All the Policies and Procedures CQC requires during the registration process.
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Out of Hours Policy Purpose This policy sets out how we manage and respond to care-related issues outside standard office hours so that people continue to receive safe, effective and responsive care at all times. It supports compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Mental Capacity Act Implementation Policy 1. Purpose The purpose of this policy is to provide a clear framework for the implementation of the Mental Capacity Act 2005 (MCA) within {{org_field_name}}. The MCA is designed to protect and empower individuals who may lack the capacity to make certain decisions for themselves. […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Positive Behaviour Support (PBS) Policy for Adults 1. Purpose The purpose of this policy is to outline {{org_field_name}}’s approach to supporting adults who may display distressed behaviours, sometimes described as behaviour that challenges, using a Positive Behaviour Support (PBS) approach. Our aims are to improve the person’s quality of life, […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Accessible Information Standard Policy 1. Purpose and Scope The purpose of this policy is to set out how {{org_field_name}} meets people’s information and communication support needs in accordance with the Accessible Information Standard (AIS), where the Standard applies, and with wider legal requirements concerning accessible and person-centred communication. This policy […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Adults Policy This policy underpins {{org_field_name}}’s compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (including Regulation 13: Safeguarding service users from abuse and improper treatment) and the Care Quality Commission (Registration) Regulations 2009 (including Regulation 18: Notification of other incidents) and Regulation 20 (Duty […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Quality Assurance Policy 1. Introduction Purpose of the Policy At {{org_field_name}}, we are committed to delivering exceptional, high-quality domiciliary care that puts our service users at the heart of everything we do. This Quality Assurance Policy sets out our approach to ensuring that our services are safe, effective, compassionate, and […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} End of Life and Palliative Care Policy 1. Purpose The purpose of this policy is to outline {{org_field_name}}’s commitment to delivering compassionate, dignified, and person-centred end-of-life and palliative care. This policy ensures that all service users with life-limiting illnesses or nearing the end of life receive high-quality, holistic support that […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Duty of Candour Policy 1. Purpose At {{org_field_name}}, we are committed to providing high-quality, safe, and compassionate care to all our service users. However, we recognise that despite best efforts, things can sometimes go wrong. When this happens, we have a legal and moral responsibility to be open and honest […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Confidentiality and Data Protection (GDPR) – Service User Policy 1. Introduction At {{org_field_name}}, we are committed to safeguarding the privacy, confidentiality and personal data of our service users. This policy sets out how {{org_field_name}} collects, uses, stores, shares, protects and manages personal information in accordance with: The Data (Use and […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Equality, Diversity, and Human Rights (EDHR) Policy 1. Introduction 1.1 Purpose of the Policy This policy sets out {{org_field_name}}’s commitment to promoting equality, diversity, and human rights in all aspects of its service provision and employment practices. The organisation is dedicated to ensuring that all individuals, including staff, service users, […]
