HCS45-Use of Agency and Temporary Staff Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Use of Agency and Temporary Staff Policy 1. Purpose The purpose of this policy is to set out {{org_field_name}}’s arrangements for the safe, lawful and appropriate use of agency, relief, bank and temporary staff in the delivery of Care at Home services in Scotland. The policy supports continuity of care, […]

HCS44-Staffing Levels and Rotas Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staffing Levels and Rotas Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} maintains appropriate staffing arrangements and an effective rota system to provide safe, high-quality, person-centred care and support in accordance with the Health and Care (Staffing) (Scotland) Act 2019, the Health and Social Care […]

HCS43-Absence and Sickness Management Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Absence and Sickness Management Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} has a structured and effective approach to managing staff sickness and absence while maintaining high-quality care standards. This policy aims to provide guidance on reporting, recording, and managing sickness-related absences fairly and consistently, […]

HCS42-Workforce Wellbeing and Support Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Workforce Wellbeing and Support Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a supportive, safe, and positive working environment that promotes the wellbeing of all employees. We recognise that the physical and mental wellbeing of our workforce is essential in delivering high-quality care to […]

HCS41-Professional Boundaries Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Professional Boundaries Policy 1. Purpose The purpose of this policy is to provide clear guidance to all employees of {{org_field_name}} on maintaining professional boundaries while delivering care and support services. Establishing and maintaining appropriate professional relationships is essential to protect the dignity, rights, and well-being of the people we support, […]

HCS40-Staff Code of Conduct Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Code of Conduct Policy 1. Purpose The purpose of this policy is to define the professional standards, behaviour, and ethical responsibilities expected from all employees of {{org_field_name}}. The policy is aligned with the Scottish Social Services Council (SSSC) Codes of Practice, Health and Social Care Standards (Scotland), and Care […]

HCS39-Disciplinary and Grievance Procedures Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Disciplinary and Grievance Procedures Policy 1. Purpose The purpose of this policy is to ensure that disciplinary and grievance matters at {{org_field_name}} are managed fairly, consistently, promptly and lawfully, while protecting the health, safety, wellbeing and rights of employees and the people who use our service. As a registered Care […]

HCS38-Supervision and Appraisal Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supervision and Appraisal Policy 1. Purpose The purpose of this policy is to outline {{org_field_name}}’s approach to supervision and appraisal, ensuring that all employees receive structured, supportive, and developmental feedback to enhance their professional growth and maintain high-quality care standards. Supervision and appraisal are key elements in promoting staff well-being, […]

HCS37-Training and Continuing Professional Development (CPD) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Training and Continuing Professional Development (CPD) Policy 1. Purpose The purpose of this policy is to ensure that all employees within {{org_field_name}} receive high-quality training and ongoing professional development opportunities to maintain competency, enhance skills, and deliver outstanding person-centred care. This policy aligns with the Health and Social Care Standards: […]

HCS36-Induction and Probation Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Induction and Probation Policy 1. Purpose The purpose of this policy is to ensure that all new employees of {{org_field_name}} receive a structured and comprehensive induction process, followed by a probation period that assesses their suitability for their role. The policy ensures that all staff are equipped with the knowledge, […]