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Resuscitation and DNACPR Policy
1. Purpose
The purpose of this policy is to provide clear guidance on resuscitation decisions, including Do Not Attempt Cardiopulmonary Resuscitation (DNACPR) decisions, within {{org_field_name}}. The policy ensures that all staff understand their responsibilities in supporting individuals’ rights, choices, and medical needs while complying with Scottish legal and ethical frameworks.
For the purposes of this policy, the term DNACPR means a decision that cardiopulmonary resuscitation should not be attempted if the person has a cardiac or respiratory arrest. A DNACPR decision applies only to CPR. It does not mean that other care, treatment, comfort measures, symptom relief, emergency treatment, palliative care, personal care or support will be withheld.
This policy promotes:
- The dignity and wishes of the people we support.
- Compliance with legal and ethical standards.
- Clear procedures for decision-making and documentation.
- Safe and appropriate responses in the event of a cardiopulmonary arrest.
- Respect for the person’s human rights, dignity, autonomy, wishes, communication needs and legally appointed representatives, where applicable.
2. Scope
This policy applies to all staff members within {{org_field_name}}, including care workers, managers, coordinators, registered nurses where employed, and administrative staff who may be involved in recording, locating, communicating or responding to information about resuscitation and DNACPR decisions. In a care at home setting, staff must understand that DNACPR decision-making is a clinical responsibility. The role of care at home staff is to follow this policy, respond safely in an emergency, check and communicate relevant documentation, record accurately, and escalate concerns to the appropriate healthcare professional or manager.
It covers:
- The principles of resuscitation.
- The legal and ethical framework in Scotland.
- Procedures for implementing and documenting DNAR decisions.
- The responsibilities of staff in emergency situations.
- Communication with individuals, families, and healthcare professionals.
- How DNACPR information is recorded in the person’s personal plan.
- How staff must respond where the DNACPR form is absent, unclear, copied, expired, reversed, disputed or not immediately available.
- How concerns, incidents, deaths and required notifications are escalated and recorded.
3. Related Policies
This policy should be read in conjunction with:
- End-of-Life Care Policy – Ensuring compassionate care for individuals approaching end of life.
- Consent and Capacity Policy – Addressing decision-making when capacity is impaired.
- Risk Assessment and Management Policy – Supporting informed choices about healthcare interventions.
- Safeguarding Policy – Protecting vulnerable individuals when making healthcare decisions.
- Communication and Confidentiality Policy – Maintaining privacy and dignity in resuscitation discussions.
- Anticipatory Care Planning Policy – Where applicable, supporting emergency and future care planning in line with the person’s goals of care.
- Palliative and End of Life Care Policy – Ensuring comfort, dignity, symptom relief and person-centred support.
- Adult Support and Protection Policy – Responding to concerns where there may be neglect, harm, undue pressure, coercion, discrimination or failure to seek appropriate healthcare advice.
- Incident Reporting and Care Inspectorate Notification Policy – Ensuring incidents, deaths and notifiable events are reported in line with current Care Inspectorate guidance.
- Personal Planning Policy – Ensuring DNACPR information, emergency contacts, wishes and healthcare instructions are recorded, reviewed and accessible.
4. Legal and Regulatory Framework
This policy is written for Care at Home services in Scotland and must be read alongside current legislation, regulatory requirements, professional codes and clinical guidance. The service will comply with the following:
- The Public Services Reform (Scotland) Act 2010, which provides the statutory basis for the regulation and inspection of care services by the Care Inspectorate.
- The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011, including:
- Regulation 3 – principles, requiring the service to be provided in a way that promotes quality and safety, respects independence and affords choice.
- Regulation 4 – welfare of users, requiring providers to make proper provision for the health, welfare and safety of people using the service.
- Regulation 5 – personal plans, requiring a written personal plan to be prepared, made available, reviewed when requested, reviewed when there is a significant change, and reviewed at least every six months.
- The Health and Social Care Standards: My support, my life, which apply to health, social care and social work services in Scotland and are used by the Care Inspectorate when considering the quality of people’s experiences.
- Scottish Government: Cardiopulmonary resuscitation decisions – integrated adult policy, including the national NHSScotland DNACPR form, decision-making framework and patient information leaflet.
- Resuscitation Council UK 2025 Resuscitation Guidelines and associated guidance on CPR, DNACPR and emergency treatment planning.
- Adults with Incapacity (Scotland) Act 2000, where a person may lack capacity to participate in decisions about CPR or emergency healthcare.
- Adult Support and Protection (Scotland) Act 2007, where concerns about harm, neglect, coercion, undue pressure or unsafe practice arise.
- Mental Health (Care and Treatment) (Scotland) Act 2003, where relevant to the person’s mental health, rights, named person or advocacy needs.
- Human Rights Act 1998 and the European Convention on Human Rights, including respect for private and family life, dignity, bodily integrity and non-discrimination.
- Equality Act 2010, including the duty to make reasonable adjustments and avoid discriminatory decision-making.
- UK GDPR and Data Protection Act 2018, ensuring personal, health and sensitive information is recorded, shared, stored and retained lawfully and securely.
- SSSC Codes of Practice for Social Service Workers and Employers 2024, which set out the conduct, practice, learning, supervision, accountability and employer responsibilities expected in Scottish social services.
- Care Inspectorate guidance on personal planning, records that must be kept and notifications that must be made by adult care services.
5. Principles of Resuscitation
Resuscitation refers to the emergency medical procedures performed to restore heartbeat and breathing following cardiac or respiratory arrest. In a home care setting, resuscitation primarily involves:
Basic Life Support (BLS)
Basic Life Support is a fundamental emergency response technique that involves:
- Assessing Responsiveness – Check if the person is unresponsive by gently shaking and calling their name.
- Checking for Breathing – Look, listen, and feel for normal breathing for up to 10 seconds.
- Calling for Help – If unresponsive and not breathing, call 999 immediately and request emergency assistance.
- Performing Chest Compressions –
- Position the individual on a firm, flat surface.
- Place the heel of one hand in the centre of the chest (on the sternum), with the other hand on top.
- Push hard and fast at a rate of 100-120 compressions per minute, with a depth of 5-6 cm.
- Rescue Breaths (If Trained to Provide Mouth-to-Mouth) –
- Tilt the head back to open the airway.
- Pinch the nose and give two breaths, ensuring the chest rises.
- Continue cycles of 30 compressions and 2 breaths until professional help arrives.
Use of an Automated External Defibrillator (AED)
An AED is a portable device used to deliver an electric shock to restart the heart. Steps include:
- Turn on the AED and follow the instructions.
- Attach the adhesive electrode pads to the individual’s bare chest as indicated.
- Allow the AED to analyze the heart rhythm.
- If advised, press the shock button and ensure no one is touching the individual.
- Continue CPR until emergency responders take over.
Where a person is unresponsive and not breathing normally, staff must call 999 immediately and follow emergency call handler instructions unless there is a valid and immediately available DNACPR form or clear clinical instruction from an appropriate healthcare professional. If there is no valid DNACPR form available, or if staff are unsure whether the form applies, staff must start CPR if they are trained and able to do so, follow the instructions of the emergency call handler, and continue until emergency services arrive or they are instructed to stop by an appropriate healthcare professional.
Staff must understand that a DNACPR decision applies only to CPR. It does not prevent staff from seeking urgent help, providing comfort, maintaining dignity, supporting breathing where appropriate, treating choking, responding to anaphylaxis, managing bleeding, supporting pain relief, contacting the GP, district nurse, NHS 24 or emergency services, or providing any other appropriate care and support.
6. Emergency Services Contact
Staff must call 999 immediately where a person is unresponsive and not breathing normally, unless a valid and immediately available DNACPR form confirms that CPR should not be attempted. Where a DNACPR form is in place, staff must still call 999, the GP, district nurse, NHS 24 or out-of-hours service where urgent clinical support is required, where death is unexpected, where the person has symptoms requiring urgent treatment, or where staff are instructed to do so by the person’s personal plan or healthcare professional.
Provide clear information on the individual’s condition and any medical history. If resuscitation has been attempted, inform emergency responders about the interventions provided.
Staff must tell the call handler whether a DNACPR form is present, whether it is the original form, where it is located, and whether the person has an Anticipatory Care Plan, Key Information Summary or other emergency care plan. Staff must follow the emergency call handler’s instructions unless doing so would conflict with a valid and applicable DNACPR decision. Staff must remain with the person where safe to do so, maintain dignity and privacy, and support family or relevant others sensitively.
However, not all individuals will wish to receive resuscitation. DNAR decisions must be made in advance, respecting the individual’s choices and medical needs. Resuscitation refers to the emergency medical procedures performed to restore heartbeat and breathing following cardiac or respiratory arrest. In a home care setting, resuscitation primarily involves:
- Basic Life Support (BLS) – Chest compressions and rescue breaths.
- Use of an Automated External Defibrillator (AED) – If available and appropriate.
- Emergency Services Contact – Promptly calling 999 for medical assistance.
7. Do Not Attempt Cardiopulmonary Resuscitation (DNACPR) Decisions
Definition
A Do Not Attempt Cardiopulmonary Resuscitation (DNACPR) decision is a clinical decision, recorded on the national NHSScotland DNACPR form, that CPR should not be attempted if the person has a cardiac or respiratory arrest. The DNACPR form is not legally binding in itself. It is evidence that an advance clinical assessment and decision has been made and recorded to guide immediate decision-making in an emergency.
DNACPR decisions do not mean withholding treatment, care or support. The person must continue to receive appropriate healthcare, personal care, emotional support, comfort care, symptom management, palliative care and emergency treatment where clinically appropriate.
Criteria for DNAR Decisions
A DNACPR decision may be made where:
- CPR would not be successful in achieving sustainable life.
- CPR is clinically inappropriate because it would not provide overall benefit to the person.
- The person has capacity and has made an informed advance refusal of CPR.
- The person has made a valid and applicable advance healthcare directive refusing CPR.
- The person lacks capacity and the responsible clinician makes the decision in line with clinical judgement, the Adults with Incapacity (Scotland) Act 2000 principles, the person’s known wishes and consultation with relevant others or legal proxies where appropriate.
A person, family member or legal proxy cannot require staff or healthcare professionals to provide CPR where CPR is clinically judged not to be medically successful or clinically appropriate.
8. Capacity and Consent
Adults who have capacity must be supported to make informed decisions about CPR and future emergency care. A person with capacity may refuse CPR, even where CPR may be clinically successful. Their decision should be respected where it is informed, current, made without undue influence and applicable to the circumstances.
Where a person lacks capacity to participate in the decision, staff must follow the Adults with Incapacity (Scotland) Act 2000 principles. Any action or decision taken on behalf of the person must:
- benefit the person;
- be the least restrictive option in relation to the person’s freedom;
- take account of the person’s present and past wishes and feelings, so far as these can be ascertained;
- take account of the views of the nearest relative, primary carer, named person, welfare attorney, welfare guardian or other person with relevant legal authority, where it is practicable and reasonable to do so;
- encourage the person to use existing skills and develop new skills as far as reasonably possible.
Family members, carers and next of kin do not automatically have legal authority to make DNACPR decisions unless they hold relevant powers, such as welfare attorney, welfare guardian or intervention order powers. Their views remain important because they may help clarify the person’s wishes, values, beliefs and what the person would have wanted.
Where the person has a welfare attorney, welfare guardian or other legally appointed proxy with relevant powers, the responsible healthcare professional must consult them as required. If staff are unsure about a person’s capacity, legal proxy, advance directive or DNACPR status, they must seek advice from the registered manager and the relevant healthcare professional without delay.
9. DNACPR Forms, Accessibility and Validity Checks
A DNACPR decision should be recorded on the national NHSScotland DNACPR form. The form is not legally binding in itself, but it is the recognised document used in Scotland to evidence and communicate the clinical decision. The original DNACPR form should be immediately accessible wherever the person is being cared for, including in the person’s own home.
Staff must check and record:
- whether the person has a DNACPR form;
- whether the original form is available in the agreed location;
- whether the form appears to relate to the correct person;
- whether the form has been signed by an appropriate healthcare professional;
- whether the form has been reviewed, reversed or replaced;
- whether the person has an Anticipatory Care Plan, Treatment Escalation Plan, Key Information Summary or other emergency care plan;
- who staff must contact if there is uncertainty.
A photocopy must not be treated as the valid form unless a healthcare professional or emergency service gives clear instruction in the circumstances. If only a photocopy is available, the form is unclear, the form appears incomplete, the person’s identity cannot be confirmed, or staff are unsure whether it applies, staff must call 999, explain the situation and follow the emergency call handler’s instructions.
Where a DNACPR decision is reversed, staff must ensure the personal plan is updated immediately and that obsolete copies or references are removed or clearly marked as no longer current, in line with healthcare professional instructions.
10. Responsibilities of Staff
Staff must:
- understand that DNACPR decisions are clinical decisions and must not make, alter, cancel or advise on DNACPR decisions;
- know whether each person they support has a DNACPR form, Anticipatory Care Plan or emergency care instruction, where this is relevant to their care;
- know where the original DNACPR form is kept in the person’s home;
- ensure DNACPR information is recorded accurately in the person’s personal plan;
- check DNACPR information during assessment, personal plan review, hospital discharge, deterioration in health, end of life planning, change of GP or change of care package;
- report immediately to a manager if the form is missing, damaged, copied, unclear, unsigned, disputed, inconsistent with the personal plan, or appears no longer to reflect the person’s circumstances;
- maintain the person’s dignity, privacy and comfort in all emergency and end of life situations;
- call 999 and follow emergency instructions where there is no valid and immediately available DNACPR form or where there is uncertainty;
- record all actions, decisions, contacts, advice received and outcomes clearly and promptly.
Managers must:
- ensure staff receive induction, training and supervision on this policy;
- audit personal plans to confirm DNACPR information is current, clear and accessible;
- ensure staff know how to escalate uncertainty at any time, including out of hours;
- ensure incidents, deaths, concerns and required notifications are reported in line with current Care Inspectorate guidance and organisational procedures;
- ensure learning from incidents, complaints, audits and feedback is used to improve practice.
11. Emergency Response Where a DNACPR Decision May Apply
In the event of a medical emergency, staff must remain calm, maintain the person’s dignity and follow the person’s personal plan and this policy.
Where the person is unresponsive and not breathing normally and a valid original DNACPR form is present and clearly applies:
- Do not commence CPR.
- Call 999 if urgent clinical support is required, if death is unexpected, if instructed by the personal plan, or if staff are uncertain.
- Tell the call handler that a DNACPR form is present and where it is located.
- Provide comfort care, reassurance, privacy and dignity.
- Contact the GP, district nurse, out-of-hours service, manager and relevant others in line with the personal plan.
- Record the event, actions taken, advice received and people contacted.
Where no DNACPR form is present, the form is not the original, the form is unclear, or staff are unsure whether it applies:
- Call 999 immediately.
- Start CPR if trained and able to do so.
- Follow the emergency call handler’s instructions.
- Continue until emergency services arrive, the person shows signs of life, staff are physically unable to continue, or an appropriate healthcare professional instructs staff to stop.
- Record the event fully.
Where the person is breathing but acutely unwell:
- A DNACPR decision does not prevent assessment, treatment or escalation.
- Follow the person’s personal plan, Anticipatory Care Plan or emergency care plan.
- Seek urgent clinical advice from the GP, district nurse, NHS 24, out-of-hours service or 999 as appropriate.
Where choking, anaphylaxis, bleeding, seizure, fall, suspected stroke, suspected sepsis, pain, breathlessness or other acute deterioration occurs:
- Provide appropriate first aid or support within the staff member’s training and competence.
- Seek urgent medical help.
- Do not assume that DNACPR means no treatment.
12. Communication and Family Involvement
Discussing DNAR Decisions
- Conversations about DNAR decisions should be handled with sensitivity, ensuring the individual’s views are heard.
- Where appropriate, discussions should involve family members or legal representatives.
- Information should be provided in clear, accessible language, ensuring understanding of what a DNAR decision means.
Handling disagreements or concerns
If the person, family member, carer, legal proxy or staff member raises concern about a DNACPR decision, staff must:
- listen respectfully and acknowledge the concern;
- avoid giving clinical opinions or attempting to justify the clinical decision;
- explain that DNACPR decisions are made by healthcare professionals and relate only to CPR;
- reassure the person and relevant others that care, treatment, comfort and support will continue;
- refer the concern promptly to the registered manager and responsible healthcare professional;
- record the concern, advice given, actions taken and outcome.
Where there is disagreement between family members and the healthcare team, the responsible healthcare professional should lead further discussion. Where appropriate, a second opinion may be sought by the healthcare team. Staff must continue to provide compassionate support and must not allow disagreement to delay urgent emergency action.
Information must be provided in a way the person can understand, taking account of communication needs, language, sensory impairment, cognitive impairment, learning disability, mental health needs, culture, faith, trauma and emotional distress. Advocacy or interpreter support must be considered where this would help the person participate.
13. Staff Training and Responsibilities
All staff must receive training appropriate to their role and responsibilities. This must include:
- basic life support and emergency response, appropriate to the staff member’s role;
- recognising cardiac or respiratory arrest and when to call 999;
- understanding the difference between CPR, DNACPR, anticipatory care planning and end of life care;
- recognising the national NHSScotland DNACPR form and knowing where it should be kept;
- what to do if the form is missing, unclear, copied, disputed, reversed or not immediately available;
- staff responsibilities under the Adults with Incapacity (Scotland) Act 2000, Human Rights Act 1998, Equality Act 2010 and Adult Support and Protection (Scotland) Act 2007;
- respectful communication with people, families, carers, legal proxies and healthcare professionals;
- accurate recording in personal plans, daily notes, incident records and handover information;
- Care Inspectorate notification requirements and internal reporting procedures;
- SSSC Codes of Practice 2024, including rights, dignity, safe practice, accurate records, lawful working, seeking guidance when unsure, and maintaining knowledge and skills.
Staff must not be asked to carry out any task for which they are not trained, competent or authorised. Where staff are unsure, they must seek guidance immediately from a manager, healthcare professional or emergency service.
14. Documentation and Record-Keeping
Accurate record-keeping is essential for safe care, regulatory compliance and accountability. The following must be recorded clearly in the person’s personal plan where applicable:
- whether the person has a DNACPR form;
- the date of the DNACPR form;
- the name and role of the healthcare professional who signed or confirmed the decision, where known;
- where the original form is kept in the person’s home;
- whether there is an Anticipatory Care Plan, Key Information Summary, Treatment Escalation Plan or other emergency care plan;
- emergency contacts, including GP, district nurse, out-of-hours service, next of kin, welfare attorney, welfare guardian or other legal proxy;
- the person’s wishes, communication needs, spiritual or cultural preferences and people to contact in an emergency;
- any review date or instruction from healthcare professionals;
- any concern, uncertainty, disagreement, missing form or change in circumstances;
- any emergency event, call to 999, advice received, CPR attempted or not attempted, and the outcome.
The personal plan must be updated when a DNACPR decision is made, reviewed, reversed, replaced or becomes unclear. It must also be reviewed when the person’s health, welfare or safety needs change, when requested by the person or their representative, and at least every six months.
Records must be factual, respectful, dated, signed or attributable to the staff member making the record, and completed as soon as possible after the event. Sensitive health information must be stored and shared in line with UK GDPR, the Data Protection Act 2018 and organisational confidentiality procedures.
15. Care Inspectorate Notifications, Incidents and Learning
{{org_field_name}} will follow current Care Inspectorate guidance on records that must be kept and notifications that must be made by adult care services. Managers must ensure that deaths, serious incidents, accidents, injuries, allegations of harm, adult support and protection concerns, medication incidents, staffing concerns, or other notifiable events are reported to the Care Inspectorate where required by the current guidance and within the required timescale.
Following any emergency involving CPR, DNACPR, unexpected death, uncertainty about documentation, disagreement, complaint or concern, the manager must ensure that:
- the person’s records are reviewed;
- the incident is recorded and investigated proportionately;
- relevant healthcare professionals and family or legal representatives are contacted as appropriate;
- required notifications are submitted;
- staff involved are supported and debriefed;
- learning is identified and shared;
- this policy, staff training or personal planning arrangements are updated where required.
16. Policy Review
This policy will be reviewed at least annually, or sooner if there are changes to Scottish legislation, Care Inspectorate requirements, Scottish Government DNACPR guidance, Resuscitation Council UK guidance, SSSC Codes of Practice, Health and Social Care Standards, local NHS Board procedures, or organisational learning from incidents, complaints, audits or inspections.
The registered manager is responsible for ensuring that the policy remains current, that staff are informed of changes, and that implementation is monitored through supervision, training, personal plan audits and quality assurance processes.
Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
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