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12. How to contact us

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Email: {{org_field_registered_manager_email}}

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If your complaint is about the manager, ask for the director or nominated individual.

NOMINATED INDIVIDUAL

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Email: {{org_field_nominated_individual_email}}

Telephone: {{org_field_nominated_individual_phone}}

REGISTERED MANAGER

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Email: {{org_field_registered_manager_email}}

Telephone: {{org_field_registered_manager_phone}}

COMPANY DIRECTOR

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Email: {{org_field_company_director_email}}

Telephone: {{org_field_company_director_phone_number}}

You can contact the Local Government and Social Care Ombudsman.

Telephone: 0300 061 0614

Website: www.lgo.org.uk

Remember

• You have the right to complain.
• We will listen to you.
• You can ask for help.
• You will not be treated badly for complaining.

This guide goes with our Receiving and Acting on Complaints Policy

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Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
Copyright © {{current_year}} – {{org_field_name}}. All rights reserved.