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Policy Bundle: Domiciliary Care Policies and Procedures (Wales)

249 Policies and Procedures required to legally manage your Homecare Agency in Wales.

DCW69-Control of Substances Hazardous to Health (COSHH) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Control of Substances Hazardous to Health (COSHH) Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} effectively manages substances hazardous to health in accordance with the Control of Substances Hazardous to Health (COSHH) Regulations 2002. This policy provides clear procedures to identify, assess, and control risks […]

DCW68-Service User Agreements and Termination Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Service User Agreements and Termination Policy 1. Purpose The purpose of this policy is to ensure that all service users entering into an agreement with {{org_field_name}} have a clear understanding of the terms, conditions, rights, and responsibilities associated with receiving domiciliary care services. This policy also outlines the processes for […]

DCW67-Clostridium Difficile (C. diff) Infection Prevention and Control Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Clostridium Difficile (C. diff) Infection Prevention and Control Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} effectively prevents, manages, and controls Clostridium difficile (C. diff) infections in accordance with Care Inspectorate Wales (CIW) regulations, public health guidelines, and best infection control practices. Our objectives are […]

DCW66-Positive Behaviour Support and Managing Aggression Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Positive Behaviour Support and Managing Aggression Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} promotes a person-centred, positive approach to behaviour management while effectively preventing and managing aggression or challenging behaviour in a way that protects the dignity, rights, and safety of service users and […]

DCW65-Use of CCTV and Surveillance in Service Users’ Homes Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Use of CCTV and Surveillance in Service Users’ Homes Policy 1. Purpose The purpose of this policy is to establish clear guidelines on the use of CCTV and other surveillance systems in service users’ homes, ensuring that privacy, dignity, and legal rights are protected. This policy ensures that {{org_field_name}} complies […]

DCW64-Catheter Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Catheter Care Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides safe, dignified, and effective catheter care for service users requiring catheterisation as part of their care plan. This policy outlines how our organisation meets Care Inspectorate Wales (CIW) regulations, best practice guidelines, and infection […]

DCW63-Developing and Managing Care Plans Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Developing and Managing Care Plans Policy 1. Purpose The purpose of this policy is to establish a structured, person-centred approach to the development, implementation, monitoring, and review of care plans for individuals receiving domiciliary support services from {{org_field_name}}. This policy ensures that all care plans are designed to meet the […]

DCW62-Caldicott Principles and Patient Information Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Caldicott Principles and Patient Information Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} upholds the highest standards of confidentiality, integrity, and lawful processing of patient information in line with the Caldicott Principles, UK GDPR, and Care Inspectorate Wales (CIW) regulations. This policy sets out clear […]

DCW61-Safe and Secure Business Premises Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safe and Secure Business Premises Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a safe, secure, and compliant workplace for staff, service users, visitors, and stakeholders. A well-maintained and protected business environment is essential for preventing risks, safeguarding sensitive information, and ensuring a safe […]

DCW60-Supporting People Living with Autism Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supporting People Living with Autism Policy 1. Introduction Our Home Care business is committed to providing high-quality, person-centred care for individuals living with Autism Spectrum Disorder (ASD), ensuring their needs, preferences, and aspirations are respected and supported. We recognise the unique challenges faced by individuals with autism, and our policy […]