NA88-Pre-Employment Screening and Vetting Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Pre-Employment Screening and Vetting Policy 1. Purpose The purpose of this Pre-Employment Screening and Vetting Policy is to ensure that {{org_field_name}} recruits and supplies only those temporary workers who are safe, competent, qualified, and suitable for the delivery of high-quality care and support in health and social care settings. This […]
NA111-Agency Staff Allocation and Booking Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Agency Staff Allocation and Booking Policy 1. Purpose The purpose of this policy is to establish clear, safe, and legally compliant procedures for the allocation and booking of temporary staff, including Registered Nurses (RNs) and Healthcare Assistants (HCAs), supplied by {{org_field_name}} to client organisations. This policy ensures that all bookings […]
NA110-Handling Complaints Against Agency Staff Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling Complaints Against Agency Staff Policy 1. Purpose The purpose of this policy is to outline a clear, fair, and transparent procedure for handling complaints made against agency staff supplied by {{org_field_name}}. As a provider of temporary healthcare staff, including registered nurses, healthcare assistants, and other care workers, {{org_field_name}} recognises […]
NA109-Bank Holiday Working and Pay Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Bank Holiday Working and Pay Policy 1. Purpose The purpose of this Bank Holiday Working and Pay Policy is to provide clear, transparent, and equitable guidance regarding the expectations, entitlements, and arrangements for temporary workers employed by {{org_field_name}} who are asked to work on bank holidays. The policy ensures that […]
NA108-Employment Status Determination Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Employment Status Determination Policy 1. Purpose The purpose of this policy is to outline how {{org_field_name}} determines, records, and manages the employment status of all staff engaged to deliver temporary healthcare staffing services. This policy is vital to ensuring that the employment status of Registered Nurses (RNs), Healthcare Assistants (HCAs), […]
NA107-Handling Clients Feedback Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling Clients’ Feedback Policy {{org_field_name}} 1. Purpose The purpose of this policy is to provide a transparent, effective, and client-centred framework for handling all forms of client feedback received by {{org_field_name}}. Feedback, whether positive, negative, or neutral, plays a vital role in improving the quality of service provision, maintaining client […]
NA106-Mobile Phones and Electronic Devices Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Mobile Phones and Electronic Devices Policy 1. Purpose The purpose of this policy is to establish clear, consistent, and safe guidelines for the use of mobile phones and electronic devices by all staff working under {{org_field_name}}, including registered nurses, healthcare assistants, and other temporary healthcare workers. The policy is designed […]
NA105-Agency Staff Conflict Resolution Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Agency Staff Conflict Resolution Policy 1. Purpose The purpose of this Agency Staff Conflict Resolution Policy is to provide a clear, structured, and fair framework for preventing, managing, and resolving conflicts involving temporary workers employed by {{org_field_name}}. Conflicts may arise between temporary workers, between temporary workers and client staff, or […]
NA104-Client Contract Management Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Client Contract Management Policy 1. Purpose The purpose of this policy is to establish a structured and transparent approach to the negotiation, implementation, management, and review of contracts with client organisations receiving temporary healthcare staffing services from {{org_field_name}}. The policy ensures that all client agreements are legally compliant, clearly documented, […]
NA103-Professional Indemnity and Liability Insurance Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Professional Indemnity and Liability Insurance Policy {{org_field_name}} 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} fully complies with legal, regulatory, and contractual obligations concerning professional indemnity and liability insurance. This policy outlines the procedures for securing, maintaining, and managing insurance arrangements for all services provided by […]