Supported Living Policies and Procedures

Over 180 Supported Living Policies and Procedures that cover every possible scenario

CQC Compliant

Suitable for CQC registration and daily business use

Branded

Logo, contact details, business name, registered manager

Monthly Updates

Rest assured; we update the policies every month. You are covered!

Supported Living Policies and Procedures Pack – Your Comprehensive Compliance Solution

At e-Care HUB, we recognise the unique challenges and responsibilities inherent in providing supported living services. Our Supported Living Policies and Procedures Pack is expertly designed to ensure your service not only adheres to but excels in meeting the standards required in the UK.

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What You’ll Receive with Our Policies and Procedures Pack

CQC Compliant Policies

Our pack includes a wide range of policies that are up-to-date and compliant with the latest regulations and best practices in supported living care. We continuously monitor changes in the sector to keep you compliant and informed.

Branding Customisation

We personalize your policies to reflect your brand’s identity. This includes incorporating your logo, business name, and details of key personnel, ensuring a professional and cohesive presentation.

Monthly Updates

The field of supported living is dynamic, and so are our policies. With regular updates, we ensure that your service is always aligned with current legal and regulatory standards.

User-Friendly Features

Policy Sharing: Easily share relevant policies with your staff, ensuring everyone is informed and aligned with your operational standards.

Super User Access: Delegate management responsibilities by adding other super users to your account, simplifying administrative tasks.


PDF Downloads: For ease of access and training, download any policy in a convenient PDF format.


Staff Profiles: Create and manage staff profiles, fostering a more organised and efficient administrative process.

Purchase our Supported Living Policies and Procedures Pack

Why Choose e-Care HUB?

Expertise: Our team specialises in supported living, offering solutions that are both practical and compliant.

Customisation: We go beyond the one-size-fits-all approach, offering personalized solutions that reflect your brand’s identity.

Peace of Mind: With our pack, focus on delivering exceptional care, knowing that your policy management is in expert hands.

Invest in Excellence

Choose e-Care HUB’s Supported Living Policies and Procedures Pack for a streamlined, compliant, and professional approach to care provision. Contact us today to learn more and take the first step towards enhanced care quality and compliance.

A list of some of the policies included in the pack

SL01-Fit and Proper Persons: Directors Policy
SL02-Fit and Proper Persons: Employed Staff Policy
SL03-Requirements for Registered Managers Policy
SL04-Good Governance
SL05-Statement of Purpose Policy
SL06-Compliance with the Care Act 2014 Policy
SL07-Person-Centred Care Policy
SL08-Dignity and Respect Policy
SL09-Consent to Care Policy
SL10-Visiting and Accompanying in Care Homes and Hospitals Policy
SL11-Safe Care and Treatment Policy
SL12-Meeting Nutritional and Hydration Needs Policy
SL13-Safeguarding Adults from Abuse and Improper Treatment Policy
SL14-Receiving and Acting on Complaints Policy
SL15-Regulated Activities Compliance Policy
SL16-Health and Safety at Work Policy
SL17-Infection Prevention and Control Policy
SL18-Risk Management and Assessment Policy
SL19-Emergency and Business Continuity Plan
SL20-Fire Safety and Evacuation Procedures
SL21-Medication Management and Administration Policy
SL22-Handling and Disposal of Hazardous Substances Policy
SL23-Lone Working and Staff Safety Policy
SL24-Management of Accidents, Incidents, and Near Misses Policy
SL25-Notification of Other Incidents Policy
SL26-Recruitment, Selection, and Retention Policy
SL27-Staff Supervision, Training, and Development Policy
SL28-Staff Conduct and Code of Ethics Policy
SL29-Whistleblowing (Speaking Up) Policy
SL30-Equality, Diversity, and Inclusion Policy
SL31-Disciplinary and Grievance Policy
SL32-Handling and Prevention of Bullying and Harassment Policy
SL33-Staff Leave and Absence Policy
SL34-Confidentiality and Data Protection (GDPR)-Service User Policy
SL35-Duty of Candour Policy
SL36-Initial Assessment and Care Planning Policy
SL37-Moving and Handling Policy
SL38-End of Life and Palliative Care Policy
SL39-Mental Capacity and Deprivation of Liberty Safeguards Policy
SL40-Assisting with Personal Care Policy
SL41-Managing Service User Finances Policy
SL42-Communication and Engagement with Service Users and Families Policy
SL43-Transportation and Accompanying Service Users Policy
SL44-Supporting Individuals with Dementia Policy
SL45-Assisting Service Users with Medication Policy
SL46-Protection from Radicalisation and Extremism (Prevent Duty) Policy
SL47-Record Keeping and Documentation Policy
SL48-Handling Service User Belongings and Valuables Policy
SL49-Prevention of Falls and Injury Policy
SL50-Supporting Service Users with Learning Disabilities Policy
SL51-Quality Assurance Policy
SL52-Safeguarding Children from Abuse and Improper Treatment Policy
SL53-Confidentiality and Data Protection (GDPR)-Staff Policy
SL54-Managing Heat Waves Policy
SL55-Accessible Information Standard Policy
SL56-HIV Awareness and Support Policy
SL57-Bribery and Fraud Prevention Policy
SL58-PRN Medication Management Policy
SL59-Asthma Management Policy
SL60-Supporting People Living with Autism Policy
SL61-Safe and Secure Business Premises Policy
SL62-Caldicott Principles and Patient Information Policy
SL63-Developing and Managing Person Centred Care Plans Policy
SL64-Catheter Care
SL65-Use of CCTV and Surveillance in Service Users’ Homes Policy
SL66-Positive Behaviour Support and Managing Aggression Policy
SL67-Clostridium Difficile (C. diff) Infection Prevention and Control Policy
SL68-Service User Agreements and Termination Policy
SL69-Control of Substances Hazardous to Health (COSHH) Policy
SL70-CQC Notifications Policy
SL71-Death of a Service User Policy
SL72-Managing Delayed and Missed Visits Policy
SL73-Managing Service Users Living with Diabetes
SL74-Dignity in Care Policy
SL75-Accessible Premises and Disability Inclusion Policy
SL76-DBS Checks Policy
SL77-CQC Inspection Ratings Display Policy
SL78-Safe Use of Display Screen Equipment (DSE) Policy
SL79-Spot Checks Policy
SL80-Staff Dress Code and Uniform Policy
SL81-International Recruitment and Employment Policy
SL82-Recruitment and Employment of Ex-Offenders Policy
SL83-Reducing Carbon Footprint in Supported Living Policy
SL84-Epilepsy Awareness and Seizure Management Policy
SL85-Oxygen Storage, Use, and Safety Policy
SL86-Flood and Floods Management and Safety Policy
SL87-Safe Use of Emollients and Fire Risk Management Policy
SL88-First Aid at Work Policy
SL89-Food Hygiene Policy
SL90-Flexible Working and Work-Life Balance Policy
SL91-PEG Care and Management
SL92-Gender-Inclusive Care Policy
SL93-Staff References Policy
SL94-Using Social Media Platforms Policy
SL95-Stoma Care and Management Policy
SL96-Staff Identification and ID Card Policy
SL97-Staff Induction Training Policy
SL98-Intermediate Care and Reablement Support Policy
SL99-Best Practice in Intimate Personal Care Policy
SL100-Staff Safety and Abuse Prevention Policy
SL101-Safe Key Holding and Access Management Policy
SL102-Leg Ulcer Management and Prevention Policy
SL103-Live-in and Overnight Care Policy
SL104-Supporting Employees with Disabilities Policy
SL105-COVID-19 Management Policy
SL106-Maternity Leave Policy
SL107-Occupational Health Screening and Medical Reports Policy
SL108-Infection Outbreaks Policy
SL109-Mental Health and Wellbeing at Work Policy
SL110-Mobile Devices (Phones and Tablets) Policy
SL111-Secondary Employment and Conflict of Interest Policy
SL112-Safe Moving and Handling of Bariatric Service Users Policy
SL113-Employee Notice Periods and Resignation Policy
SL114-Verification of Expected Deaths by Registered Nurses Policy
SL115-Occupational Health and Employee Wellbeing Policy
SL116-Online Safety Policy
SL117-Oral Care Policy
SL118-Paternity Leave Policy
SL119-Supporting Personal and Sexual Relationships Policy
SL120-Professional Development Policy
SL121-Supporting Service Users with Pets: Risk Assessment and Safety Policy
SL122-Safe Collection and Handling of Prescriptions Policy
SL123-Pressure Ulcer Prevention and Management Policy
SL124-Maintaining Professional Boundaries Policy
SL125-Recycling Policy
SL126-Managing Redundancy and Employee Support Policy
SL127-Employee DBS Reporting Policy
SL128-Requesting Medical Support: GP, Paramedic, and Specialist Services Policy
SL129-Resuscitation or DNAR Policy
SL130-Employee Retirement Planning and Support Policy
SL131-Missing Service User Response and Safeguarding Policy
SL132-Restrictive Practices and Physical Interventions Policy
SL133-Transgender Equality and Workplace Support Policy
SL134-Self-Care, Wellbeing, and Personal Treatment Policy
SL135-Mental Capacity Act Implementation Policy
SL136-Sharing Information with 3rd Party Organisations Policy
SL137-Managing Sharps Policy
SL138-Team Building Events Policy
SL139-Preventing Social Isolation and Loneliness Policy
SL140-Staff Appraisal Policy
SL141-Staff Vaccination Policy
SL142-Employee Statutory Leave and Time Off Policy
SL143-Technology-Enabled Care and Telecare Policy 
SL144-Volunteer and Intern Recruitment, Training, and Support Policy
SL145-Safe Management of Warfarin and Anticoagulant Therapy Policy
SL146-Working with External Providers and Agencies in Home Care Policy
SL147-Wound Care and Management Policy
SL148-Cold Weather and Winter Safety Policy
SL149-Stroke Awareness, Prevention, and Care Policy
SL150-Home Adaptations and Mobility Equipment Policy
SL151-Gas Safety and Compliance Policy
SL152-Preventing Suicide by Hanging and Strangulation Policy
SL153-CQC Regulations Policy
SL154-New Service User Onboarding Policy
SL155-Modern Slavery Policy
SL156-Using Temporary Staffing Agencies Policy
SL157-Fixed-Term Employment Contracts Policy
SL158-Gathering Feedback Policy
SL159-Cleaning-Disinfection-and Sterilisation Procedures Policy
SL160-Supporting New and Expectant Mothers in the Workplace Policy
SL161-Workplace Relationships and Professional Conduct Policy
SL162-Pain Assessment and Management Policy
SL163-Legionella Prevention and Water Safety Policy
SL164-National Data Opt-Out Policy
SL165-Emergency Supply Shortages and Contingency Planning Policy
SL166-Pest Control Policy
SL167-Children’s Medication Policy
SL168-Open Door Policy

Purchase our Supported Living Policies and Procedures Pack