SL74-Dignity in Care Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Dignity in Care Policy 1. Purpose The purpose of this policy is to ensure that every person receiving support from {{org_field_name}} is treated with dignity, respect, compassion and kindness at all times. This includes respecting each person’s privacy, autonomy, independence, relationships, communication needs, culture, identity, choices, rights and home life. […]
SL73-Managing Service Users Living with Diabetes
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Service Users Living with Diabetes Policy 1. Purpose At {{org_field_name}}, we are committed to providing safe, effective, and person-centred care for individuals living with diabetes. Our approach ensures that individuals receive appropriate support in managing their condition while maintaining independence and quality of life. This policy supports compliance with […]
SL72-Managing Delayed and Missed Visits Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Delayed and Missed Visits Policy 1. Purpose The purpose of this policy is to ensure that all scheduled visits to people we support are carried out on time, and in cases where a visit is delayed or missed, there is a clear and effective response plan in place to […]
SL71-Death of a Service User Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Death of a Service User Policy 1. Purpose The purpose of this policy is to provide clear, lawful and compassionate guidance for staff on the actions to take following the death of a service user receiving care or support from {{org_field_name}}. This policy applies to deaths that occur while a […]
SL70-CQC Notifications Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} CQC Notifications Policy 1. Purpose At {{org_field_name}}, we are committed to ensuring compliance with Care Quality Commission (CQC) regulations by promptly and accurately reporting notifiable incidents. This policy outlines our procedures for notifying the CQC about significant events that may affect the well-being, safety, or quality of care provided to […]
SL69-Control of Substances Hazardous to Health (COSHH) Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Control of Substances Hazardous to Health (COSHH) Policy 1. Purpose At {{org_field_name}}, we are committed to protecting people receiving support, staff, agency workers, volunteers, contractors and visitors from avoidable harm caused by exposure to substances hazardous to health. This policy sets out how hazardous substances are identified, assessed, controlled, stored, […]
SL68-Service User Agreements and Termination Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Service User Agreements and Termination Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} establishes, reviews, varies, suspends and terminates service user care and support agreements for people receiving supported living services in England. The policy ensures compliance with the Health and Social Care Act […]
SL67-Clostridium Difficile (C. diff) Infection Prevention and Control Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Clostridium Difficile (C. diff) Infection Prevention and Control Policy 1. Purpose At {{org_field_name}}, we are committed to preventing and controlling the spread of Clostridium Difficile (C. diff) infections to protect individuals receiving support, staff, and visitors. This policy ensures compliance with CQC regulations, The Health and Social Care Act 2008 […]
SL66-Positive Behaviour Support and Managing Aggression Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Positive Behaviour Support and Managing Aggression Policy 1. Purpose The purpose of this policy is to provide clear guidance on promoting positive behaviour and managing aggression within {{org_field_name}}’s Supported Living Service. It aims to ensure that service users receive care and support in a manner that promotes dignity, respect, safety, […]
SL65-Use of CCTV and Surveillance in Service Users’ Homes Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Use of CCTV and Surveillance in Service Users’ Homes Policy 1. Purpose The purpose of this policy is to provide clear guidance on the lawful, ethical, necessary and proportionate use of CCTV, cameras, microphones, audio recording, monitoring devices, doorbell cameras, body-worn cameras, sensor-based monitoring and any other surveillance or recording […]