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{{org_field_name}}

Registration Number: {{org_field_registration_no}}


Compliance with the Care Act 2014 Policy

1. Purpose

The purpose of this policy is to ensure that {{org_field_name}} fully complies with the Care Act 2014, which establishes the legal framework for adult social care in England. The Act sets out the responsibilities of local authorities and care providers in delivering person-centred, high-quality, and legally compliant care services. {{org_field_name}} is committed to upholding the principles of well-being, prevention, safeguarding, and transparency in all aspects of care delivery, ensuring that service users and their families clearly understand and participate in decisions regarding their care.

This policy outlines our approach to managing compliance with the Care Act 2014 effectively. It ensures that care provided is tailored specifically to service users’ needs, actively supports their independence, and includes proactive measures to protect them from harm. Additionally, this policy emphasises our commitment to transparency, enabling service users and their representatives to understand the rationale behind care plans and service delivery clearly.

2. Scope

This policy applies comprehensively to:

This policy specifically covers:

3. Legal and Regulatory Framework

This policy aligns with the following legal and regulatory standards:

4. Key Principles of the Care Act 2014

{{org_field_name}} adheres strictly to the core principles of the Care Act 2014, ensuring that all service users receive care that is:

5. Ensuring Compliance in Care Planning and Service Delivery

To ensure compliance with the Care Act 2014, {{org_field_name}} conducts comprehensive needs assessments that consider the unique circumstances, preferences, and expectations of each service user. Care plans developed from these assessments are tailored to align with the user’s personal goals, desired outcomes, and overall well-being. We actively engage family members, advocates, or representatives in the care planning process whenever appropriate to ensure transparency, informed consent, and collective decision-making.

We adopt a strength-based approach, emphasising individuals’ abilities and capacities rather than focusing solely on limitations. This approach ensures that service users feel empowered and supported in their care journey. In partnership with local authorities, we meticulously ensure that all care arrangements meet both legal requirements and ethical standards. Furthermore, contingency planning is integrated into care plans to proactively address unforeseen situations or emergencies, maintaining consistent and reliable care.

Regular reviews of care plans are conducted to adapt to any evolving needs or circumstances, ensuring care remains responsive, effective, and relevant.

6. Safeguarding and Protection Measures

At {{org_field_name}}, safeguarding procedures are rigorously implemented to protect service users from harm, neglect, and exploitation. Comprehensive safeguarding training is provided to all staff, empowering them to accurately identify potential risks and respond swiftly and appropriately. A clearly identified Designated Safeguarding Lead (DSL) is responsible for overseeing safeguarding practices, managing concerns, and coordinating responses with local authorities and relevant external agencies.

Our organisation strictly adheres to multi-agency safeguarding protocols, ensuring all concerns are addressed in a timely, coordinated, and proportionate manner. Clear and accessible whistleblowing procedures are established, encouraging and supporting staff to confidently report any safeguarding risks without fear of repercussions. Additionally, detailed documentation and reporting procedures for safeguarding incidents are clearly defined, including precise responsibilities and timelines for action.

When applicable, the Deprivation of Liberty Safeguards (DoLS) are employed to safeguard individuals who lack the capacity to consent to specific care arrangements, ensuring their rights and well-being are consistently upheld.

7. Staff Training and Professional Development

{{org_field_name}} ensures that all staff thoroughly understand and consistently apply the principles of the Care Act 2014. Employees receive comprehensive induction training, clearly covering their legal responsibilities, person-centred care practices, and our organisational expectations. We provide ongoing annual refresher training on critical areas such as safeguarding, consent, care planning, and data protection.

For staff supporting individuals with complex or specialised care needs, targeted specialist training is provided to enhance their skills and capabilities. Regular competency assessments and performance evaluations ensure continuous adherence to best practices and care standards. Furthermore, structured supervision and mentoring programs are established to support professional growth, skill enhancement, and sustained compliance with care regulations.

8. Data Protection, Confidentiality, and Record-Keeping

{{org_field_name}} ensures the secure handling of personal information by:

9. Monitoring, Evaluation, and Continuous Improvement

To maintain compliance with the Care Act 2014, we:

10. Policy Review and Updates

This policy is reviewed annually or sooner if:

Internal audits identify the need for policy improvements.


Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on:
{{last_update_date}}
Next Review Date:
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Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.

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