E: support@e-carehub.co.uk



D320. Pain Management

Policy Statement

This organisation recognises that everybody experiences pain at some time in their lives, often as a result of acute injury, post-operative pain, or as a symptom of an illness or condition. The task of medicine and healthcare is usually to treat injuries and illnesses and to relieve pain. However, some pain is resistant to treatment and may be chronic in nature. In addition, people may have different tolerance of pain and psychological experiences of pain. {{org_field_name}} recognises that many people who use services will be able to verbalise or indicate the level of pain they feel, while others may not.

{{org_field_name}} believes in providing high-quality evidence based care, including pain management, for each person based upon their needs as determined by a full needs assessment and recorded in an individual personalised plan of care. Each plan will be will be drawn up in full partnership between {{org_field_name}} and the person who uses services. Relatives, carers and advocates will be included in the care planning process as required by the individual and where determined as part of a best interests assessment under the Mental Capacity Act.

While it recognises that pain may be an inevitable part of an illness or condition, people have every right to have their pain managed and to be as pain free as possible. {{org_field_name}} will therefore work as closely as possible with an individualā€™s doctor and healthcare providers to do all it can to eliminate or manage pain.

Aim of the Policy

This policy is intended to set out the values, principles and policies underpinning this organisationā€™s approach to the support it should provide for peoples pain management. {{org_field_name}} believes that people who use their services have the right to the highest quality, compassionate care.

Managing Pain

In this organisation:

  1. pick up on mood: a personā€™s mood may change, becoming tense or on edge, or resistant to care
  2. assess verbal cues: a person may shout out, groan or scream
  3. inspect facial expressions: may include frowning, sadness or crying, grimacing or fright
  4. notice body language: may include guarding parts of the body, bracing, flinching, rubbing or holding.


All new staff should be encouraged to read the policy on healthcare and individuals plans as part of their induction process. Existing staff will be offered training covering basic information about providing healthcare, including sessions on care planning and on the recording of notes. Staff will be trained to be observant for expressions of pain or discomfort and report these, especially if they represent a change in a personā€™s condition.

Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}

Reviewed on: {{last_update_date}}

Next review date: this policy is reviewed annually (every 12 months). When needed, this policy is also updated in response to changes in legislation, regulation, best practices, or organisational changes.

Copyright Ā©2024 {{org_field_name}}. All rights reserved

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