All the Policies and Procedures CQC requires during the registration process.
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} PurposeThis policy outlines the procedures for managing and responding to care-related issues outside of standard office hours. It ensures that clients continue to receive safe, effective, compassionate care and that staff feel supported to respond confidently to any situation, in line with the Health and Social Care Act 2008 (Regulated […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Mental Capacity Act Implementation Policy 1. Purpose The purpose of this policy is to provide a clear framework for the implementation of the Mental Capacity Act 2005 (MCA) within {{org_field_name}}. The MCA is designed to protect and empower individuals who may lack the capacity to make certain decisions for themselves. […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Positive Behaviour Support and Managing Aggression Policy 1. Purpose The purpose of this policy is to outline {{org_field_name}}’s approach to promoting positive behaviour while effectively managing aggression in a way that ensures the dignity, safety, and well-being of all service users, staff, and stakeholders. This policy is designed to uphold […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Ensuring Accessible Information Policy 1. Purpose and Scope The purpose of this policy is to outline how {{org_field_name}} complies with the Accessible Information Standard (AIS), ensuring that individuals with communication needs receive information in formats they can understand and are supported to communicate effectively. This policy applies to all staff, […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Adults Policy 1. Introduction Safeguarding means protecting an adult’s right to live in safety, free from abuse and neglect. It is about preventing harm and enabling adults at risk to maintain control over their lives. Abuse and neglect can have devastating consequences, so safeguarding is a fundamental priority in […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Quality Assurance Policy 1. Introduction Purpose of the Policy At {{org_field_name}}, we are committed to delivering exceptional, high-quality domiciliary care that puts our service users at the heart of everything we do. This Quality Assurance Policy sets out our approach to ensuring that our services are safe, effective, compassionate, and […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} End of Life and Palliative Care Policy 1. Purpose The purpose of this policy is to outline {{org_field_name}}’s commitment to delivering compassionate, dignified, and person-centred end-of-life and palliative care. This policy ensures that all service users with life-limiting illnesses or nearing the end of life receive high-quality, holistic support that […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Duty of Candour Policy 1. Purpose At {{org_field_name}}, we are committed to providing high-quality, safe, and compassionate care to all our service users. However, we recognise that despite best efforts, things can sometimes go wrong. When this happens, we have a legal and moral responsibility to be open and honest […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Confidentiality and Data Protection (GDPR) – Service User Policy 1. Introduction At {{org_field_name}}, we are committed to safeguarding the privacy and personal data of our service users. This policy outlines our approach to managing personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Equality, Diversity, and Human Rights (EDHR) Policy 1. Introduction 1.1 Purpose of the Policy This policy sets out {{org_field_name}}’s commitment to promoting equality, diversity, and human rights in all aspects of its service provision and employment practices. The organisation is dedicated to ensuring that all individuals, including staff, service users, […]
