DC184-Children, Young People, Family Involvement Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Children / Young People / Family Involvement Policy   1. Purpose and ethos {{org_field_name}} believes that children and young people do best when their voices are heard and their families and trusted networks are welcomed as partners in care. This policy sets out how we involve children and young people […]

DC183-Safe Recruitment and Vetting in Domiciliary Care-Adults and Children

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safe Recruitment and Vetting in Domiciliary Care (Children and Adults) Recruiting staff to work in domiciliary care (providing personal care in clients’ homes or community settings) requires robust vetting and safeguarding measures. In England, extra legal and regulatory steps apply when staff will work with children and young people (0–18), […]

DC182-Receiving and Acting on Complaints Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Receiving and Acting on Complaints Policy 1. Introduction At {{org_field_name}}, we are committed to providing high-quality domiciliary care services that meet the needs of our service users of all ages. We deliver personal care and support in a variety of settings, including individuals’ homes and community locations such as parks, […]

DC181-Quality Assurance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Quality Assurance Policy 1. Introduction Purpose of the Policy At {{org_field_name}}, we are committed to delivering exceptional, high-quality domiciliary care for people of all ages (including children and young people) that puts our service users at the heart of everything we do. This Quality Assurance Policy sets out our approach […]

DC180-Person-Centred Care Planning Policy (Adults, Children and Young People)

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Person-Centred Care Planning Policy (Adults, Children and Young People) Purpose The purpose of this policy is to ensure that all individuals receiving domiciliary care services – including both adults and children/young people – are provided with care and support tailored to their specific needs, preferences, and aspirations. {{org_field_name}} is committed […]

DC179-Infection Control Policy-Adults and Children

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Infection Control Policy (Adults and Children) 1. Purpose This policy outlines how {{org_field_name}}, as a domiciliary care provider in England, prevents and controls infections to protect service users and staff – including both adults and children/young people. Effective infection prevention and control (IPC) is essential for ensuring people stay healthy […]

DC178-Duty of Candour Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Duty of Candour Policy 1. Purpose At {{org_field_name}}, we are committed to providing high-quality, safe, and compassionate care to all our service users. However, we recognise that despite best efforts, things can sometimes go wrong. When this happens, we have a legal and moral responsibility to be open and honest […]

DC177-Consent to Care and Treatment Policy & Procedures – Children and Young People (0–18 years)

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Consent to Care and Treatment Policy & Procedures – Children and Young People (0–18 years) 1. Purpose At {{org_field_name}}, we are committed to ensuring that all children and young people receiving our domiciliary care services – whether at home or in the community – are cared for in ways that […]

DC176-Children and Young People Inclusion Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Children and Young People Inclusion Policy Introduction We are committed to providing inclusive, equitable care for all children and young people from birth up to 18 years old. Our service supports children across this full age range, including infants, children with complex needs, and teenagers. We serve families referred by […]

DC174-Out of Hours Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Out of Hours Policy Purpose This policy sets out how we manage and respond to care-related issues outside standard office hours so that people continue to receive safe, effective and responsive care at all times. It supports compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 […]