249 Policies and Procedures required to legally manage your Homecare Agency in Wales.
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Spot Checks Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} conducts regular spot checks to maintain high standards of care delivery, regulatory compliance, staff performance, and service user safety. Spot checks are unannounced visits carried out by management to assess the quality of care, adherence […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safe Use of Display Screen Equipment (DSE) Policy 1. Purpose The purpose of this policy is to ensure the safe and effective use of Display Screen Equipment (DSE) within {{org_field_name}}, reducing the risk of work-related musculoskeletal disorders, eye strain, fatigue, and other health concerns associated with prolonged use. This policy […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} CQC Inspection Ratings Display Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} complies with regulatory requirements regarding the display, publication, and communication of Care Quality Commission (CQC) inspection ratings. Although domiciliary care services in Wales are regulated by Care Inspectorate Wales (CIW) rather than CQC, […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} DBS Checks Policy Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}Reviewed on: {{last_update_date}}Next Review Date: {{next_review_date}}Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Accessible Premises and Disability Inclusion Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a fully accessible, inclusive, and disability-friendly environment for all service users, staff, and visitors. This policy sets out how accessibility is embedded into our premises, service delivery, and workplace culture, ensuring […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Dignity in Care Policy 1. Purpose The purpose of this policy is to ensure that all service users receiving domiciliary care from {{org_field_name}} are treated with dignity, respect, and compassion at all times. This policy aligns with the Regulation and Inspection of Social Care (Wales) Act 2016and The Regulated Services […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Service Users Living with Diabetes Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides safe, effective, and person-centred care for service users living with diabetes. Diabetes is a chronic condition that requires ongoing management, lifestyle adjustments, and coordinated healthcare interventions to prevent complications. This […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Delayed and Missed Visits Policy 1. Purpose The purpose of this policy is to ensure that all home care visits provided by {{org_field_name}} are delivered as scheduled, and that in the event of a delay or missed visit, appropriate actions are taken to safeguard service users and maintain compliance […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Death of a Service User Policy 1. Purpose The purpose of this policy is to provide clear guidance on how {{org_field_name}} responds to and manages the death of a service user with professionalism, dignity, and sensitivity. The policy ensures compliance with Care Inspectorate Wales (CIW) regulations, legal obligations, and best […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} CQC Notifications Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} complies with the Care Inspectorate Wales (CIW) notification requirements by reporting relevant incidents, changes, and significant events promptly and in line with regulatory standards. Timely and accurate notifications ensure transparency, safeguard service users, and enable […]
