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Premises: Care Homes (Wales) Policy

Policy Statement

This policy sets out the values, principles and procedures underpinning {{org_field_name}}’s approach to meeting its statutory responsibilities regarding {{org_field_name}} premises.

The home’s policies and procedures on the design, care and maintenance of its premises are produced to meet the requirements of the Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017 and statutory guidance.

Key regulations are:

• Regulation 43 and 44: Overarching Requirement; Premises — Accomodation-based Services Only
• Regulation 47: Premises — All Services
• Regulation 48: Facilities and Equipment
• Regulation 50–54: Additional Requirements (as applicable)
• Regulation 56: Hygiene and Infection Control
• Regulation 57: Health and Safety.

{{org_field_name}} considers that the people who live here should expect their quality of life to be enhanced by their admission to the home and by the provision of a safe, well-maintained and comfortable environment. The home considers that everyone who lives here has the right to live their life with privacy, dignity, independence and choice and that the quality of the physical environment is a key factor in this regard.

Premises Policy

The purpose of the home is to provide comfortable, family-like care. The premises is thus divided into small units, each with its own communal focus and community area.

Note:

This description will vary from home to home and will reflect the Statement of Purpose and the home’s brochures.

The environment has been designed to encourage and support people’s independence promoting their support and safety. The provision of private rooms and quiet, restful areas has been balanced with homely, communal areas where people can mix and be with each other. People may elect to eat their meals in their rooms, but they are encouraged to eat in the communal dining room, reflecting the home’s belief that mealtimes are an important social occasion.

People who live here can expect the following.

1. To be offered private, single accommodation furnished, decorated and equipped to a high standard which they may use and enjoy as and when they wish.
2. To be allowed to bring their own items of furniture, if they so desire, to add their own touches to their rooms.
3. To have locked cabinets for the security of valuables with a key which they themselves may keep if they wish to.
4. To have access to all communal areas of the home and its grounds with the provision of adequate access routes and, where people have mobility needs, by the use of such aids and modifications as are necessary to meet those needs (eg by the use of ramps, widened doors, lifts and grab rails, etc).
5. To have access to a call system with an accessible alarm facility in every room, even in bathrooms and toilets.
6. To have adequate central heating, comfortable lighting and natural ventilation both in their rooms and in communal areas.
7. To have wash-hand basins and en-suite facilities in their rooms.
8. To have any complaint of any fault or defect in the premises listened to, registered in the maintenance log and acted upon as a priority.
9. (As applicable) CCTV cameras are not used inside the home and are used only (if at all) on external doors.
10. To be informed about the fire safety procedures, fire escapes and evacuation procedures in the event of fire or similar catastrophe and to take part in regular fire safety exercises in line with the home’s fire safety policies.

Maintenance Policy

The home is always maintained to a high standard. In particular the following apply.

1. All material parts of the home, including fixtures and fittings, are well-maintained and a maintenance schedule is in place in line with the Workplace (Health, Safety and Welfare) Regulations 1992.
2. Staff are expected to report to the management any features of the premises that they believe may constitute a hazard to people using services or other staff, eg torn or frayed carpets, damaged flooring, broken windows, etc.

All reports are addressed to the manager and entered in the maintenance log, signed and dated.

• General site maintenance is the responsibility of: ______________________________
• Grounds maintenance is the responsibility of: ______________________________
• Plumbing and electrical work or maintenance should be referred to: ______________________________

Training

All staff receive training covering basic information about staff duties and responsibilities under the Health and Safety at Work, etc Act 1974 and about health and safety risk management and the reporting of hazards.

All new staff receive induction training in line with the Social Care Wales: All Wales Induction Framework for Health and Social Care. The training includes a thorough tour of the premises and thorough guidance on fire systems and escape routes, and procedures and information about the premises.

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Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}

Reviewed on: {{last_update_date}}

Next Review Date: {{next_review_date}}

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