DC135-Mental Capacity Act Implementation Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Mental Capacity Act Implementation Policy 1. Purpose The purpose of this policy is to provide a clear framework for the implementation of the Mental Capacity Act 2005 (MCA) within {{org_field_name}}. The MCA is designed to protect and empower individuals who may lack the capacity to make certain decisions for themselves. […]
DC13-Safeguarding Adults from Abuse and Improper Treatment Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Adults Policy 1. Introduction Safeguarding means protecting an adult’s right to live in safety, free from abuse and neglect. It is about preventing harm and enabling adults at risk to maintain control over their lives. Abuse and neglect can have devastating consequences, so safeguarding is a fundamental priority in […]
DC51-Quality Assurance Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Quality Assurance Policy 1. Introduction Purpose of the Policy At {{org_field_name}}, we are committed to delivering exceptional, high-quality domiciliary care that puts our service users at the heart of everything we do. This Quality Assurance Policy sets out our approach to ensuring that our services are safe, effective, compassionate, and […]
DC38-End of Life and Palliative Care Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} End of Life and Palliative Care Policy 1. Purpose The purpose of this policy is to outline {{org_field_name}}’s commitment to delivering compassionate, dignified, and person-centred end-of-life and palliative care. This policy ensures that all service users with life-limiting illnesses or nearing the end of life receive high-quality, holistic support that […]
DC35-Duty of Candour Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Duty of Candour Policy 1. Purpose At {{org_field_name}}, we are committed to providing high-quality, safe, and compassionate care to all our service users. However, we recognise that despite best efforts, things can sometimes go wrong. When this happens, we have a legal and moral responsibility to be open and honest […]
DC34-Confidentiality and Data Protection (GDPR) Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Confidentiality and Data Protection (GDPR) – Service User Policy 1. Introduction At {{org_field_name}}, we are committed to safeguarding the privacy and personal data of our service users. This policy outlines our approach to managing personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data […]
DC30-Equality, Diversity, and Inclusion Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Equality, Diversity, and Human Rights (EDHR) Policy 1. Introduction 1.1 Purpose of the Policy This policy sets out {{org_field_name}}’s commitment to promoting equality, diversity, and human rights in all aspects of its service provision and employment practices. The organisation is dedicated to ensuring that all individuals, including staff, service users, […]
DC29-Whistleblowing (Speaking Up) Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Whistleblowing (Speaking Up) Policy 1. Introduction At {{org_field_name}}, we are committed to creating an open and honest workplace where employees feel safe and supported when raising concerns about wrongdoing, misconduct, or poor practice. We recognise that speaking up is essential for maintaining high standards of care, ensuring compliance with legal […]
DC26-Recruitment, Selection, and Retention Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Recruitment, Selection, and Retention Policy 1. Introduction Purpose of the Policy This policy outlines {{org_field_name}}’s commitment to ensuring that recruitment, selection, and retention processes are fair, inclusive, and legally compliant. {{org_field_name}} recognises that a robust and transparent recruitment process is essential for attracting and retaining high-quality staff who are dedicated […]
DC23-Lone Working and Staff Safety Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Lone Working and Staff Safety Policy 1. Introduction At {{org_field_name}}, we recognise that lone working is an integral part of domiciliary care. Many of our staff members provide essential care services to individuals in their own homes, often working alone without direct supervision. While this allows service users to maintain […]