249 Policies and Procedures required to legally manage your Homecare Agency in Wales.
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Whistleblowing (Speaking Up) Policy 1. Purpose The purpose of this policy is to provide a safe and confidential way for staff to speak up about any wrongdoing, misconduct, or failures in care within {{org_field_name}}. We want all team members to feel confident that they can raise concerns without fear. This […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Conduct and Code of Ethics Policy 1. Purpose The purpose of this policy is to establish the expected standards of professional conduct and ethical behaviour for all staff at {{org_field_name}}. Our organisation is committed to delivering high-quality, person-centred domiciliary care while upholding integrity, respect, and professionalism in all aspects […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Support and Development Policy Introduction and Scope This policy outlines how {{org_field_name}} supports and develops all its staff to ensure high-quality domiciliary care services. It applies to all employees – including care workers, administrative staff, ancillary staff, and volunteers – and describes our approach to induction, training, supervision, and […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Recruitment, Selection, and Retention Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} recruits, selects, and retains competent, compassionate, and skilled staff who meet regulatory requirements and can deliver safe, high-quality domiciliary care services. This policy ensures compliance with Care Inspectorate Wales (CIW) regulations and promotes […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Notification of Other Incidents Policy 1. Purpose The purpose of this policy is to ensure that all significant incidents affecting the safety, well-being, and quality of care provided by {{org_field_name}} are promptly reported, recorded, and escalated in compliance with Care Inspectorate Wales (CIW) regulations. This policy ensures that: 2. Scope […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Management of Accidents, Incidents, and Near Misses Policy 1. Introduction Our Home Care business is committed to ensuring the safety, well-being, and protection of all service users, staff, and visitors. We recognise that accidents, incidents, and near misses must be effectively reported, investigated, and acted upon to prevent recurrence and […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Lone Working and Staff Safety Policy 1. Purpose The purpose of this policy is to ensure the safety, security, and well-being of all staff who work alone while delivering care services at {{org_field_name}}. As a domiciliary care provider, many of our staff members work independently in service users’ homes, and […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling and Disposal of Hazardous Substances Policy 1. Purpose The purpose of this policy is to ensure the safe handling, storage, use, and disposal of hazardous substances within {{org_field_name}} to protect staff, service users, visitors, and the environment. This policy aligns with the latest CIW regulations in Wales and ensures […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Medication Management and Administration Policy Introduction and Purpose This Medication Management and Administration Policy outlines how {{org_field_name}} ensures the safe handling of medicines for individuals receiving care in their own homes. The purpose of this policy is to promote safe, effective, and person-centred medication support in compliance with all relevant […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fire Safety and Evacuation Procedures Policy 1. Introduction Our Home Care business is committed to ensuring the highest standards of fire safety and emergency preparedness in accordance with the Regulatory Reform (Fire Safety) Order 2005, Care Inspectorate Wales (CIW) regulations, and Health and Safety at Work Act 1974. We take […]
