CH163-Legionella Prevention and Water Safety Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Legionella Prevention and Water Safety Policy 1. Purpose The purpose of this policy is to set out {{org_field_name}}’s approach to preventing and controlling the risk of exposure to Legionella bacteria and ensuring water safety in all care environments we manage or operate in. Legionella is a potentially fatal form of […]

CH162-Pain Assessment and Management Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Pain Assessment and Management Policy 1. Purpose The purpose of this policy is to ensure that all people supported by {{org_field_name}} receive timely, person-centred, and evidence-based assessment and management of pain. Uncontrolled or unrecognised pain can have a significant negative impact on a person’s quality of life, mental health, mobility, […]

CH161-Workplace Relationships and Professional Conduct Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Workplace Relationships and Professional Conduct Policy 1. Purpose The purpose of this policy is to promote and maintain a positive, respectful, and professional working environment at {{org_field_name}}, where staff uphold the highest standards of integrity, ethics, and behaviour. This policy outlines how we manage interpersonal conduct, workplace relationships, and professional […]

CH160-Supporting New and Expectant Mothers in the Workplace Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supporting New and Expectant Mothers in the Workplace Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a safe, inclusive, and supportive working environment for new and expectant mothers in compliance with the Equality Act 2010, the Health and Safety at Work Act 1974, and […]

CH159-Cleaning, Disinfection, and Sterilisation Procedures Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Cleaning, Disinfection, and Sterilisation Procedures Policy 1. Purpose The purpose of this policy is to ensure that effective and consistent procedures are in place at {{org_field_name}} for cleaning, disinfecting, and sterilising equipment, surfaces, and environments in order to minimise the risk of infection and maintain a safe, hygienic setting for […]

CH158-Gathering Feedback Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gathering Feedback Policy 1. Purpose The purpose of this policy is to outline how {{org_field_name}} actively and systematically gathers, evaluates, and responds to feedback from the people we support, their families, staff, professionals, and other stakeholders. Gathering feedback is essential to driving continuous improvement, promoting transparency, and ensuring that the […]

CH157-Fixed-Term Employment Contracts Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fixed-Term Employment Contracts Policy 1. Purpose The purpose of this policy is to establish a fair, compliant, and consistent approach to the recruitment, management, and conclusion of fixed-term employment contracts at {{org_field_name}}. Fixed-term contracts provide flexibility to meet short-term staffing needs such as covering long-term absence, responding to temporary increases […]

CH156-Using Temporary Staffing Agencies Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Using Temporary Staffing Agencies Policy 1. Purpose This policy outlines how {{org_field_name}} safely and effectively utilises temporary staffing agencies to ensure continuity of high-quality care and support during staff shortages or unexpected absences. The use of agency staff is carefully managed to meet the standards set out in the Health […]

CH155-Modern Slavery Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Modern Slavery Policy 1. Purpose The purpose of this policy is to affirm {{org_field_name}}’s zero-tolerance approach to all forms of modern slavery, including human trafficking, forced labour, debt bondage, and exploitation. We are committed to preventing, identifying, and responding to any instances of modern slavery within our organisation, workforce, and […]

CH154-New Service User Onboarding Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} New Service User Onboarding Policy 1. Purpose The purpose of this policy is to ensure that the onboarding process for every new individual supported by {{org_field_name}} is safe, person-centred, dignified, and effective. The onboarding process marks the beginning of the individual’s journey with us and is crucial for building trust, […]