CH193-Energy Efficiency Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Energy Efficiency Policy 1. Purpose The purpose of this policy is to promote environmental sustainability and responsible energy usage within {{org_field_name}}’s home care operations. By managing energy efficiently, we contribute to reducing our environmental impact, lowering operational costs, and supporting the health and well-being of the people we support and […]

CH192-On-Call Person Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} On-Call Person Policy 1. Purpose The purpose of this policy is to ensure the continuous provision of safe, responsive, and person-centred care outside of standard working hours through the implementation of a structured and effective on-call system. The on-call person is responsible for handling emergencies, supporting staff, and making key […]

CH191-Electrical Safety and Maintenance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Electrical Safety and Maintenance Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} manages and monitors all aspects of electrical safety and maintenance within the context of home care services. This includes the safe use of electrical equipment by staff and the people we support, conducting […]

CH190-Continence Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Continence Care Policy 1. Purpose The purpose of this policy is to ensure that people supported by {{org_field_name}} receive sensitive, dignified, and person-centred continence care that promotes their health, comfort, independence, and well-being. This policy ensures that continence support is delivered in accordance with the Health and Social Care Act […]

CH189-Consent to Dental Treatment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Consent to Dental Treatment Policy 1. Purpose The purpose of this policy is to ensure that all people supported by {{org_field_name}} are supported to access safe, appropriate and timely oral health care and dental treatment, and that any care or treatment is provided only where valid and informed consent has […]

CH188-Computer Systems and Security Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Computer Systems and Security Policy 1. Purpose The purpose of this policy is to establish clear governance, security and operational requirements for the use of computer systems, digital care records, mobile devices, cloud-based systems, email, messaging platforms and electronic information across {{org_field_name}}. This policy applies to all digital and electronic […]

CH187-Commissioning, Contracts and Resident Agreements Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Commissioning, Contracts and Resident Agreements Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} establishes, maintains and reviews robust, transparent and legally compliant systems for commissioning arrangements, placement agreements, resident contracts, service specifications and contractual relationships connected with the operation of its care home services in […]

CH186-Staff Whose First Language is Not English Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Whose First Language is Not English Policy 1. Purpose The purpose of this policy is to promote effective communication, equality, and safety by providing clear guidance on the recruitment, support, and development of staff whose first language is not English. At {{org_field_name}}, we value diversity in our workforce and […]

CH185-Clinical Governance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Clinical Governance Policy 1. Purpose The purpose of this policy is to outline how {{org_field_name}} implements, maintains and continually improves a robust Clinical Governance Framework within the care home. Clinical governance ensures that residents receive safe, effective, compassionate, person-centred and high-quality care through clear leadership, accountability, risk management, evidence-based practice, […]

CH184-Use of Chaperones Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Use of Chaperones Policy in Home Care 1. Purpose The purpose of this policy is to ensure that all people living at {{org_field_name}} receive care and support that protects their dignity, privacy, autonomy, safety and human rights. The use of a chaperone during intimate, personal, sensitive or potentially distressing care […]