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{{org_field_name}}
Registration Number: {{org_field_registration_no}}
Control of Substances Hazardous to Health (COSHH) Policy
1. Purpose
The purpose of this policy is to ensure that {{org_field_name}} complies with the Control of Substances Hazardous to Health (COSHH) Regulations 2002, ensuring the safe handling, use, storage, and disposal of hazardous substances within our care home. This policy aims to protect service users, staff, visitors, and contractors from risks associated with hazardous substances while maintaining a safe and compliant working environment.
This policy aligns with:
- The Health and Safety at Work etc. Act 1974.
- The Control of Substances Hazardous to Health Regulations 2002, as amended.
- The Management of Health and Safety at Work Regulations 1999.
- The Regulation and Inspection of Social Care (Wales) Act 2016.
- The Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017, as amended.
- Welsh Government statutory guidance for service providers and responsible individuals on meeting service standard regulations for care home services, including the 2024 guidance on supplies, hygiene, health and safety and medicines.
- Relevant Health and Safety Executive guidance on COSHH, workplace exposure limits, control measures, monitoring, health surveillance, training and emergency arrangements.
- The Environmental Protection Act 1990 and applicable waste management requirements.
- The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013, where an incident meets the reporting threshold.
2. Scope
This policy applies to:
- All employees, including care staff, domestic staff, maintenance workers, and management.
- Agency staff, bank staff, volunteers, students and any other persons working in or on behalf of the service.
- Visiting professionals, external contractors and maintenance workers where their work may involve or be affected by hazardous substances.
- Any activity undertaken in the care home where exposure to chemicals, biological agents, bodily fluids, clinical waste, aerosols, dusts, fumes or other hazardous substances may occur.
- Service users, ensuring they are protected from exposure to hazardous substances.
- Visitors and contractors, ensuring compliance with COSHH regulations.
- Suppliers and external waste management providers, ensuring safe and lawful disposal of hazardous substances.
The policy covers:
- Identification and risk assessment of hazardous substances.
- Safe handling, storage, and disposal of substances.
- Training and responsibilities of staff.
- Incident reporting and emergency procedures.
This policy must be read alongside the Health and Safety at Work Policy, Infection Prevention and Control Policy, Medication Policy, Waste Management or Handling and Disposal of Hazardous Substances Policy, Cleaning Policy, Personal Protective Equipment Policy, Accident and Incident Reporting Policy, RIDDOR procedure, Safeguarding Policy and Business Continuity Policy.
3. Identifying and Assessing Hazardous Substances
3.1. What Are Hazardous Substances?
Hazardous substances include any chemicals, biological agents, or materials that may cause harm to health. Examples include:
- Cleaning agents, such as bleach, disinfectants, and sanitisers.
- Clinical waste, including bodily fluids, contaminated dressings, and sharps.
- Medication waste, such as expired or contaminated drugs.
- Aerosols and pressurised containers, used in cleaning or medical treatments.
- Personal care products, including chemical-based shampoos or skin treatments.
For the purposes of this policy, hazardous substances may include substances purchased by the service, substances brought onto the premises by contractors, substances generated by work activities, and biological agents. Examples include, but are not limited to:
- cleaning products, disinfectants, sanitisers, detergents, descalers, toilet cleaners and laundry chemicals;
- bodily fluids, blood, vomit, urine, faeces, sputum, contaminated dressings, soiled linen and any material that may contain infectious agents;
- sharps, clinical waste and offensive hygiene waste;
- medicines, medicated creams, patches and medication waste, where exposure or disposal creates a health or environmental risk;
- oxygen, aerosols, pressurised containers and any substance that may create fumes, vapours, mist or spray;
- maintenance substances, including paints, solvents, adhesives, lubricants, oils, fuels, dusts and pest-control products;
- any substance labelled with hazard pictograms, hazard statements or precautionary statements.
3.2. COSHH Risk Assessments
A COSHH risk assessment is conducted for all hazardous substances to:
- Identify potential hazards and health risks.
- Determine safe handling procedures to minimise exposure.
- Establish control measures, such as PPE and ventilation.
- Provide emergency response guidelines, including spill management.
A suitable and sufficient COSHH risk assessment must be completed before any hazardous substance is used or before any activity is undertaken that may expose staff, service users, visitors or contractors to a hazardous substance. The assessment must be completed by a competent person and must consider:
- the hazardous properties of the substance;
- who may be exposed, including service users, staff, agency staff, pregnant workers, young workers, immunocompromised persons, visitors and contractors;
- how exposure may occur, including inhalation, skin contact, eye contact, ingestion, injection or contact with broken skin;
- the level, frequency and duration of exposure;
- any workplace exposure limit that applies;
- the circumstances of the work, including cleaning, laundry, personal care, spill management, clinical waste handling, maintenance and contractor activity;
- the control measures required to prevent or adequately control exposure;
- the PPE or respiratory protective equipment required, where exposure cannot be adequately controlled by other means;
- storage, labelling, segregation, dilution, transport within the home and disposal arrangements;
- first-aid, spill, fire, emergency and escalation arrangements;
- any monitoring, maintenance, examination, testing or health surveillance required.
COSHH risk assessments must be reviewed at least annually and sooner where:
- a new substance, product or process is introduced;
- the manufacturer changes the Safety Data Sheet or instructions for use;
- there is an incident, near miss, exposure, spill, illness, allergic reaction or concern;
- monitoring, audit or staff feedback shows that controls may not be effective;
- there is a change in legislation, HSE guidance, CIW expectations, infection prevention guidance, waste arrangements or the needs of people using the service.
3.3. COSHH Register and Safety Data Sheets
{{org_field_name}} will maintain an up-to-date COSHH register of all hazardous substances used, stored or generated within the care home. The register will include the product name, location, purpose of use, responsible department, date introduced, current Safety Data Sheet, risk assessment reference, required controls, PPE/RPE requirements, storage requirements and disposal arrangements.
Safety Data Sheets must be obtained before a hazardous product is purchased or used. Staff must have access to relevant Safety Data Sheets and COSHH assessments at the point of use, including cleaning areas, laundry areas, sluice areas, maintenance areas, kitchens and COSHH storage areas where applicable.
No hazardous substance may be brought into the care home, decanted, mixed, used or stored unless it has been approved by the Registered Manager or delegated competent person and added to the COSHH register.
3.4. COSHH Hierarchy of Control
When managing hazardous substances, {{org_field_name}} will apply the COSHH hierarchy of control. The service will first consider whether exposure can be prevented. Where prevention is not reasonably practicable, exposure must be adequately controlled.
Control measures will be considered in the following order:
- eliminate the hazardous substance or activity where possible;
- substitute the substance with a safer product or safer form;
- reduce the quantity used and the number of people exposed;
- use closed systems, safe dispensing systems, dilution control systems or other engineering controls where appropriate;
- ensure suitable ventilation and safe working procedures;
- restrict access to areas where hazardous substances are used or stored;
- provide clear instructions, supervision and training;
- provide PPE or respiratory protective equipment only where risk remains after other controls have been applied.
PPE must not be used as the only control measure where exposure can be prevented or reduced by safer systems of work.
4. Safe Handling, Storage, and Use of Hazardous Substances
4.1. Safe Handling Procedures
To ensure safe handling, all staff must:
- Follow manufacturer instructions and COSHH data sheets.
- Wear appropriate Personal Protective Equipment (PPE), such as gloves and masks.
- Avoid direct skin contact or inhalation of hazardous substances.
- Use only approved substances, avoiding substitution with unregulated products.
- Ensure proper ventilation when using chemical-based products.
- only use hazardous substances for the purpose stated in the COSHH assessment and manufacturer’s instructions;
- never mix cleaning chemicals unless the manufacturer’s instructions and COSHH assessment confirm this is safe;
- never mix bleach with acidic products, descalers, toilet cleaners, ammonia-based products or any other product where toxic fumes may be produced;
- never decant substances into unlabelled containers, drink bottles, cups, medicine pots or food containers;
- only dilute products in accordance with manufacturer’s instructions and local procedures;
- keep substances under direct control during use and never leave hazardous substances unattended in areas accessed by service users or visitors;
- wash hands following use, removal of gloves or contact with contaminated material;
- report missing labels, damaged containers, spillages, unsafe storage, symptoms of exposure or concerns immediately to the person in charge.
4.2. Storage of Hazardous Substances
To prevent accidents, contamination, or misuse, all hazardous substances must be:
- Stored in locked, designated COSHH cupboards, away from food and medication.
- Clearly labelled with hazard symbols and safety instructions.
- Kept in original containers, preventing misidentification.
- Stored in accordance with the Safety Data Sheet, manufacturer’s instructions and COSHH assessment.
- Segregated where required, including separation of incompatible chemicals.
- Stored below eye level where practicable and in a manner that prevents leakage, accidental mixing or container damage.
- Kept away from heat sources, ignition sources, direct sunlight and areas where they may contaminate food, medicines, linen, personal care items or equipment.
- Stored so that service users, visitors and unauthorised staff cannot access them.
- Returned to secure storage immediately after use.
- Oxygen cylinders, aerosols and pressurised containers must be stored safely, secured from falling, kept away from heat and ignition sources, and managed in accordance with supplier instructions and fire risk assessment requirements.
- Monitored for expiry dates, ensuring expired substances are disposed of safely.
A documented monthly COSHH stock check will be completed by the delegated competent person. The check will confirm that substances are authorised, labelled, in date, safely stored, included on the COSHH register, supported by a current Safety Data Sheet and covered by a current COSHH risk assessment. Any unauthorised, expired, damaged, leaking or unlabelled product must be removed from use immediately and disposed of safely.
4.3. Use of Personal Protective Equipment and Respiratory Protective Equipment
PPE and respiratory protective equipment must be provided by {{org_field_name}} where the COSHH risk assessment identifies that it is required. PPE/RPE must be suitable for the substance, task, person and level of risk.
PPE/RPE may include:
- disposable or reusable gloves suitable for the substance being handled;
- disposable aprons or protective clothing;
- eye or face protection where there is a risk of splashing;
- fluid-resistant masks where required for infection prevention and control;
- respiratory protective equipment where there is a risk from harmful dusts, fumes, vapours, aerosols or gases.
Staff must be trained in the correct selection, use, removal, cleaning, storage and disposal of PPE/RPE. Tight-fitting respiratory protective equipment must only be used by staff who have been fit-tested and trained in its use.
PPE/RPE must be inspected before use and replaced immediately if damaged, contaminated, expired, ill-fitting or unsuitable. Staff must report any shortage, defect or concern immediately to the person in charge.
4.4. Maintenance, Examination and Testing of Control Measures
Control measures must be maintained in effective working order and used correctly. This includes, where relevant, dilution systems, ventilation, extraction, closed containers, spill kits, PPE, RPE, sharps containers, clinical waste bins, laundry equipment, cleaning equipment and storage cupboards.
The Registered Manager or delegated competent person will ensure that:
- control measures are checked at suitable intervals;
- defects are reported and acted on promptly;
- staff do not use defective equipment or unsafe control measures;
- manufacturer’s maintenance instructions are followed;
- records of checks, maintenance, examination, testing and remedial action are retained.
Where a control measure is found to be ineffective, the task must stop unless safe alternative controls are put in place.
4.5. Exposure Monitoring and Workplace Exposure Limits
Where a hazardous substance has a workplace exposure limit, or where the COSHH risk assessment identifies a possible risk from inhalation of dust, fumes, vapours, mist, aerosols or gases, the Registered Manager must seek competent health and safety advice to determine whether exposure monitoring is required.
Exposure monitoring may be required where:
- the effectiveness of control measures cannot be confirmed by observation alone;
- staff report symptoms that may be linked to exposure;
- substances with workplace exposure limits are used;
- there is a change to products, processes, quantities, ventilation or work location;
- required by legislation, HSE guidance, a competent adviser or the Safety Data Sheet.
Where monitoring is undertaken, the results must be reviewed, acted upon and communicated to affected staff in an understandable format. Records must be retained in line with legal requirements and organisational record retention procedures.
4.6. Health Surveillance
Health surveillance will be arranged where the COSHH risk assessment identifies that it is required, where there is a known risk of occupational asthma, dermatitis or other work-related ill health, or where advised by occupational health, a competent health and safety adviser, HSE guidance or the Safety Data Sheet.
Health surveillance may include skin checks, respiratory questionnaires, lung function checks, biological monitoring or referral to occupational health. Staff must report symptoms that may be linked to hazardous substance exposure, including breathing difficulties, wheezing, coughing, skin irritation, rashes, burns, eye irritation, headaches, dizziness, nausea or allergic reactions.
The Registered Manager must ensure that health surveillance findings are reviewed and that any required changes to risk assessments, control measures, training or work practices are implemented promptly.
5. Disposal of Hazardous Substances
5.1. Safe Disposal Procedures
All waste must be segregated, handled, stored and disposed of in accordance with the waste contractor’s instructions, local authority or health board arrangements where applicable, Safety Data Sheets, infection prevention and control requirements and relevant waste legislation. Staff must use the correct waste stream and container for the type of waste produced.
This includes:
- clinical waste, infectious waste and contaminated items, which must be disposed of using the correct clinical waste stream and container identified by the waste contractor and local procedure;
- sharps, including needles, syringes, lancets and contaminated sharp items, which must be disposed of immediately into an approved sharps container at the point of use;
- medicinal waste, including expired, refused, contaminated or discontinued medicines, which must be managed in line with the Medication Policy and returned or disposed of through authorised arrangements;
- chemical waste, including cleaning chemicals and residues, which must be disposed of in accordance with the Safety Data Sheet, manufacturer’s instructions and waste contractor guidance;
- aerosols and pressurised containers, which must not be punctured, crushed or placed in general waste unless the waste contractor confirms this is safe and permitted;
- spill waste and contaminated PPE, which must be disposed of according to the COSHH assessment, infection prevention and control procedure and waste stream requirements.
Staff must not pour hazardous substances into sinks, toilets, drains or external drainage systems unless the COSHH assessment, Safety Data Sheet and local procedure confirm that this is safe and permitted.
5.2. Waste Management Contracts and Records
{{org_field_name}} will ensure that hazardous, clinical, medicinal and chemical waste is collected, transferred and disposed of only by authorised waste contractors.
The Registered Manager or delegated competent person will ensure that:
- waste contractors are approved and authorised for the waste they collect;
- waste is stored securely while awaiting collection;
- waste containers are not overfilled and are labelled where required;
- waste transfer notes, consignment notes, collection schedules and disposal records are retained;
- missed collections, damaged bins, spillages, incorrect segregation or contractor concerns are reported and acted on promptly;
- waste management arrangements are reviewed during audits and following any incident, near miss or change in waste stream requirements.
6. Staff Training and Responsibilities
6.1. Training on COSHH Procedures
All staff, including agency and bank staff where relevant to their role, must receive COSHH information, instruction and training before they use, handle, store, transport or dispose of hazardous substances.
Training will include:
- what COSHH is and why it is important in a care home;
- how to identify hazardous substances, hazard pictograms, warning labels and Safety Data Sheets;
- the findings of relevant COSHH risk assessments;
- the health risks linked to substances and activities used in the service;
- safe systems of work, including dilution, application, ventilation, storage, segregation and disposal;
- the COSHH hierarchy of control and why PPE is not the first control measure;
- correct selection, use, removal, cleaning, storage and disposal of PPE/RPE;
- what to do in the event of a spill, leak, exposure, splash, inhalation, ingestion, sharps injury or other emergency;
- reporting requirements for incidents, near misses, symptoms, defects and unsafe practice;
- workplace exposure limits, exposure monitoring and health surveillance where relevant;
- infection prevention and control links, including safe handling of bodily fluids, contaminated linen, clinical waste and sharps.
COSHH refresher training will be provided at least annually, and sooner where there is a change in products, processes, risk assessment, legislation, guidance, staff role, incident findings or audit outcomes.
6.2. Staff Responsibilities
All staff must:
- follow COSHH assessments, Safety Data Sheets, manufacturer’s instructions and local procedures;
- use only approved substances provided by {{org_field_name}};
- never bring unauthorised hazardous substances into the care home;
- use control measures, PPE and RPE correctly;
- report defects, missing labels, damaged containers, spills, exposures, symptoms, unsafe storage or concerns immediately;
- keep hazardous substances secure during and after use;
- complete required COSHH training and cooperate with audits, monitoring and health surveillance where required.
Team leaders and supervisors must:
- monitor day-to-day compliance with COSHH procedures;
- ensure staff understand the COSHH assessments relevant to their role;
- check that substances are stored securely and used safely;
- escalate incidents, unsafe practice or training gaps to the Registered Manager.
The Registered Manager must:
- ensure COSHH arrangements are implemented, monitored and reviewed;
- appoint or identify a competent person to support COSHH management;
- ensure risk assessments, Safety Data Sheets, the COSHH register, training records, incident records, waste records and audit records are maintained;
- ensure action is taken promptly where risks, incidents or non-compliance are identified.
6.3. Contractors and External Workers
Contractors must not bring hazardous substances into the care home or use hazardous substances on site unless authorised by the Registered Manager or delegated person. Contractors must provide relevant risk assessments, method statements and Safety Data Sheets before work begins where hazardous substances may be used or generated.
The person authorising the work must consider risks to service users, staff, visitors and the environment, including fumes, dust, vapours, noise, access restrictions, fire risk, infection risk and safe storage. Work must be planned to prevent avoidable exposure and disruption to people living in the home.
7. Incident Reporting and Emergency Procedures
7.1. Reporting Exposure, Accidents, Near Misses and Unsafe Practice
All spills, leaks, exposures, symptoms of exposure, unsafe storage, incorrect disposal, missing substances, chemical reactions, sharps injuries and near misses must be reported immediately to the person in charge.
Staff must:
- Make the area safe if it is safe to do so.
- Remove themselves and others from exposure.
- Seek first aid, medical advice, 111, GP support or emergency services as required.
- Follow the relevant COSHH assessment, Safety Data Sheet and spill procedure.
- Inform the Registered Manager or senior person on duty immediately.
- Complete an accident, incident or near-miss record before the end of the shift, or as soon as reasonably practicable.
- Preserve evidence where required, including product container, label, Safety Data Sheet, photographs, witness details and records of action taken.
The Registered Manager must review all COSHH-related incidents and decide whether notification or escalation is required to CIW, HSE under RIDDOR, the local authority, Environmental Health, the waste contractor, safeguarding partners, the placing authority, commissioners, occupational health or other relevant agencies.
7.2. Emergency Spill Management
Where a hazardous substance spill occurs, staff must follow the COSHH assessment, Safety Data Sheet and local spill procedure. Staff must only attempt to manage a spill if they have been trained, have the correct equipment and it is safe to do so.
The following steps must be followed:
- stop the activity and assess immediate danger;
- keep service users, visitors and unnecessary staff away from the affected area;
- ventilate the area where safe and appropriate;
- wear the PPE/RPE identified in the COSHH assessment;
- prevent the substance spreading, entering drains or contaminating food, medicines, equipment, linen or personal items;
- use the correct spill kit or absorbent material for the substance;
- dispose of contaminated materials through the correct waste stream;
- clean and decontaminate the area and equipment in line with the relevant procedure;
- report and record the incident;
- replenish spill kits after use.
Emergency services must be contacted immediately where there is fire, explosion risk, uncontrolled fumes, major leakage, significant exposure, injury, breathing difficulty, loss of consciousness, suspected poisoning, or where staff cannot safely manage the incident.
7.3. First Aid and Exposure Response
Where exposure occurs, staff must follow the Safety Data Sheet and seek medical advice where required. As a minimum:
- skin contact: remove contaminated clothing where safe to do so and rinse the affected skin with water;
- eye contact: rinse the eye using clean running water or eyewash and seek medical advice;
- inhalation: move the person to fresh air if safe to do so and seek urgent medical advice if symptoms occur;
- ingestion: do not induce vomiting unless instructed by a medical professional and seek urgent medical advice;
- sharps injury or contact with blood or bodily fluids: follow the sharps injury and infection prevention procedure immediately.
All exposure incidents must be reported to the Registered Manager and recorded.
8. Managing COSHH Compliance Efficiently
8.1. Leadership, Governance and Accountability
The Registered Manager is responsible for ensuring that COSHH arrangements are implemented in the care home on a day-to-day basis.
The Responsible Individual will maintain oversight of COSHH compliance through governance, audit, incident review and quality assurance arrangements.
The COSHH Coordinator or delegated competent person will support the Registered Manager by maintaining the COSHH register, Safety Data Sheets, COSHH risk assessments, audit records, training records and action plans.
Team leaders and supervisors are responsible for monitoring safe practice and escalating concerns promptly.
COSHH compliance will be included in health and safety audits, infection prevention and control audits, medication audits where relevant, waste audits, staff supervision where required, and the service’s wider quality assurance arrangements.
8.2. Regular Audits and Checks
The Registered Manager or delegated competent person will ensure that COSHH compliance is checked through regular audits. These will include:
- monthly COSHH storage and stock checks;
- review of the COSHH register and Safety Data Sheets;
- review of COSHH risk assessments;
- checks that staff are using substances, dilution systems, PPE/RPE and waste streams correctly;
- checks that spill kits, PPE/RPE and first-aid arrangements are available and suitable;
- review of incidents, near misses, staff concerns and audit findings;
- review of contractor controls where hazardous substances are brought onto the premises.
Actions from COSHH audits must be recorded, risk-rated, allocated to a named person and completed within agreed timescales. Serious or repeated concerns must be escalated to the Registered Manager and Responsible Individual.
8.3. Continuous Improvement and Monitoring
- Incident trends and staff feedback are analysed to improve safety measures.
- Updated COSHH policies are communicated promptly to staff.
- Supplier reviews ensure the use of the safest, most effective substances.
COSHH audit findings, incidents, exposure reports, staff feedback, training compliance, waste issues and identified risks will be reviewed as part of the service’s governance and quality assurance arrangements. Learning will be used to improve practice, update risk assessments, revise procedures, provide additional training and reduce the likelihood of recurrence.
8.4. COSHH Records
The following COSHH records will be maintained:
- COSHH register;
- Safety Data Sheets;
- COSHH risk assessments;
- staff training and competency records;
- PPE/RPE issue, fit-testing and maintenance records where applicable;
- exposure monitoring records where applicable;
- health surveillance records where applicable;
- control measure maintenance, examination and testing records;
- spill kit checks;
- stock checks and storage audits;
- waste transfer, consignment and collection records;
- accident, incident, near-miss and exposure records;
- action plans and evidence of completed corrective action.
Records must be accurate, dated, retained securely and made available for audit, inspection or investigation where required.
8.5. Protection of Service Users and Visitors
Hazardous substances must be managed in a way that protects service users, visitors and others who may be affected by the service. Staff must consider individual risks, including cognitive impairment, dementia, sensory impairment, mobility needs, mental health needs, behaviours that may place the person at risk, allergies, skin sensitivity, respiratory conditions and any known history of ingesting or misusing unsafe substances.
Hazardous substances must not be left unattended in communal areas, bedrooms, bathrooms, toilets, lounges, dining rooms, kitchens or other areas accessible to service users or visitors. Cleaning trolleys must be kept under staff control or secured when not in use.
Where a service user wishes to use their own cleaning, laundry, personal care or hobby-related product, this must be risk assessed before use and must not place the individual or others at avoidable risk.
9. Related Policies
This policy works alongside:
- CHW11 – Safe Care and Treatment Policy
- CHW16 – Health and Safety at Work Policy
- CHW17 – Infection Prevention and Control Policy
- CHW18 – Risk Management and Assessment Policy
- CHW22 – Handling and Disposal of Hazardous Substances Policy
- Medication Policy
- Infection Prevention and Control Policy
- Cleaning and Decontamination Policy
- Waste Management Policy
- Sharps Management Policy
- Health and Safety Policy
- Fire Safety Policy
- Personal Protective Equipment Policy
- Accident and Incident Reporting Policy
- RIDDOR Reporting Procedure
- First Aid Policy
- Maintenance and Contractor Management Policy
- Laundry and Linen Policy
- Food Safety Policy
- Business Continuity Policy
- Safeguarding Policy
10. Policy Review
This policy will be reviewed at least annually, or sooner where required due to:
- changes in legislation, HSE guidance, Welsh Government statutory guidance, CIW expectations or local procedures;
- introduction of a new hazardous substance, product, supplier, process or item of equipment;
- changes to the needs or risks of people using the service;
- an incident, near miss, exposure, spill, illness, allergic reaction, complaint or safeguarding concern linked to hazardous substances;
- audit findings, inspection findings, staff feedback or health and safety advice;
- changes to waste contractor arrangements or infection prevention and control guidance.
The Registered Manager is responsible for ensuring the policy remains current and that staff are informed of any changes relevant to their role.
Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
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