. Purpose At {{org_field_name}}, we are committed to ensuring the safe, effective, and person-centred administration of medication to children receiving support within our service. This policy ensures compliance with CQC regulations, NICE guidelines, the Medicines Act 1968, the Children’s Act 1989 & 2004, the Health and Social […]

SL166-Pest Control Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Pest Control Policy 1. Purpose The purpose of this policy is to outline the measures in place to prevent, monitor, and manage pest infestations within {{org_field_name}}’s supported living environments. Effective pest control ensures the safety, health, and well-being of service users, staff, and visitors. This policy supports compliance with CQC […]

SL165-Emergency Supply Shortages and Contingency Planning Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Emergency Supply Shortages and Contingency Planning Policy 1. Purpose The purpose of this policy is to establish a structured approach to managing supply shortages and implementing contingency planning within {{org_field_name}}’s supported living services. It ensures that essential supplies, including medical equipment, medications, food, and hygiene products, remain available at all […]