CQC Registration Policies and Procedures (Supported Living) Archives

SL132-Restrictive Practices and Physical Interventions Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Restrictive Practices and Physical Interventions Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} adheres to CQC regulations, the Mental Capacity Act 2005, the Human Rights Act 1998, and other relevant legislation when implementing restrictive practices and physical interventions. This policy aims to: 2. Scope This […]

SL66-Positive Behaviour Support and Managing Aggression Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Positive Behaviour Support and Managing Aggression Policy 1. Purpose The purpose of this policy is to provide clear guidance on promoting positive behaviour and managing aggression within {{org_field_name}}’s Supported Living Service. It aims to ensure that service users receive care and support in a manner that promotes dignity, respect, safety, […]

SL51-Quality Assurance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Quality Assurance Policy 1. Introduction Purpose of the Policy At {{org_field_name}}, we are committed to delivering exceptional, high-quality supported living that puts our tenants at the heart of everything we do. This Quality Assurance Policy sets out our approach to ensuring that our schemes are safe, effective, compassionate, and continuously […]

SL39-Mental Capacity and Deprivation of Liberty Safeguards Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Mental Capacity and Deprivation of Liberty Safeguards Policy 1. Introduction At {{org_field_name}}, we are committed to upholding the rights and dignity of all service users, ensuring that individuals receive care and support in a manner that respects their autonomy and decision-making abilities. This policy outlines our approach to assessing mental […]

SL30-Equality, Diversity, and Human Rights (EDHR) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Equality, Diversity, and Human Rights (EDHR) Policy 1. Introduction 1.1 Purpose of the Policy This policy sets out {{org_field_name}}’s commitment to promoting equality, diversity, and human rights in all aspects of its service provision and employment practices. The organisation is dedicated to ensuring that all individuals, including staff, service users, […]

SL26-Recruitment, Selection, and Retention Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Recruitment, Selection, and Retention Policy 1. Introduction Purpose of the Policy This policy outlines {{org_field_name}}’s commitment to ensuring that recruitment, selection, and retention processes are fair, inclusive, and legally compliant. {{org_field_name}} recognises that a robust and transparent recruitment process is essential for attracting and retaining high-quality staff who are dedicated […]

SL21-Medication Management and Administration Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Medication Management and Administration Policy 1. Purpose and Scope 1.1 Purpose The purpose of this Medication Management Policy is to establish clear and robust guidelines for the safe handling, storage, administration, and disposal of medicines in Supported Living settings. This policy ensures that all staff members adhere to best practices […]

SL17-Infection Prevention and Control (IPC) and Cleanliness Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Infection Prevention and Control (IPC) and Cleanliness Policy 1. Purpose and Scope This policy outlines the infection prevention and control measures at {{org_field_name}} to ensure the safety of service users, staff, and visitors. It aligns with the Code of Practice on the prevention and control of infections under The Health […]

SL14-Receiving and Acting on Complaints Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Receiving and Acting on Complaints Policy 1. Introduction At {{org_field_name}}, we are committed to providing high-quality supported living services that meet the needs of our service users. We recognise that feedback, including complaints, is essential to improving our services and ensuring the safety, dignity, and satisfaction of those we support. […]

SL13-Safeguarding Adults from Abuse and Improper Treatment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Adults from Abuse and Improper Treatment Policy Policy Statement and Principles {{org_field_name}} is fully committed to safeguarding the welfare and rights of the adults using its supported living services. We have a zero-tolerance approach to any form of abuse or improper treatment. All staff are expected to uphold the […]

Policy Bundle: CQC Registration Policies and Procedures (Supported Living)