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Fit and Proper Persons: Directors Policy
1.Purpose
This policy sets out how {{org_field_name}} will meet the Fit and Proper Persons Requirement (FPPR) for directors under Regulation 5 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (as amended) and CQC guidance. It ensures that any person who is appointed as a director, or who performs director-level functions with responsibility for the quality and safety of any CQC regulated activity delivered by the organisation, is fit and proper to hold that role.
This includes ensuring we can demonstrate and evidence that directors are of good character, have the qualifications, competence, skills and experience required, are fit by reason of health (with reasonable adjustments where needed), have not been responsible for or involved in serious misconduct or mismanagement, and are not unfit under the legal “unfit person” grounds. We will keep robust records and make required information available to CQC on request.
2.Scope
This policy applies to individuals who are directors of the registered provider and to any person performing the functions of, or functions equivalent/similar to, a director who has director-level responsibility for the quality and safety of care, treatment or support and for meeting the Fundamental Standards.
This policy does not replace requirements for other roles (for example, nominated individual, registered manager, or other staff), which are managed under the relevant regulatory/HR policies and procedures.
Note: FPPR (Regulation 5) applies to corporate providers (and equivalent governance structures). Where the provider is an individual or partnership, the “fit person” requirements are addressed under Regulation 4 instead.
3. Definitions and roles in scope (FPPR – Regulation 5)
For the purpose of this policy:
- Director means a person who is a director within the meaning of company law or a person who performs director-level functions (including executive, non-executive, board members, partners in an equivalent governance role, or any individual with delegated authority for strategic oversight of quality and safety).
- Director-level responsibility means responsibility for oversight and decision-making that materially affects quality and safety, compliance with the Fundamental Standards, and the organisation’s ability to deliver regulated activities safely.
- Regulated activity refers to activities regulated by CQC under the Health and Social Care Act 2008 (for many supported living providers this commonly includes Personal Care, where provided).
- Fitness under Regulation 5 includes: good character; competence/qualifications/skills/experience; health (with reasonable adjustments); no serious misconduct/mismanagement; and not meeting any “unfit person” grounds.
- Unfit person grounds are the legal grounds set out in the regulations (for example, certain insolvency/disqualification restrictions).
4. Legal and Regulatory Framework
This policy is informed by and supports compliance with:
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (as amended) – Regulation 5 (Fit and Proper Persons: Directors) and associated requirements (including the expectation that required information is available and can be supplied to CQC on request).
- CQC guidance for Regulation 5 (including the “how to meet” guidance and in-depth FPPR guidance), which sets out CQC’s expectations for robust appointment checks, ongoing monitoring, evidence and decision-making.
- Care Quality Commission (Registration) Regulations 2009 – Regulation 15 (Notice of changes), including statutory notifications where there are changes to directors/officers and other registered details.
- Where relevant: corporate governance and director eligibility legislation (for example, director disqualification/insolvency restrictions) and data protection law for handling checks and declarations.
5. Appointment and Assessment Process
We will take all reasonable steps to ensure any director (or equivalent) meets FPPR before appointment. The assessment will be evidence-based, proportionate to risk, and recorded in a Fit and Proper Persons Assessment Record held by the organisation. As a minimum, we will evidence:
- Identity and right to work (where applicable) and confirmation of the person’s role and responsibilities.
- Full employment history with explanations for any gaps.
- References (including the most recent relevant employer/board chair where possible) addressing conduct, integrity and leadership.
- Qualifications, competence, skills and experience relevant to the director role and oversight of quality and safety.
- Health declaration confirming the individual is able, with reasonable adjustments where needed, to perform the duties intrinsic to the role.
- Good character checks including a signed self-declaration covering: criminal convictions/cautions (as lawfully disclosable), regulatory sanctions, safeguarding concerns, conflicts of interest, and any other matters relevant to integrity.
- Assessment of whether the individual has been responsible for, privy to, contributed to, or facilitated serious misconduct or mismanagement in any regulated activity (or an equivalent service).
- Checks for director ineligibility/unfitness grounds, including (as applicable) insolvency/bankruptcy restrictions and director disqualification restrictions.
- DBS checks will be obtained where the role is eligible and where it is proportionate to the individual’s duties (for example, where the director also undertakes regulated activity at service level). Where DBS is not eligible or proportionate, we will document alternative assurance measures.
Decision and sign-off: The chair/board (or authorised committee) will record the decision that the individual is fit and proper, including the evidence reviewed, any risks identified, and the rationale for proceeding (or not proceeding) with appointment.
6.Ongoing Compliance and Monitoring
We will maintain ongoing assurance that directors remain fit and proper through:
- Annual FPPR declaration and review confirming continued compliance with Regulation 5 requirements.
- Trigger-event reporting: Directors must notify the Chair/Compliance Lead without delay (and in any event within 5 working days) of any matter that may affect fitness, including (but not limited to) arrests/charges/convictions (as lawfully disclosable), professional regulator investigations or sanctions, insolvency/bankruptcy events, director disqualification issues, safeguarding allegations, substantiated complaints about conduct, or any allegation of serious misconduct/mismanagement.
- Re-assessment following triggers: Where a trigger event occurs, the organisation will carry out a documented FPPR re-assessment and determine proportionate action (additional oversight, restrictions, retraining, suspension, or removal).
- Statutory notifications to CQC: Where changes occur that are notifiable (for example, changes to directors/officers or registered details), we will submit the relevant statutory notification in line with CQC Registration Regulations (Regulation 15 – Notice of changes) and CQC notifications guidance.
- Regulator referral: Where Regulation 5 requires it (for example, where the individual is a regulated professional and no longer meets FPPR requirements), the relevant professional regulator will be informed as required.
7.Roles and Responsibilities
The board of directors holds collective responsibility for ensuring compliance with this policy. The chairperson oversees the fit and proper persons’ process and ensures that all directors meet the required standards. Where in place, the Human Resources team is responsible for conducting background checks and maintaining records of compliance. Senior management must provide support and ensure that directors receive the necessary training and updates on regulatory requirements.
Directors themselves must uphold the highest standards of integrity and professionalism. They must disclose any conflicts of interest, criminal convictions, or financial concerns that may impact their ability to fulfil their duties. Any failure to meet the fit and proper persons criteria must be reported and addressed without delay.
Compliance/Company Secretary function (or delegated Compliance Lead):
- Maintains the FPPR evidence file for each director (appointment checks, declarations, reviews, investigations and outcomes).
- Ensures statutory notifications to CQC are made when required (including changes to directors/officers and other registered details) and retains confirmation of submission.
- Provides assurance reporting to the board on FPPR compliance and any identified risks.
8.Training and Development
To support directors in maintaining their fitness for the role, our scheme provides ongoing professional development opportunities. Training includes governance best practices, Supported Living regulatory standards, safeguarding responsibilities, and ethical leadership. Regular updates on changes in legislation and industry standards are provided to ensure that directors remain informed and competent in their roles.
Training will also include Fit and Proper Persons (Regulation 5) responsibilities, director accountability for quality and safety, and how to recognise and report trigger events that may affect fitness.
9.Record-Keeping and Confidentiality
We will maintain a secure FPPR file for each director (or equivalent), including appointment evidence, declarations, reviews, investigation records and board decisions. Records will be retained for the duration of the individual’s appointment plus a minimum of 6 years (or longer where required by law, contractual obligations, or in response to ongoing investigations/claims).
Information will be stored and shared in line with data protection law. Where CQC requests evidence, we will be able to produce the FPPR file promptly, subject to lawful redaction where appropriate.
10.Investigation and Remediation
Where concerns arise that a director may not meet FPPR requirements, we will:
- Assess immediate risk and put interim safeguards in place (for example, increased oversight, restricting responsibilities, or temporary suspension from specific duties) where necessary to protect people using the service.
- Conduct a documented FPPR investigation against the Regulation 5 criteria (good character, competence, health with reasonable adjustments, misconduct/mismanagement, unfit person grounds).
- Make a board-level decision (or authorised committee decision) with a recorded rationale and evidence.
- Take necessary and proportionate action to ensure the office is held only by a fit and proper individual (which may include retraining, formal warning, removal/dismissal, or other governance action).
- Where required, make relevant notifications/referrals (including to professional regulators where applicable) and retain evidence of actions taken.
11.Policy Review and Compliance Monitoring
This policy is reviewed annually or sooner if there are significant changes in legislation, regulatory requirements, or scheme structure. Compliance with this policy is regularly audited, and findings are reported to the board for continuous improvement.
Our scheme is dedicated to ensuring that all directors remain fit and proper to lead and oversee high-quality supported living services. By upholding the principles of this policy, we maintain the trust and confidence of tenants, support staff, and regulatory bodies, ensuring that our scheme operates with transparency, accountability, and excellence.
Appendix 1 – FPPR Evidence Checklist (Directors)
CQC notification submissions (where applicable) and confirmations
Identity verification and role description
Employment history + gap explanations
References
Qualifications/skills/experience evidence
Health declaration (reasonable adjustments considered)
Self-declaration (character, conflicts, convictions as lawfully disclosable, regulatory history)
Misconduct/mismanagement assessment notes
Director eligibility/unfitness checks (disqualification/insolvency as applicable)
DBS check decision (eligible/proportionate) and result where obtained
Board/committee decision record and sign-off date
Annual declaration dates + trigger event reviews + outcomes
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