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Statement of Purpose Policy
1. Purpose
The purpose of this policy is to outline the requirements for maintaining an up-to-date and comprehensive Statement of Purpose in compliance with Regulation 12 of the Care Quality Commission (Registration) Regulations 2009. The Statement of Purpose serves as a key document that sets out our organisation’s aims, objectives, and details of the services we provide within our supported living service.
This policy ensures that our Statement of Purpose remains accurate, relevant, and reflective of our commitment to providing high-quality, person-centred care. It also ensures that our service users, staff, stakeholders, and the Care Quality Commission (CQC) have a clear understanding of our organisational values, structure, and operational framework.
2. Scope
This policy applies to:
- The Registered Manager, who is responsible for ensuring the Statement of Purpose is kept up to date and submitted to the CQC.
- Directors and Senior Leadership Teams, ensuring compliance with regulatory requirements.
- All Staff, who must be familiar with the organisation’s Statement of Purpose and uphold its values in daily practice.
- Service Users and Families, who must have access to an accurate description of the service they are receiving.
- CQC and Other Regulatory Bodies, who must be informed of any updates or changes.
3. Legal and Regulatory Framework
This policy is guided by:
- Regulation 12 of the Care Quality Commission (Registration) Regulations 2009 – Requirement for a clear and accurate Statement of Purpose.
- Health and Social Care Act 2008 – Requirements for the registration and operation of regulated activities.
- Regulation 17: Good Governance – Ensuring effective oversight and management of service documentation.
- CQC Fundamental Standards – Providing transparency about the services offered and organisational values.
Failure to comply with these regulations may result in enforcement actions by the CQC, including refusal of registration or other regulatory measures.
4. Content of the Statement of Purpose
Our Statement of Purpose is a legally required document that must contain specific details about our organisation, including:
- Organisation Details:
- Name, address, and contact information of the service provider.
- Name of the Registered Manager and Nominated Individual.
- Legal status of the organisation (e.g., company, charity, or sole trader).
- Aims and Objectives:
- The overall mission and purpose of the service.
- Our commitment to delivering high-quality, person-centred care.
- Promotion of independence, dignity, and choice for service users.
- Services Provided:
- A detailed description of the types of supported living services offered.
- The categories of service users we support (e.g., adults with learning disabilities, mental health conditions, or physical disabilities).
- The specific regulated activities we are registered for.
- Location of Services:
- The address(es) where the regulated activities are carried out.
- Whether services are provided in a single location or across multiple sites.
- Staffing and Management Structure:
- Overview of leadership, management, and governance structures.
- Roles and responsibilities of key personnel, including the Registered Manager.
- Service User Rights and Safeguards:
- How we uphold dignity, privacy, and choice.
- How complaints and concerns are handled.
- Safeguarding policies in place to protect service users from harm.
5. Maintaining and Updating the Statement of Purpose
To ensure that our Statement of Purpose remains compliant and up to date, we have established a structured review and update process:
- Annual Review: The Registered Manager is responsible for reviewing the document at least once per year.
- Updates Following Organisational Changes: If there are significant changes in services, staffing, or locations, the Statement of Purpose must be updated immediately.
- Submission to CQC: Any revisions must be submitted to the CQC within 28 days of making changes, as required by Regulation 12.
- Distribution and Accessibility: The most recent version must be accessible to:
- Service users and families upon request.
- Staff, who must be familiar with its contents.
- CQC Inspectors, as part of regulatory reviews.
6. Communication and Staff Awareness
To ensure that all employees understand and implement the values outlined in our Statement of Purpose, we provide:
- Training During Induction: All new staff receive training on the mission, values, and services outlined in our Statement of Purpose.
- Regular Staff Meetings: Updates are discussed in team meetings to ensure all employees are aligned with any changes.
- Display in the Workplace: A copy of the Statement of Purpose is readily available at all service locations.
- Accessible Formats: Where required, we provide versions in easy-read formats, braille, or translated into other languages.
7. Compliance Monitoring and Governance
To ensure continuous compliance with CQC regulations, we have established governance mechanisms to oversee the management of the Statement of Purpose:
- Internal Compliance Audits: Conducted quarterly to verify accuracy and relevance.
- Feedback Mechanisms: Service users and stakeholders are encouraged to provide feedback on the content and relevance of the document.
- Designated Compliance Officer: Responsible for overseeing regulatory adherence and submission timelines.
- CQC Notifications: Ensuring that all revisions and significant service changes are reported in accordance with Regulation 12.
8. Managing Non-Compliance
Failure to maintain an up-to-date Statement of Purpose can lead to regulatory penalties or enforcement actions. To prevent non-compliance, we:
- Implement a document control system to track updates and approvals.
- Assign responsibility to the Registered Manager to ensure timely submissions.
- Conduct training sessions for senior staff on CQC documentation requirements.
- Address any CQC feedback or concerns promptly to maintain our regulatory standing.
9. Related Policies
This policy should be read alongside:
- Good Governance Policy – Ensuring effective oversight and management.
- Compliance with the Care Act 2014 Policy – Aligning with legal obligations.
- Recruitment, Selection, and Retention Policy – Outlining staff responsibilities.
- Safeguarding Adults Policy – Ensuring service user protection.
- Quality Assurance and Compliance Policy – Ensuring high standards of service delivery.
10. Policy Review
This policy will be reviewed annually or sooner if changes in legislation, CQC regulations, or organisational needs require amendments. Updates will be communicated to staff, stakeholders, and CQC to ensure ongoing compliance and operational efficiency.
Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
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