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PEG Care and Management Policy
1. Purpose
The purpose of this policy is to establish clear guidelines for the safe and effective management of Percutaneous Endoscopic Gastrostomy (PEG) feeding at {{org_field_name}}. This ensures that all service users requiring PEG feeding receive appropriate, person-centred care in line with CIW regulations, The Regulation and Inspection of Social Care (Wales) Act 2016, and best practices in clinical care.
This policy aims to:
- Ensure that all PEG-fed service users receive safe and effective nutrition and hydration.
- Provide clear training and competency requirements for staff managing PEG feeding.
- Outline infection prevention and control measures to minimise risks.
- Establish a robust monitoring and reporting system to detect and respond to complications promptly.
2. Scope
This policy applies to all staff who are involved in the care and support of individuals who receive nutrition, hydration or medicines through a Percutaneous Endoscopic Gastrostomy (PEG) tube or other gastrostomy feeding device.
This includes:
- registered nurses;
- care workers and senior care workers who have been appropriately trained, assessed as competent and authorised to undertake the activity;
- managers responsible for ensuring safe staffing, training, competency and clinical governance;
- individuals receiving care through a PEG or gastrostomy tube; and
- relevant healthcare professionals, including dietitians, GPs, pharmacists, Speech and Language Therapists and specialist enteral-feeding teams.
Where family members, representatives or advocates are involved in the individual’s care, they will be involved in accordance with the individual’s wishes, consent, mental capacity and legal authority.
This policy covers:
- ongoing care and management of an established PEG or gastrostomy tube;
- administration of prescribed enteral feeds and fluids;
- administration of medicines through a PEG or gastrostomy tube where this has been clinically authorised;
- care of the gastrostomy site and associated equipment;
- prevention, recognition and escalation of complications;
- infection prevention and control;
- assessment, personal planning, monitoring and review;
- staff training, delegation and competency; and
- record-keeping.
Insertion, replacement or reinsertion of a PEG or gastrostomy tube must only be undertaken by a healthcare professional, or another person, who is specifically authorised, appropriately trained and competent to undertake that procedure in accordance with the individual’s clinical plan and the requirements applicable to the particular device. Care staff must not attempt to insert or reinsert a displaced tube unless this forms part of an expressly authorised healthcare procedure for which they have been trained and assessed as competent.
3. Legal and Regulatory Framework
This policy must be implemented in accordance with applicable legislation, statutory guidance and professional guidance, including:
- The Regulation and Inspection of Social Care (Wales) Act 2016.
- The Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017, as amended, in particular requirements relating to:
- standards of care and support;
- personal plans and provider assessments;
- staffing, staff training, competence and development;
- infection prevention and control;
- health and safety;
- medicines management; and
- records.
- Welsh Government statutory guidance for service providers and responsible individuals on meeting the service standard regulations for care home services, as amended or replaced from time to time.
- The Social Services and Well-being (Wales) Act 2014.
- The Mental Capacity Act 2005 and its Code of Practice, including requirements concerning consent, best-interests decision-making and lawful decision-making for individuals who lack capacity for a particular decision.
- The Health and Safety at Work etc. Act 1974.
- NICE Clinical Guideline CG32, Nutrition support for adults: oral nutrition support, enteral tube feeding and parenteral nutrition, where applicable to adults.
- NICE Clinical Guideline CG139, Healthcare-associated infections: prevention and control in primary and community care, including recommendations concerning enteral feeding.
- NICE Guideline NG67, Managing medicines for adults receiving social care in the community, where applicable.
- The Nursing and Midwifery Council Code and associated professional standards where registered nurses are involved.
- Current instructions and guidance issued by the individual’s dietitian, prescriber, pharmacist, specialist enteral-feeding team and the manufacturer of the individual’s feeding tube and associated equipment.
Where there is any conflict between this policy and an individual’s current clinical instructions or specialist healthcare plan, staff must stop and obtain advice from an appropriate healthcare professional before proceeding. This policy does not authorise staff to act outside their role, competence or an individual’s prescribed clinical plan.
4. PEG Feeding Management
4.1 Assessment, Personal Planning and Review
Before staff provide PEG or gastrostomy care, the individual’s assessed needs and the arrangements for enteral feeding must be incorporated into the individual’s personal plan and relevant clinical documentation.
The personal plan and associated enteral-feeding documentation must clearly identify, as applicable:
- the type of gastrostomy device and, where known, the make and size;
- the date of insertion or most recent replacement where this information is available;
- the prescribed feed, including product, volume, frequency, route and method of administration;
- whether feeding is by bolus, pump or another prescribed method;
- the prescribed feeding rate and duration;
- the individual’s prescribed water-flushing regimen;
- any fluid restriction or other condition affecting the volume or type of water to be administered;
- medicines authorised for administration through the tube and any medicine-specific instructions;
- the individual’s positioning requirements during and following feeding;
- care requirements for the gastrostomy site and external fixation device;
- the normal external appearance or position of the individual’s tube, where this forms part of the device-specific monitoring arrangements;
- signs and symptoms that require feeding or medicine administration to be stopped;
- actions to take in the event of blockage, leakage, damage, displacement, suspected infection, pain, bleeding, vomiting, abdominal distension, aspiration or other complication;
- relevant emergency contact details and escalation arrangements;
- monitoring requirements for nutrition, hydration, weight, bowel function and tolerance of feeding;
- any swallowing assessment and instructions concerning oral food, drinks, medicines or taste stimulation; and
- the healthcare professionals responsible for reviewing the enteral-feeding regimen.
For individuals beginning to receive the service, the provider assessment and personal plan must be completed and reviewed within the timescales required by the Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017, as amended.
The individual’s personal plan must be reviewed at least every three months and sooner where required, including following a significant change in health, nutritional status, tube type, feeding regimen, swallowing ability, medicines, identified risks or professional advice.
Changes to a prescribed enteral-feeding regimen must only be made on the instruction of an appropriately qualified healthcare professional.
4.2 Administration of Feeds and Fluids
PEG or gastrostomy feeds and prescribed fluids may only be administered by staff who have received appropriate training, have been assessed as competent for the activity they are undertaking and are authorised to undertake it.
Before each feed, staff must:
- confirm the individual’s identity;
- check the current personal plan, dietetic feeding regimen and any relevant clinical instructions;
- confirm that the correct feed, volume, method and rate are being used;
- check the expiry date and integrity of the feed and equipment;
- undertake hand hygiene and use appropriate infection prevention precautions;
- inspect the gastrostomy site and visible tube for leakage, pain, redness, swelling, bleeding, damage or other abnormality;
- check for signs that the tube may have moved or become displaced in accordance with the individual’s device-specific care instructions; and
- ensure there is no known clinical reason why feeding should be withheld.
Staff must not use an improvised method to test the position of a gastrostomy tube. If displacement is suspected, or the tube’s external appearance or position differs from that documented for the individual, feeding, fluids and medicines must be withheld and appropriate clinical advice obtained before the tube is used.
During feeding, staff must:
- position the individual in accordance with their prescribed feeding plan and clinical assessment;
- administer the feed at the prescribed rate and by the prescribed method;
- maintain the person’s comfort, dignity and privacy;
- observe the individual for signs of intolerance or complications, including coughing, choking, breathing difficulty, vomiting, regurgitation, abdominal pain, abdominal distension, diarrhoea or leakage; and
- stop the feed and obtain appropriate clinical assistance if signs of aspiration, significant intolerance, displacement or another serious complication occur.
The tube must be flushed before and after feeding and at any other prescribed intervals using the volume and type of water specified in the individual’s feeding plan.
In accordance with current infection prevention guidance:
- freshly drawn tap water may be used for individuals who are not immunosuppressed where this is consistent with their clinical plan; and
- cooled freshly boiled water or sterile water from a freshly opened container must be used for an immunosuppressed individual in accordance with their clinical instructions.
Where the individual has a fluid restriction, renal impairment or another condition affecting fluid management, staff must follow the individually prescribed flushing volume and must not apply a standard flushing volume.
Following feeding, staff must maintain the individual’s position for the period specified in their personal plan or clinical instructions and must record the feed, fluids and any relevant observations.
4.3 Administration of Medicines Through a PEG or Gastrostomy Tube
Medicines must only be administered through a PEG or gastrostomy tube where this route has been authorised and there are clear instructions for administration.
Staff must not assume that a liquid medicine is suitable for administration through a feeding tube. The formulation, route, compatibility with the tube and feed, timing in relation to feeding, dilution requirements and flushing requirements must be confirmed through the prescriber, supplying pharmacist or other appropriately qualified healthcare professional.
Tablets or capsules must not be crushed, opened, dissolved or otherwise altered unless an appropriately qualified prescriber or pharmacist has confirmed that this is safe and appropriate for that specific medicine and the authorised instruction is recorded.
Modified-release, enteric-coated, cytotoxic, hormonal or other medicines for which alteration may present a risk must not be crushed or opened unless specific professional advice authorises the proposed method of administration.
Unless specific professional instructions state otherwise:
- medicines must not be mixed directly with enteral feed;
- different medicines must not be mixed together for administration;
- each medicine must be administered separately;
- the tube must be flushed at the appropriate stages using the type and volume of water specified in the individual’s medication or enteral-feeding instructions; and
- administration must be recorded on the Medication Administration Record and any other required record.
Where administration of medication through a PEG or gastrostomy tube is delegated to a care worker, the activity may only be undertaken where:
- there is an agreed arrangement for the delegated healthcare activity;
- the individual has consented or a lawful decision has been made on their behalf where they lack capacity for the relevant decision;
- the responsibilities of the healthcare professional, service and care worker are clear and recorded;
- the care worker has received the required training and has been assessed as competent for the delegated activity; and
- arrangements are in place for appropriate clinical monitoring and review.
Any uncertainty about a medicine, formulation, tube route, interaction, crushing, opening, dilution, feeding interval or flushing requirement must be referred to the prescriber or pharmacist before administration.
4.4 Tube Site Care, Device Care and Hygiene
The gastrostomy site must be inspected and cared for in accordance with the individual’s clinical plan, the type and age of the device, specialist enteral-feeding advice and the manufacturer’s instructions.
For an established gastrostomy site, routine care will include:
- hand hygiene before and after care;
- cleaning the stoma as directed in the individual’s plan and drying it thoroughly;
- observing for redness, swelling, pain, bleeding, discharge, leakage, skin damage, overgranulation or other signs of complication; and
- keeping connectors and associated equipment clean and protected from contamination.
Gloves and other personal protective equipment must be used in accordance with the nature of the task, infection risk assessment and the service’s infection prevention and control policy.
Staff must not automatically rotate or advance every PEG or gastrostomy device.
Rotation, advancement and manipulation of the tube or external fixation device must only be undertaken where this is appropriate for the particular device and stage of healing and is expressly required by the individual’s specialist enteral-feeding instructions or manufacturer’s guidance.
Newly inserted tubes, replacement devices, low-profile devices and tubes incorporating a jejunal extension may require different care. Staff must follow the device-specific instructions and must seek specialist advice if they are uncertain about whether the device should be rotated, advanced or otherwise manipulated.
4.5 Recognition and Management of Complications
Staff must act promptly if a PEG or gastrostomy complication is identified or suspected.
Suspected displacement or a tube that has fallen out
If a PEG or gastrostomy tube becomes displaced or falls out:
- stop all feeding, fluid and medication administration through the tube;
- do not use the tube until its position and safety have been confirmed;
- do not attempt to reinsert the tube unless specifically authorised, trained and assessed as competent to undertake the particular procedure;
- obtain urgent clinical advice in accordance with the individual’s emergency plan, recognising that a gastrostomy tract may begin to close following tube removal; and
- seek emergency medical assistance where the individual’s condition indicates an emergency, including severe pain, bleeding, signs of peritonitis, significant respiratory difficulty or acute deterioration.
Blocked tube
If the tube becomes blocked:
- stop feeding or medicine administration;
- follow the individual’s approved tube-unblocking procedure;
- use only methods authorised within current professional or manufacturer guidance;
- do not use excessive force or inappropriate substances to unblock the tube; and
- obtain advice from the appropriate healthcare professional or specialist enteral-feeding service if the blockage cannot be safely resolved.
Suspected infection or site complication
Staff must report and escalate signs including:
- increasing redness;
- swelling;
- warmth;
- pain or tenderness;
- purulent or offensive discharge;
- persistent leakage;
- bleeding;
- skin breakdown;
- fever;
- increasing granulation tissue; or
- deterioration in the individual’s general condition.
Feeding intolerance or aspiration
Feeding must be stopped and appropriate clinical assessment sought where an individual develops significant vomiting, regurgitation, abdominal pain, abdominal distension, breathing difficulty, coughing or choking associated with feeding, suspected aspiration or another significant deterioration.
All complications, action taken and professional advice received must be documented in the individual’s records and escalated through the service’s incident, safeguarding and regulatory notification procedures where the relevant thresholds are met.
4.6 Infection Prevention and Control
Staff must follow the service’s Infection Prevention and Control Policy and current national infection prevention guidance when managing enteral feeding.
Staff must:
- perform effective hand hygiene immediately before preparing or handling feeds, feeding equipment or the gastrostomy tube and after completing the procedure;
- use appropriate personal protective equipment according to the task and infection risk;
- use a clean preparation area;
- minimise handling of feed administration systems and use an aseptic technique when connecting the administration system to the enteral-feeding tube;
- store feeds in accordance with the manufacturer’s instructions;
- observe the manufacturer’s instructions and current infection prevention guidance for feeding sets, syringes, containers and associated equipment;
- ensure that equipment designated as single-use is used once only and disposed of after use;
- ensure that any reusable single-patient equipment is cleaned, stored, replaced and used strictly in accordance with the manufacturer’s instructions and current infection prevention guidance; and
- report signs of infection promptly and obtain clinical advice where required.
4.7 Person-Centred Care, Oral Intake and Dignity
Individuals must be supported to participate in decisions about their PEG or gastrostomy care to the greatest extent possible.
Staff must:
- respect the individual’s preferences, routines, privacy, dignity, cultural needs, religious beliefs and communication requirements;
- provide information in a language, style and format the individual can understand;
- support the individual to make decisions and give valid consent wherever they have capacity to make the relevant decision; and
- where the individual lacks capacity for a particular decision, act in accordance with the Mental Capacity Act 2005, including its statutory principles and best-interests requirements, and record the relevant decision-making process.
PEG feeding must not automatically prevent an individual from participating in mealtimes and social activities.
However, food, drink, oral medicines, ice, sweets or other oral taste stimulation must only be offered where this is consistent with the individual’s current swallowing assessment and personal plan. Where the individual has dysphagia or an identified aspiration risk, staff must follow the recommendations of the Speech and Language Therapist and other relevant healthcare professionals.
4.8 Clinical Delegation and Limits of Staff Practice
PEG and gastrostomy-related activities that constitute delegated healthcare activities must only be undertaken within an agreed governance and delegation arrangement.
The service provider must ensure that:
- the activity is appropriate for delegation;
- the person’s individual clinical requirements are documented;
- staff undertaking the activity have received appropriate training;
- competence has been assessed for the specific activity;
- staff understand the limits of their role and when to seek clinical assistance;
- competence is reviewed when practice, equipment, the individual’s needs or professional guidance changes, or where concerns about competence arise; and
- staff are not instructed or permitted to undertake procedures outside their training, competence, authorisation or professional role.
A registered professional who delegates an activity remains responsible for delegation in accordance with their professional standards. Staff receiving delegated activities remain responsible for working within their own competence and following the agreed instructions.
5. Training and Staff Competency
Staff must not independently undertake PEG or gastrostomy feeding, tube care, flushing or administration of medicines through the tube until they have received training appropriate to the activity and have been assessed as competent.
Training and competency assessment must be appropriate to the staff member’s role and the PEG or gastrostomy activities they are authorised to undertake.
Training must include, where relevant:
- the purpose and principles of enteral feeding;
- the different types of gastrostomy devices used by individuals supported by the service;
- the individual’s prescribed feeding and flushing regimen;
- safe administration of feeds and fluids;
- safe administration of medicines through enteral-feeding tubes;
- medicines that must not be crushed, opened or altered without appropriate pharmaceutical or prescribing advice;
- infection prevention and control;
- gastrostomy site care;
- device-specific care and restrictions;
- prevention and management of tube blockage;
- recognition of tube displacement;
- recognition and escalation of infection, aspiration, feeding intolerance and other complications;
- emergency procedures;
- consent and mental capacity;
- documentation and record-keeping;
- staff responsibilities when receiving a delegated healthcare activity; and
- the limits of the staff member’s role and when clinical advice must be sought.
Competency must be demonstrated through an appropriate assessment of knowledge and practical ability before the staff member undertakes the activity without direct supervision.
Competency must subsequently be reviewed:
- at least in accordance with the service’s established competency-review arrangements;
- where the individual’s device, feeding regimen or clinical needs change;
- where new equipment or procedures are introduced;
- following a relevant incident, error or identified practice concern;
- where the staff member has not undertaken the activity for a period that may affect competence; or
- where the manager, delegating healthcare professional or staff member identifies a need for reassessment.
Staff must immediately inform their manager and must not undertake an activity without appropriate support where they do not feel competent or confident to perform it safely.
The service must maintain records of PEG or gastrostomy training, competency assessment, reassessment and any restrictions placed upon an individual staff member’s practice.
Where a registered nurse delegates an activity, delegation must be undertaken in accordance with the NMC Code and relevant professional standards. Where a healthcare professional delegates an activity to a care worker, the agreed responsibilities, training, competency requirements, monitoring arrangements and limits of delegation must be clear and recorded.
6. Record-Keeping and Documentation
All PEG and gastrostomy care must be documented accurately, contemporaneously and in accordance with the service’s Record-Keeping Policy.
Records of feeding and hydration must include, as applicable:
- date and time;
- type of feed;
- prescribed volume and actual volume administered;
- method and rate of administration;
- prescribed water flushes and the volume administered;
- any feed or fluid not administered and the reason;
- the individual’s tolerance of feeding;
- relevant observations of the gastrostomy site and tube;
- signs or symptoms of complications;
- action taken in response to concerns; and
- the name or identification of the member of staff undertaking the procedure.
Medicines administered through a PEG or gastrostomy tube must be recorded on the Medication Administration Record and in accordance with the service’s Medication Management and Administration Policy.
Where a medicine is withheld, omitted or cannot be administered through the tube, the reason and action taken must be recorded and escalated in accordance with the medication policy.
Records must also be maintained of:
- current dietetic and enteral-feeding instructions;
- current medicine administration instructions relevant to the tube;
- relevant Speech and Language Therapy recommendations;
- the type of gastrostomy device and device-specific instructions;
- tube changes or replacements where notified to the service;
- professional reviews;
- complications, including blockage, displacement, leakage, infection, aspiration or feeding intolerance;
- advice obtained from healthcare professionals;
- emergency treatment or hospital transfer;
- changes made to the personal plan;
- consent, mental-capacity assessments and best-interests decisions where applicable; and
- staff training and competency assessments.
Changes to a prescribed feeding, flushing or medication regimen must only be implemented following appropriate clinical authorisation. The updated instruction must be documented and communicated to relevant staff without delay.
Records relating to individuals must be accurate, up to date, secure, accessible to authorised persons and retained in accordance with Regulation 59 of the Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017, as amended, and the service’s Record-Keeping Policy.
7. Related Policies
This policy must be read and implemented alongside the following policies and procedures, where applicable:
- Safe Care and Treatment Policy.
- Meeting Nutritional and Hydration Needs Policy.
- Medication Management and Administration Policy.
- Infection Prevention and Control Policy.
- Risk Management and Assessment Policy.
- Record-Keeping and Documentation Policy.
- Incident and Accident Reporting Policy.
- Safeguarding Adults Policy.
- Mental Capacity and Deprivation of Liberty Safeguards Policy.
- Consent Policy.
- Staff Training, Supervision and Competency Policy.
- Delegated Healthcare Activities Policy or procedure, where the service operates delegated healthcare activities.
- Emergency and Deteriorating Individual procedures.
8. Policy Review
This policy will be reviewed at least annually and sooner where required.
An earlier review must take place where:
- relevant legislation or statutory guidance changes;
- CIW requirements or Welsh Government guidance relevant to the policy change;
- NICE or other applicable national clinical guidance changes;
- professional or manufacturer guidance affecting PEG or gastrostomy management changes;
- the service introduces a new type of enteral-feeding device or procedure;
- an incident, safeguarding concern, medication error, audit or complaint identifies that the policy may no longer support safe practice; or
- monitoring identifies that staff practice is not consistent with the policy.
The service provider will ensure that any required amendments are implemented promptly, communicated to relevant staff and incorporated into training or competency assessment where necessary.
Audits of PEG and gastrostomy care, documentation, medicines administration and staff competency will form part of the service’s arrangements for monitoring the quality and safety of care.
Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
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