SL168-Open Door Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Open Door Policy 1. Purpose The purpose of this Open Door Policy is to create a culture of transparency, accessibility, and communication within {{org_field_name}}. It ensures that service users, staff, families, and external stakeholders can raise concerns, share ideas, or seek clarification without fear of reprisal. This policy supports CQC’s […]

SL167-Children’s Medication Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Children’s Medication Policy 1. Purpose At {{org_field_name}}, we are committed to ensuring the safe, effective, and person-centred administration of medication to children receiving support within our service. This policy ensures compliance with CQC regulations, NICE guidelines, the Medicines Act 1968, the Children’s Act 1989 & 2004, the Health and Social […]

SL166-Pest Control Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Pest Control Policy 1. Purpose The purpose of this policy is to outline the measures in place to prevent, monitor, and manage pest infestations within {{org_field_name}}’s supported living environments. Effective pest control ensures the safety, health, and well-being of service users, staff, and visitors. This policy supports compliance with CQC […]

SL165-Emergency Supply Shortages and Contingency Planning Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Emergency Supply Shortages and Contingency Planning Policy 1. Purpose The purpose of this policy is to establish a structured approach to managing supply shortages and implementing contingency planning within {{org_field_name}}’s supported living services. It ensures that essential supplies, including medical equipment, medications, food, and hygiene products, remain available at all […]

SL164-National Data Opt-Out Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} National Data Opt-Out Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} fully complies with the National Data Opt-Out Programme, which gives individuals the right to opt out of their confidential patient information being used for research and planning purposes. This policy aligns with the requirements […]

SL163-Legionella Prevention and Water Safety Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Legionella Prevention and Water Safety Policy 1. Purpose The purpose of this policy is to establish a robust framework for the prevention, control, and management of Legionella bacteria in the water systems of {{org_field_name}}’s supported living services. This policy ensures compliance with CQC Regulation 12 (Safe Care and Treatment) and […]

SL162-Pain Assessment and Management Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Pain Assessment and Management Policy 1. Purpose The purpose of this policy is to establish a structured approach to pain assessment, monitoring, and management within {{org_field_name}}’s supported living services. It ensures that service users receive appropriate, timely, and effective pain relief in accordance with CQC Regulation 9 (Person-Centred Care) and […]

SL161-Workplace Relationships and Professional Conduct Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Workplace Relationships and Professional Conduct Policy 1. Purpose The purpose of this policy is to establish clear expectations for workplace relationships and professional conduct within {{org_field_name}}’s supported living services. It aims to promote a harmonious, respectful, and inclusive work environment, ensuring that all staff members, service users, and stakeholders are […]

SL160-Supporting New and Expectant Mothers in the Workplace Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supporting New and Expectant Mothers in the Workplace Policy 1. Purpose The purpose of this policy is to ensure that new and expectant mothers working within {{org_field_name}}’s supported living services are supported, protected, and provided with the necessary adjustments to continue working safely and effectively. This policy aligns with CQC […]

SL159-Cleaning, Disinfection, and Sterilisation Procedures Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Cleaning, Disinfection, and Sterilisation Procedures Policy 1. Purpose The purpose of this policy is to establish clear, comprehensive, and effective procedures for cleaning, disinfection, and sterilisation within {{org_field_name}}’s supported living services. A well-structured infection control and hygiene framework is essential to safeguarding the health, safety, and well-being of service users, […]